AJR Public Adjusters

We had a toilet supply line break in our second floor master bath. Within 15 minutes, water poured through our kitchen ceiling and flooded our first and second floors, resulting in extensive damage. After the shock of having to immediately pack out of our house and with interior demolition underway, a close friend suggested we hire a public adjuster and offered a reference to AJR. Our initial contact with Bruce and Stacy immediately brought a sense of stability, order, and peace of mind to the chaos of the situation. They were extremely professional, immediately responsive, with a deep knowledge of property insurance and adjusting. With no background in insurance or construction, we knew we were not prepared to negotiate effectively with our insurance company — and it is all about what you can negotiate. Bruce immediately oversaw all communication and paperwork with the insurance company — a huge blessing in and of itself. And he and Stacy guided us through the processes of property loss, temporary living expenses, and reconstruction.
Bruce is a knowledgeable, impassioned, determined, and effective adjuster and negotiator. Always professional in demeanor, he will fight to the end to get the best settlement for his client. He ensured that we received «like and similar» housing for the three-​month period that we were out of our home, enabling us to function, live, and work comfortably during this challenging time. In addition, Bruce and Stacy work hard to cultivate a network of vetted contractors, so resources were immediately available to objectively assess damages, verify the work of the risk mitigation company, and perform reconstruction. As a result of Bruce’s negotiation with our insurance company, we received a reconstruction settlement 50% greater than what they initially offered that will likely add to our property value. Thanks to Stacy’s research and work on our personal property loss, the benefit received also exceeded our expectations.
In the end, we are thrilled with the outcome and honored to sing the praises of Bruce and Stacy and their specialized expertise, guidance, and support. They truly care and are committed to achieving a positive outcome for their clients. In our opinion, in this service-​based economy, the quality of services and value offered by AJR is hard to match or beat in any field. Bruce and Stacy operate at the top of their game, and we are the grateful recipients of their services when the stakes were high. Deep thanks to you, Bruce and Stacy, for all of your hard work and support on our behalf!