Ahwatukee Commons Veterinary Hospital

Dr. Howard is the most incredible vet I have ever met. Her compassion for our animals, as well as our family has been second to none. She is loving and caring and compassionate and truly has the well being of your pet as her foremost goal. She absolutely exceeded our expectations as we walked together through a fatal illness that one of my kitties had. From the day we walked in, until the time we had to say goodbye Dr. Howard made herself available, was always willing to answer any questions that we had and talked to us whenever we were scared, at a loss and just did not know what to do. This clinic is absolutely amazing and I will never take another pet anywhere else! Thank you!!!

I have been taking my 1 and a half year old Shiba Inu, Elsa, to Ahwatukee Commons since the first day we got her at 10 weeks old. I love the consistent customer service and everyone who works there is awesome. They all love Elsa and are so nice and caring with her. Elsa get’s a little nervous when she goes to the vet but everyone there does their best to make her feel so comfortable. Dr. Elliot is very kind and is so gentle with Elsa and as nervous as she is knowing she is at the vet, she loves Dr. Elliot. They also have a rewards program that is totally worth the $ 90 per year! You earn money back on what you spend at the vet and get two free checks up per year. The only reason I gave 4 stars instead of 5 is some of the prices are a bit high, but not as much as some other places. And the service you get is well worth it. I always recommend Ahwatukee Commons to my friends who are looking for a new vet.

First time using this Vet with our new puppy. Melissa, Jessica, Erin, Dr. Howard and entire staff were super friendly and helpful. Excited to have such a caring team for our new family member.

This place did a pretty good job for veterinary services and I would recommend them. My dog had been consistently vomiting daily and losing weight rapidly. The doctor was great with my pet and understood my needs. They weren’t able to diagnose what was making her ill, but it’s understandable since all of her tests appeared normal and the dog can’t exactly explain their symptoms to you. They said food allergies were their best guess since I had already tried dewormer and antibiotics with no luck so we tried switching the food to their recommended brand. That didn’t seem to work either but she did slowly recover months later and is now fine. Yay!
As for the boarding service they provide, I would not recommend. My previous boarder seems to have suddenly gone out of business so I decided on this place since it was a last minute trip and I knew they would have her information on file. It was $ 22 a day for boarding which seemed pretty reasonable to me.
I found out when I got there to check her in that the dog is only let out of the kennel twice a day for feeding and to use the restroom unless you pay $ 7 per play session. That was so sad to me! I felt like I was leaving her in a prison. Most other places I have used either have a play area for the animals that they are left out in during business hours and the dog is only kenneled at night. So obviously I had to add some play sessions so I didn’t feel like more of a monster than I already did leaving her there.
I was leaving on a Friday evening for a short trip that I would return Saturday evening from. They told me I would only be charged for the half day Friday since I was dropping her off late afternoon, which was great. I would be arriving back home too late on Saturday so I hoped to pick her up Sunday morning, alas they are not open on Sundays and do not offer any pickup time so your pet is stuck in doggy jail for an additional day. Then when my husband picked her up first thing on Monday morning, we were charged for a half day for Monday as well even though I don’t think she had not even been fed yet. So basically I was charged for 3 full days of boarding against my (and my poor little dog’s) will. Oh and there is a mandatory flea/​tick bath that they charge you for as well.
My dog still hasn’t forgiven me for that weekend. Good vet, definitely choose a different boarder. Your pet and wallet will thank you.

They take great care of our 2 Belgian Malinois dogs. The vets and ancillary staff are knowledgeable and nice.

10 years ago, this was the first place we came to because it was close and looked nice.
10 years later, we are still patients, and I would never go anywhere else.
Dr Elliot is fantastic. She’s done 3 surgeries in the last year and a half for our geriatric dog who has skin cancer, and I know she has his best interest at heart. She knows our animals, and is very gentle with them.
Her staff is friendly, we are usually able to get in fairly soon, its not a long wait, and the office is clean!
Without going into too much detail, there are two specific incidents I want to mention. One, is when we had our dog Madison. She was NOT dog friendly. So when she needed her nails clipped, I told the girls ahead of time and they made sure we came in at a time when no one else would be in the waiting room. They even cleared out all the other patients in the back as to keep Madison calm during her clipping. It was amazing and I felt so comfortable bringing her there when we otherwise hardly felt comfortable with her anywhere else. Loved people. Hated other dogs.
Another incident is when our other dog (Madison’s former housemate until they started fighting and before she went to live with my parents) was when our dog Boston got out of our yard. We were ticketed for a loose dog and had to quarantine him for 10 days. Dr Elliot’s office was the first place we called in a panic because we didn’t want to send our dog to live in a county shelter for 10 days. They immediately cleared a place for him. I know he was well cared for there. And it wasn’t as expensive as we originally thought either.
I just love this office and as long as we are pet owners, we will never go anywhere else.

I want to thank Dr Elliot and her team for all they did for Maggy. My chihuahua started crying one day, for no reason. I took her in for X rays and blood work. They found she had bladder stones, so many that her bladder barely had any room for urine. She went into surgery the next day for removal of stones. Dr Elliot called me when surgery was done and updated me; she called every time a lab report came back. The front office staff is wonderful and I love Dr Elliot!!!

