WORSTFOODEVER! Never before have I needed to put salt and pepper on Chinese food UNTILTODAY! I ordered the Seafood Delight combo… prawns, scallops, crab with a variety of vegetables. The prawns(all 3 of them) were OK. The scallops were so rubbery I couldn’t tell whether they were undercooked or what. Swallowing them was impossible! The crab was the ugliest fake crab I’ve ever seen in my life… very unappetizing! Fried rice was«fried goo» and the egg roll was so questionable, I thought better of any further investigation and left it alone. When I told them how dissatisfied I was, they took $ 1.50 off the bill. $ 10 for 5 bites of food! SAVEYOURMONEYANDFIND A BETTERRESTAURANT!
Chans D.
Place rating: 2 Salt Lake City, UT
Bad service, waitress had to grab the cook to take your order and she never checks on you. Not quality food at all. Ordered a Mongolian beef dish… it was more like Mongolian onion. All onion no beef, over priced in general and you certainly don’t get what you paid for.
Ray V.
Place rating: 4 Portland, OR
The potstickers were plump and juicy, the shrimp still tender, the kung pao not too spicy, the vegetables nicely done not mushy, and they deliver. All in all a great find. When I’m in town and feeling like some americanized chinese comfort food I’ll definitely be willing to call Best Wok again.
Judy A.
Place rating: 3 Phoenix, AZ
It was fine I have a favorite place that I go to, but this place delivers to my work. I had the Sweet and Sour Pork and the Kung Pao chicken both were very tasty and had lots of meat the lady who took my order needed to speak a little better English but I was called back by another lady who verified my order and address it was correct and the delivery driver was very sweet and nice. I had a very nice meal and great customer service. I will definitely call them back. Thanks Best Wok for taking care of me.
John N.
Place rating: 1 San Leandro, CA
This place has terrible customer service My wife and I travel a lot and we stayed at the travelers inn down the street from this place, we decided to place our order for delivery. Ordered our food at 4:15pm and didn’t get our food delivered until 6pm. My wife calls the restaurant back twice and the lady kept saying that he must be stuck in traffic. The restaurant is .3 miles away from us. Really? When the guy finally dropped off our food he said he forgot our soda and will be back in 30 mins. Of course we never seen him since. The food was not what we ordered they gave us 16oz instead of 32oz what we originally paid for. Since they already messed up everything we didn’t call back to complain. The food wasn’t that good a lot of vegetable and not enough meat. But I wouldn’t recommend this place and I would never spend another dollar there.
Samuel G.
Place rating: 5 Mesa, AZ
Orange chicken yum! Under $ 5 lunch combos! Hot fresh good tasting food. Pop in for a quick lunch. You won’t be disappointed.
Nan N.
Place rating: 1 Overland Park, KS
I’m traveling through town. The hits front desk staff recommended Best Wok. I struggled with the $ 12 minimum order. I can’t eat that much food alone and I’m only here one night, but I did it. I ordered cashew shrimp. It came with zero cashews.
Sintia L.
Place rating: 2 Phoenix, AZ
I called for a delivery. The lady was nice but they where trying to overcharge me. I called back so I could figure our why it was so much. I should have known it was a bad sign. I get a call from the driver. Our apartments have a map with all the units and locations at the office. He was at the front office. So when I walked out on in my PJs I noticed he was just sitting there in his truck not even bothering to leave his truck and look at the map. I forgot my card inside my apartment. He says«should I follow you?» Hello yes you should follow. Its a delivery right? So he parks in front I walk out and he is still in the truck. We did the payment outside. I had to carry everything inside in my PJs. Why did I tip him Idk. They also forgot my drink. I never had a problem before. I just won’t order from them again. I try to give great customer service at my job and its very frustrating when I can’t get some great service when I am the customer.
Vl B.
Place rating: 2 Phoenix, AZ
BEWARE if ordering takeout for delivery or pick up. Open every package to make sure you get what you ordered before paying. Because the last 6 months of to go orders they always got at least one of three items wrong and charged more for it(as what they gave instead of what we ordered cost more) The they repeat the order back to you on the phone si you know its not a language issue. Another issue in 2015 there has been a big language barrier issue with one of the waitresses. Its been a constant problem trying to get her to understand what we want to order, and she takes a long time in getting the check to you… Even when we ask for it to be brought to us as soon as she has placed the order
Diana R.
