Charr An American Burger Bar

The burgers here are some of the best i’ve ever had! the atmosphere is amazing, yet simply a nice place to relax, unwind, and enjoy a REALLY good burger! :D

I’ve only been into charr a handful of times but whenever I come in the atmosphere is perfect! The food is good and the servers are amazing! Kristin was my server, she was super busy with all of her tables but always made sure they got what they needed in a timely manner. She has a smile on her face at all times which is something I appreciate at any restaurant!

Always friendly and good food.
The burgers are great.
New bartender Melanie was very attentive and got the orders perfect. Owners always remember your name unlike those chain places.

We left before our food even showed up. 30 minutes we sat and waited for fried pickles and mozzarella sticks in a restaurant where there was only 1 other table. We walked in the restaurant and it smelled slightly of dirty mop water. 30 minutes of waiting and observing the staff stand around near the serving window/​waitress station was enough for us. We left and went to our go-​to date night spot. Save yourself the trouble and don’t go to Charr. I can see why the restaurant was empty at 530pm on a Saturday.

Came in after work for a burger to go! Friendly staff, great atmosphere! Can’t wait to actually go back and try more things on the menu! 2^nd best burger I’ve ever had.

I’ve been here a few times and loved the food & drinks! The chef has been there every time to walk around and make sure everyone likes their food and interact with guests. The burgers are absolutely delicious! Definitely satisfies that craving for a large, juicy burger.
For about the same price as a Red Robin burger — skip the large chain & try this place. It is worth it!

For burgers, this place gets 5 stars! Perfectly done, delectably served on perfect fresh made rolls! The truffle fries rock! Their desserts are amazing! Highly recommended this place! Great prices too!

Great way to start restaurant week 2015! Wings were the best!!! Sam was a great server! We will definitely be back!

Very friendly server but unable to overlook the well done burger I was served after ordering it medium. A burger place should be able to get that part right. My daughter’s medium-​well burger was cooked to the same burnt on the outside, dry as dirt inside consistency. Truffle fries were delicious hence the two stars.

This place is delicious. I absolutely love it. The funny thing is my favorite thing there is their mac n cheese. I just wish they had a full plate to order instead of just sides. I end up buying like 3 – 4 sides just for my self. Other than that the environment is great the people are awesome and the food is on point.

This is one of my favorite local joints. My son has severe shellfish allergies and they have always been very attentive to that. There is a nice selection of food and we have always had great waitstaff. We have never been to Charr where Joe, the owner, hasn’t come over to greet us. He is very active in our community helping our schools raise money for things like music programs. We appreciate Joe and love Charr

We love how cute and quaint this hidden gem is in Moon Valley! Great burgers, turkey burgers, and salmon. Be sure to try the truffle oil fries! Great neighborhood place for any night of the week.

I went with a few friends and it was awful! Everyone agreed the only decent thing about this place was the crispy fries. The service was so atrocious we considered leaving before even being greeted. It’s a very unfriendly place. We will not be going back.

I cannot review the food as we didn’t stay. We had a reservation for 6 pm which was not needed as the place was almost empty. A hostess managed to ask our name and stepped ahead to seat us. We picked our way through food which seemed to have been on the floor for days, only to be shown to a table that had not been cleaned off or set up for the next customer. REALLY? I asked to be taken to another table and was told they were all reserved. REALLY? The place was almost empty and it was 6 pm. What excuse can there be for a dirty dining room and tables sitting there with food and dishes not cleared. What kind of surprises could there be in the kitchen? WE LEFT.

My wife and I came here for restaurant week — the pull of a $ 33 couple’s dinner was just too enticing. We will not be coming back. There were issues with every single course.
The crab cakes were cold by the time they reached our table. My medium burger was cooked perfectly, but my wife’s well done burger was cold. While the buns were delicious, the burger was slapped together like an afterthought. I had a dollop of BBQ sauce under my top bun and a puddle beneath it. The ice cream in our apple cobbler was clearly freezer burned.
To top it all off, the head chef was wandering around the restaurant, greeting guests and getting kind of touchy feely with people. He also had a conversation with a server about an unhappy customer within earshot of our table.
Look, I get that $ 33 for two people is on caliber with Chili’s, but at least I remember Chili’s consistently delivering HOT food — even if said hot food tastes like hot garbage. If the goal of Restaurant Week is to get people to come back and try more expensive menu items, Charr failed on basically every level.

Went for Spring Restaurant week hoping to check out a new local spot with a few friends. Unfortunately this ended up being the worst dining experience of my life.
We were seated for 10 – 15 minutes before anyone came over to our table. Waitress was awkward and possibly on drugs (?!). We got our appetizers 30 minutes after ordering. When our entrée eventually came, it was cooked incorrectly and was incomplete, missing sides of French fries for each burger.
The owner came by our table several times making crass jokes and being offensive. The waitress unapologetically blamed the slow service on «trivia night» and only being staffed with two waitresses. To top it off when we go to address our experience with management, the rude owner comes over and tells us to GET OUT, mocks our concerns, and asks us to never come back. NEVER have I felt more uncomfortable and offended than during my visit to Charr.
The sad thing is, the food here was decently good.

Charr is yet another in a long list of burger restaurants that have sprung up around Phoenix (and across the country). I’m convinced these places justify their high burger prices by adding the descriptor «gourmet» to their name, and offering a variety of burger options. Who would have imagined that $ 10+ for a cheeseburger would be a good deal?
We ordered the American Turkey burger, Charr Burger with cheese, and the kid’s meal chicken fingers. We thought the turkey burger was a bit on the dry side. It comes with a garlic aioli, which was flavorful, but there was a lot of it! The cheeseburger was ordered medium, and was more medium-​well. It was good, though. The little one loved the chicken fingers and all of us devoured the truffle fries!
Attentive service, nice ambience. Decent food.

I was meeting a friend for dinner and she suggested Charr since we were both in that area. Being from the southwest Valley and rarely in that part of town, I had never heard of it, but I’m always willing to try out new places.
I arrived there at 5:30 on a weekday and there were only two people in there. That made me a little nervous, but the place looked nice on the inside and the bartender and hostess were very nice as well.
I ordered a bacon cheeseburger with fries and everything was delicious! The burger was cooked exactly how I ordered. The meat tasted fresh and high-​quality. The goodies that come with the burger (lettuce, onions, tomato, etc.) looked fresh and tasty. The fries were equally delicious. They’re the thin and crispy type and not greasy at all.
This little place pleasantly surprised me! If I’m ever in the neighborhood again, I will definitely go back to Charr. Nice staff, good service, reasonable prices, and great food. Can’t really ask for more.

The wait staff is friendly and bends over backward to make sure you get what you need. They gave my husband a taste of a few beers so he could decide what he wanted. Food was yummy; specifically the truffle fries.

I was disappointed on my experience. Great concepts but the burger had no seasoning, the bun was cold. My wife asked for no sauce and the added sauce, but then only to take off the bacon and add cheese over the top of there mistakes. They put cold onions and cold bacon back on my wife’s burger…
The fried zucchini was not very good see photo.
We were disappointed