Based on my experience with another vet last week, I went in today for a second opinion, but thinking I would ultimately have to put my cat, Max, to sleep. I have never been treated in such an empathetic, caring, and supportive manner at a vet office. Joseph did a great job just talking to me, asking me questions, letting me tell stories about Max, and in general keeping the mood light and my mind off of the fact that I might have to put my baby down. Dr. Jen was amazing too, she made sure I understood everything and sat right down on the floor with Max and I to discuss my options. I was glad to hear that, unlike the previous vet we had seen, there were more options outside of two extremes; $ 2,000+ hospitalization or euthanasia. I know that the treatment plan we decided on isn’t a guarantee but I am glad that Dr. Jenn saw that Max still had hope and most of all that she gave me options. I know that she will also help guide me should the time come to end Max’s life in a humane manner.
Best vet experience ever in the last 12 years that I’ve been a pet owner.

My husband and I have been taking our pets to Ahwatukee Commons Vet Hospital for over 20 years! We have NEVER had a bad experience while there. We and all of our pets have been treated with the utmost respect and care. I will continue to trust ACVH to care for our animals since I know they have only the best in mind for the health and happiness of our beloved pets.

Description of Work Done: I have three kittens and two of them have had to go here for a vaccine or for some sort of non-​regular/​scheduled treatment.
Quality of Work Completed: I gotta say, Dr. Elliot and the lab techs are awesome. They are incredibly friendly, are totally focused on my kitten’s welfare, and they take the time to explain options. They don’t just jump the gun with a half-​assed solution, like other vets in the area. And at the end, the always make my cats feel better. The best thing about Dr. Elliot and her team is that the do a great job of making sure «extraneous» procedures aren’t done; they excerise sound, professional judgement instead of you flipping the entire bill for their due diligence. In short, they practice sound medicine and don’t force you to pay for a bunch of useless tests so they can find the answer by trial and error. 10 out of 10.
Value: The thing I appreciate the most about them is that the do take into consideration the cost of animal health care when developing solutions. The fact the ouline all the options and applicable costs makes me feel that they care about the well being of my cats and my pocketbook. 8 out of 10.
Customer Service: Friendly, compassionate, thoughtful, and professional. 10 out of 10.
Overall: There is no one else in the valley I would trust more with my cats than Dr. Elliot. I highly recommend using them! 28 out of 30, 5 stars.

Dr. Elliot is actually what made this place get four stars.
Last week (10÷16÷12) my wife woke me up around 2:30 pm (I work nights) saying something was wrong with our 14 year old cat Griffon. We decided it was time to let Griffon go and be out of pain. We called this vet and got an appointment with in a hour.
We got there and the place was pretty full. We did not get sent back to the room till about 4 pm. (which was the same room we had my wife’s dog Pepper put to sleep in last year, it was not a good experience.) We wanted to have a line put in and have Griff sedated. Dr Elliot came and talked to us, and said for cats she usually does not do lines and sedation due to their small viens (it was a bladder problem, so I also assume my cat was dehydrated which does not help with inserting lines). My wife got upset, but in the end we were able to decide on no line and just a needle with the solution in it.
Before we that, they took her and weighed her and brought Griffon back. By this time Griff seemed relaxed and was purring. They gave us some time alone with her, and she purred the whole time. It is like she knew we were letting her out of her pain, she was at ease.
Dr Elliot came in and with the vet tech they put Griff on one side, and Dr Elliot tried her hind leg but Griff moved and she was not able to get the solution injected. They gave us a few more minutes and came back and tried again. (now Griff hated to be held so there was protests but nothing major). This time my wife petted her head, the vet tech held her by the scruff and I pinned Griff’s body down and her front paw and Dr Elliot held her back feet. The procedure was done in less than a minute. Griff passed very fast with only talking, no protests. She was purring till the end.
Dr Elliot was compassionate and caring. You can tell she does this because she truly loves animals.
If we should have any need of a vet while we still live in this area, we will be calling and asking for Dr Elliot.

NOTE: This review is for dog boarding only.
I took my miniature dachshund here on a whim. I had actually called Ahwatukee Animal Hospital but they were booked for the weekend, so they recommended Ahwatukee Commons to board my puppy.
Long story short, it was an affordable, nice experience. The price wasn’t too bad (though I’ve used cheaper) and everyone was friendly enough.
My *only* almost complaint was the woman behind the counter was in training, but it seemed as though her coworker was helping with every little thing. Her coworkers and the vet’s assistance who took me back with my puppy seemed incredibly knowledgeable and affirmed my confidence in leaving my puppy in their hands for the weekend. Hopefully the training isn’t too grueling or take much longer for the new hire!
When I picked up my puppy he seemed no worse for wear (aside from a raw nose from the kennel bars). They also give you a «Kennel Camper Card», which is pretty cute, and includes some arbitrary information about your pup’s stay.
I’ll definitely consider using their boarding or veterinary services in the future.

