I stop at a Burger King maybe once or twice a year. I like their original chicken sandwich. Stopped at this Burger King for one and what a disappointment. It cost over $ 5 just for the sandwich. I ordered a small onion ring and my total came to over $ 8. No drink. Just a sandwich and onion rings. Then, I had to put mayo on it when I got home. Not to mention, the lettuce was almost nonexistent. I won’t be back.
Daniel B.
Place rating: 3 Phoenix, AZ
Super fresh and fast. Living up to the name fast food. The drive threw clerk wasn’t too welcoming. Smile a little
Jason S.
Place rating: 1 Phoenix, AZ
The do not take coupons they say its not cost-effective plus I saw bug on the floor
Katalina N.
Place rating: 1 Phoenix, AZ
If I could, I would not give a star at all. This place is not worth it. They rarely, and I do mean RARELY take any coupons. It is expensive place to even eat at. They even jip you on food. Ordered 2 large fries and 2 large drinks… The lady in front of me also ordered fries… They needed to make more fries. Instead, the lady behind the counter decides to CUT the fries in HALF trying to create 3 large fries out of what would not even equal a large fry and a half! Even the lady in front me said she did not mind waiting for fresh fries… I said the same thing. And the lady behind the counter was upset that we wanted to wait for more fries. NEVERGOHERE! EVER!!!
Jack W.
Place rating: 1 Surprise, AZ
I rarely read reviews of fast food locations, but if you are careful enough to pre-clear a BK lounge, good for you. Avoid this one. Why be a «Burger King» at all if you are not going to participate in Burger King advertised nationwide deals or accept any Burger King coupons? How about providing a sign stating your very unique non-participation in these deals on a door and at the drive-thru entrance? I suppose that would be too honest and straightforward. I guess that this horrible 35th Ave and Bell Burger King location is operating under the unlikely premise that they will reap huge profits by charging premium-plus prices as sort of a gotcha to people driving by with a coupon or two burning a hole in their pocket. Actually, what they reaped from my visit is a would-be customer not spending a cent, obviously never returning, and(a couple weeks later, when bored) registering and writing my first Unilocal review. I know, weird way to get started with Unilocal.The Chick-Fil-A near the AMC Deer Valley is a short drive from this intersection, and has a much friendlier atmosphere(coupon friendly as well). Heck, if you want burgers there is a Carl’s Jr. across the street from this place. I have not been to it since it was re-built after a fire some time ago, but I would bet that Carl’s Jr. at 35th and Bell DOES accept Carl’s Jr. coupons.
Kee L.
Place rating: 1 Phoenix, AZ
The worst burger king I ever been to ! I love burger king and the wackest one is by my house(this one). Its empty for a reason and the employees seem careless. Service is slow even if your the only customer. Food isnt fresh. Shameful.
Ashley K.
Place rating: 1 Phoenix, AZ
I have never been to any burger king(or any other major fast food chain) like this– and that is not a compliment. Tonight was my 3rd time coming here, and there’s been a problem every single time! Where can i even start? They are the only BK I’ve EVER heard of that does not honor BURGERKING coupons! Then, even knowing this, I was crazy enough to try this location again. At the time of this writing, its being widely advertised that 10 pc nuggets are 1.50 $, so imagine my surprise when my total came to almost 9 $ for two orders that should have been less than 4 $!! Some manager suddenly and rudely interjected when I asked why it was so overpriced, saying this location does not do promos or sales prices! So in addition to not accepting coupons any other location would honor, they also do not participate in any kind of sales AND they actually have almost every item on their menu raised by about a dollar or more. We said cancel our order and pulled out, went to the one two miles down(on thunderbird) and paid only 3.50 $ for the exact order they were trying to charge us 9 $ for! Oh, and what everyone else says about how long they take is also true! On multiple occasions, we have waited 10 – 20 minutes, even when no one else was in the drive thru and only ordered one item some of those times! It doesnt matter if they are busy or empty, you order a lot of things or one thing– expect to wait! I am going to contact the owner(hope they see this review!) and tell them how penny wise and pound foolish they are– dont they know sales and coupons is a tried and true, proven marketing tactic that drives sales?! HELLO!!! Avoid this location, go to any of the ones in surrounding areas and pay about half the price for the exact same meal!
Arron B.