Place rating: 1 Chandler, AZ
Horrible food. There was a cockroach in my fried rice and the owner was arguing with me by saying it was egg. The fried rice is plain and had no egg at all. I submitted the pictures and the cockroach to the health department.
Victoria R.
Place rating: 3 Phoenix, AZ
The food here is very decent. My favorite here is the lo mein, it’s so tasty. Even better than panda expresses IMO. Although the service here is crappy and the servers are sometimes rude I’ll still order pickup for some fast yummy Chinese food.
Amber B.
Place rating: 1 Phoenix, AZ
More like Worst Wok Buffet. This place I will never return in my life. It took 5 minutes just to get a drink. Than a big group came in after us and they were taking their order before me and my boyfriends. Just horrible service. Needless to say we paid for our drink and left. I wish I could rate this place NO stars.
Laurel C.
Place rating: 3 Phoenix, AZ
Not located the best looking strip mall but it’s actually pretty quiet. I live right around the corner so I drop in here all the time. They updated the interior recently and it’s a bit more comfy now. They got rid of the buffet, which I was sad about at first, but I honestly think the food has gotten better and fresher since they did. It’s consistently pretty good, but I can’t say it’s amazing — if you’re craving Chinese this will definitely get you what you want at a pretty good price.
Melissa L.
Place rating: 3 Lake Havasu City, AZ
Nothing special but the location was perfect, right across the street from my regular hotel in Phoenix and right next store to my new find on my nail place. This place used to have a buffet, but I never visited then. I ordered a two flavor. You can pick chicken and chicken or beef and beef or seafood and seafood. and so on. The chicken dishes were $ 10. I chose chicken and snow peas and general tso’s chicken. It was 107 outside, so I wasn’t looking for too spicy. The chicken in the snow pea dish was okay. It had plenty of snow peas with onions and carrots. The General Tso’s chicken was crispy and the sauce was tangy with a bite, but not too spicy… served with steamed rice. The portions were nice enough to have an entire meal again of leftovers or perfect to split with someone else. The only downfall I could see about this place is the name. You expect to see a buffet when you walk in. It is family owned and there is table service. They have lunch specials as well for $ 5 served until 3:30. They also deliver.
Ike J.
Place rating: 1 Lilburn, GA
Nasty beef lo main #nasty egg rolls taste like theres curry and something else… oh no meat when we came
Evgeny K.
Place rating: 3 New York, NY
Well, not a big choice of dishes, maybe 20 at all. And it is not easy to find meat in virtually all of them. But price can beat it all, of course. And they have authentic Chinese Tsingtao beer!($ 3⁄12 oz bottle). And I got a good fortune cookie from them :)
Norm R.
Place rating: 3 Phoenix, AZ
The price here is the main draw: $ 4.25 for lunch and $ 4.99 for dinner. The place itself is old but somewhat decently maintained. The seats in the booths, while clean, have become too soft with age, so choose to sit at the regular tables so you don’t sink too low on your seats. The array of dishes offered is not extensive, but what they do offer are adequate for a decent meal. There are hits such as the chop suey and misses such as the sweet-sour chicken with too much batter. In all, you can get a decent but not great meal here, and the price certainly is attractive especially if you’re on a very tight budget.
Sal M.
Place rating: 4 Los Angeles, CA
Stop by this place since we were staying down the block and needed some food. The place is minimal and nothing special, but what does make this special is their staff and of course their food, it is not great, but just good enough to fulfill your need of Buffet Chinese Food, they have many selections, i would have to say about 20 different offerings, i have never seen any buffet offer Egg Foo Young and that was such a great treat only because i love the dish. The staff is great, there was this young fella that made us feel welcomed and there was this female that was great too in serving us new drinks and asking if anything was alright. I think we ended up paying under $ 7 for the food and free refills on the drink, they also offer beer, i thought that was a added touch to their establishment. So if your near this place, and are hungry for from Chinese Food, give this place a try.