Wow, if I didn’t know any better I would think that there are 2 Ahwatukee Common Veterinary after reading a couple of the other reviews, but since I know that there is only 1, than I must tell you… they are the #1 Vet in the area.
Dr. Elliott, Dr. Jen and the whole staff treat each one of their patients like they are their own pet. They go out of their way to make both the pet and the owner feel comfortable with any and all treatments. We have had 2 pets go to ACVH and have never been happier with the care that our pets have been given.
I would, and have recommended ACVH to many of my friends and others and will keep doing so in the future. For those of you who think that ACVH is too expensive, like the old saying…” You get what you pay for”. My doggie Dora is priceless to our family and I know that she gets the best care that she can there.
Thanks Dr. E., Dr. Jen and everyone for making Dora (and her mom) feel so comfortable when we go see all of you.

I don’t get the good reviews for this place. The owner and head vet was (in my experience) LAME, to say the least. She just missed out on so many things. Out of desperation I took my dog one more time and her new vet (No longer there) diagnosed my guy with glaucoma. She was right on. Dr. Elliot missed that one as well as a host of other things. She didn’t miss charging me, though. I go to a vet who is, yes, more expensive, but I think cheaper in the long run because he’s honest and doesn’t miss ANYTHING. I’ve only been to this clinic twice. That was twice to much.

Firstly, I would like to say, if you walk on eggshells with these people, your going to have a good experience. I had been taking my cat here for almost a year. I had even called in and spoken to Courtney and on more then one occasion spoken to others in the office telling them how much I loved the service in this office.
I’ve had a few small, inconsequential issues with this office that eventually where handled and resolved. However, the biggest issue I have is the total and complete disregard of good customer service skills on behalf of Dr. Elliot. My cat was scheduled to go in for a rear declaw, I came in the day before and filled out all the information and pre-​op paper work and I had a lot of questions. The lady was very nice and said she would get back to me in the morning. The first thing in the morning I get a phone call from the same woman telling me that all of a sudden Dr. Elliot does not want to do the declaw on my cat. There was attitude in the conversation that was not appropriate. I requested an immediate call back from Dr. Elliot — which was promptly returned.
She then accused me of writing a bad review for the office on the internet. I was completely appalled. This is the first review I have ever written –ANYONE– on the internet. I explained to her that I had the two small issues with the office (other then the price of anything… its expensive there.) and they had been resolved and since then I had not had an issue and was happy with the service. I became defensive and upset, demanding to know where she found this information. She said she would call me back and in the meantime we would post pone the surgery.
I’ve never received a call back. Its been almost two weeks, and after spending almost every day calling and going down there TWICE to try and get this issue fixed, I get attitude from EVERY staff member, who tells me that they are giving her my messages. I am disappointed and completely appalled by the behavior of this office. So what is very clear to me is this: If you have a bad experience with this office you better just keep your mouth shut because they don’t know anything about customer service and are NOT interested in fixing issues. They don’t care.
I was accused of something I had not done, and because of this I was treated less then acceptably.
My suggestion to anyone looking at this vet office is to just take your pet to 1^st Regional Animal Hospital, they’re worth EVERY penny.

I love this place… With two dogs both with health issues, finding a good vet is like finding a pot of gold at the end of a rainbow. Dr. Linda Eliot and her wonderful, caring staff are top-​notch. Even after moving across town, I still make the hike back to Ahwatukee to visit Dr. Eliot when the dogs are having one of their episodes. It’s well worth the trip!

After reading the other posters review of Ahwatukee Commons, I decided to give them a try. My previous Veterinary Clinic was good, but overpriced.
After visiting Ahwatukee Commons with my two dogs I can say that I am thoroughly pleased. The veterinarian and technician were both very polite and efficient, and the prices were very reasonable.

If you think the drive from Scottsdale to Ahwatukee is a bit of a hike, try it with a screaming cat in your passenger seat.
Toby (my little feline friend) is not a road tripper. He hates his crate, hates the car, and apprently really hates the new Kanye West album because not even my favorite Chicago-​born rapper could calm my furry friend down. So he growled and meowed and ran his face into the gate of his crate for the 25 minutes to Warner and 51^st street.
You would think I should spare myself the drama and find a new vet closer to home but I just cant. I’ve fallen in love with the staff at ACVH, as well as the facility. Everyone is so nice and greets both me and Toby by name, even when I come in alone to pick up food and hang out with the adoptable animals.
Today we wrestled ourselves in and chatted it up with Tammy and Lauren before we met Heather in the exam room. Everyone was great, they even humor me and do the shots and everything in the back so I dont have to see Toby pout. (SHUT UP SO I LIKE CATS, SO WHAT) Dr. Elliot is fantastic, very knowledgeable and super loving to Toby.
I’m not sure what average prices at a vet are these days but I didnt break the bank so I suppose thats good enough for me. Also very clean.
Sucks to have to con my 4 legged love back into the crate and the car in 3 weeks to have his teeth cleaned, but at least I know once hes there hes in tender, loving hands.