Place rating: 1 Phoenix, AZ
Shift manager was an asshole. I don’t usually use profanity, but this defines him perfectly. His name is Dominic and I’m not sure if he was just having a bad day, but he should keep his problems outside work. I tried paying with my debit card and unfortunately it was declined. I transferred the money, but the card still was declined(I’m unsure why). I wanted to apologize, but Dominic just slammed the window shut, clearly behaving with impatience and not being professional. I demanded he speak with me and he when he finally did, he basically whined about my card declining. I work in the same type of industry and just like with any retail environment, sometimes cards get declined. It’s already stressful enough trying to figure out why, so I don’t need him to add to that. There is absolutely no reason to get upset at a customer when their card gets declined.
Jeff L.
Place rating: 3 Phoenix, AZ
Food is the standard fast-food. Store is clean. Staff always seems extremely bored and lifeless when I go. No smiles. More like«Here’s you food, now go!» The fact they do not take BK coupons miffs me too.
Aubrey A.
Place rating: 1 Phoenix, AZ
Slowest.service.ever… It doesn’t matter if you’re ordering one item or twenty it will take you at least 15 min to get thru when there is no one else in line! They have over 4 employees working, no customers and yet it takes forever to place your order and GET your food. They always apologize about the wait and yet do nothing to fix it. To top it you see them moving at a snails pace and don’t acknowledge you just stand there… Ugh! So frustrating! Avoid this place as much as possible
Ian S.
Place rating: 1 Phoenix, AZ
Two times now I’ve been to this location and they were not participating in advertised specials, and frankly I am just tired of it. It would be nice if the corporate franchise would make franchisees post clearly if they are not participating in wide-range advertisements, but I’ve learned my lesson about this location. I won’t be stuck in their drive through trying to get dinner for my kids again. I recommend any of the other locations in the area, I have never had this kind of difficulty anywhere else.
Patti J.
Place rating: 1 Glendale, AZ
I received a coupon in the mail at my home & this location was the closest. Interestingly enough they wouldn’t accept the coupon, said they don’t honor coupons… bad customer service I would say. Giving this location 1 star only because Unilocal required it to post my review.
Giselle M.
Place rating: 1 Glendale, AZ
this location SUCKS!!! They never accept ANY coupons or participate in any promotions! Plus they are So rude. And everything is super expensive! STAYAWAY. ZERO stars!
Honest R.
Place rating: 1 Phoenix, AZ
WARNING!!! DONOTGOTHROUGHTHEDRIVETHROUGH. Went there last Saturday and waited 20 minutes in line at the drive through. Thought it was an isolated incident so went back Sunday afternoon, waited 15 minutes. When I finally got to the window I saw a manager wearing a white button down shirt and black jeans wearing glasses, I told him my complaint and he mumbled something and turned away. Never any apologies and what’s worst no one seemed to care. I will never go there!
Chukki S.
Place rating: 3 Phoenix, AZ
Guys, it’s a Burger King. If this is too expensive for you, please just grill your own burgers at home or buy a little deep fryer and make your own fries/chicken strips.
Annelyse G.
Place rating: 2 Glendale, AZ
The reason they are so expensive is because this location is a franchise. It’s always been on the high side in terms of prices. Food is kind of on the average ground, and while convenient for a location, they should realize their high prices won’t help them whatsoever. Haven’t gone to this location in years, but I’m not surprised they haven’t lowered their prices.
S J.
Place rating: 1 Chandler, AZ
this location has higher prices than any location i have been ! althought t. v advertises $ 1.00 menu… this location charges their own higher prices… their reasoning is… hard to find employees? i was there a couple weeks ago and got a simple ice cream cone and the man did not bother to hold the cone on the wrapper, but instead held the actual cone… i do not know this mans sanitary habits but i just couldnt get myself to eat the cone… thats what the paper wraps are for! i am often in this area and very seldom to i stop here… only when the other places have a long line do i come here, knowing there is never a line… because there are not a whole lot of customers! there is a mcdonald up the street that has $ 1.00 drinks and a $ 1.00 menu… that is actually a dollar… this is a lower income area, therefore one would think prices would be more affordable than say… scottsdale! wrong! bon appetite! it’ll cost ya
Leigh A.
Place rating: 3 Phoenix, AZ
I know it has been awhile since I patroned one, but I couldn’t believe how expensive this BK was. We ordered two of the cheaper meals, no frills, and it was over $ 15. Aside from the price, it took forever for someone to take our order even though we were the only customers in line. The food came fairly fast and it was decent, but the prices alone will keep me from coming back.
Daren C.
Place rating: 3 Phoenix, AZ
3.5 ez stars They have a meal that is over 11 bucks… lol We had a nice quick simple dinner here. The staff was underdressed and a little unattentive but i do not go here for wait service. We had 9 of us and 5 were kids. They made the food to perfection and nothing was old, cold, or bad. I was impressed.