Above Par Heating & Cooling

Sub par service.. . Was referred by my home warranty company due to my heater not blowing air. Convinced me that my indoor coil needed to be cleaned because it was «clogged» and that was the reason air was not coming thought the system. Oh yeah, that’s not covered by the warranty (typical right?). He was not able to make an appointment for another week, so I had another company come to clean it the next day. Surprise surprise, that wasn’t the issue. So I had him come out and check the unit again. He said the same thing, it’s still clogged, they didn’t clean it good enough. I asked him to check the fan was working, the wiring and everything else to make sure that was definitely the problem. He confirmed that everything was operational and it needs to be recleaned. I had the other company come out and recheck the system, they recleaned the coil for me and explained that that is definitely not the issue. I spent 4 hours with the other company on a Saturday trouble shooting everything and it all came down to a faulty wire on the system. Which I asked him to check. This company does not diagnose problems they just choose a possible option and hope for the best. I hope their policy isn’t to just choose the option by what isn’t covered by the warranty first and see if that’s it. I’ve heard horror stories like this with home warrantys, never thought I’d have that issue. I hope you’re experience is not as negative as mine.

Kurt was here when he said he would and fixed the aircondirtioner under our home warranty! Terrific Company and I will use them again!

I am going to use these guys for all my AC needs! The man who came out was friendly, knowledgable, showed up on time and answered the 100 questions I threw out at him. He even diagnosed why my shower was smelling so bad! I have had 2 plumbers, a leak specialist and the City of Phoenix out and they couldn’t figure it out! He figured it out right away. He also quoted me prices for a new unit when I need one and showed me how to get a very good deal on yearly inspections for my unit. H

The technician just left my house and I have to say I’m blown away not only did he arrive immediately from his last job instead of going home he came and saved the day at my house I have an infant and several pets and this wonderful company dispatched a great service provider within minutes he did a great job and was so friendly and professional! This company deserves more than 5 stars thank you guys so much!

Prompt. Friendly staff and service persons.
Called me to advise when he would arrive. Reasonable and seemed honest price without the up-​sale. Was bracing for a weekend service visit charge but was quite pleased with my service.
Recommended by my earlier home warranty coverage and was impressed by their work that I hired them again and will in the future.
One of the more honest business that I trust to do work on my many a/​c issues.

American Home Shield warranty sent us Above Par.
All very professional. Kurt took his time into looking over our ac unit. He solved the problem.
What’s more he was on time!

Below Par Heating and Cooling. Referred to by my home warranty company. My appointment was scheduled between 8 and 10am. When that time came and went I called and learned I was never added to the schedule. They made it out around 7pm. The technicians were friendly, but never actually figured out what was causing the noise. They changed the capacitor, but the noise remained. I called the home warranty company to have the issue revisited. Suddenly today, an employee from Below Par that didn’t look at the unit (because he was never there) had figured out what was causing the noise. This «problem» wasn’t covered under the warranty, but they would gladly do the work for $ 1800.
Think I’ll go to an honest company for the work.

It’s the first 110 degree day here in Arizona and my AC shits the bed. Im watching the thermostat in my house quickly rise from 78 to 96. I need an AC guy quick. It was late in the day around 5:30pm and I call Above Par. I told him I have no air, he says «No problem, Im finishing a job and Ill be right over.» He shows up like he said he would. Its dark and he and his partner work without missing a beat. It’s about 8:30pm and he is through… with my job at least. He tells me he is on his way to Fountain Hills then to Chandler! Good spirits and attitude the whole time.
I have a 12 year old system that I know needs to be replaced and will fail completely one day. I kniow this but Im squeezing all the air out of this rock until it wont give anymore and right now it’s running ice cold and blowing hard!
Well, the next morning the bracket broke and we lost our AC again. I called Above Par to let him know. He came out, again accomodating the time I was available and fixed the problem… no charge. I want to add that this was a seperate incident too.
The guy that owns the company is Austin and he is knowledgeable and efficient. I hope his company serves as a model for other HVAC guys. High integrity, reasonable pricing and knows the business they’re in. I will be replacing my unit the same day it croaks and I will be using Above Par when the time comes.

Showed up on time, spoke clearly without being condescending, and fixed the issue quickly. What more can you ask for from an A/​C company in Phoenix in July? Even the dispatch guy on the phone was cool and sympathetic. Just an all around good vibe.
Now, dealing with my warranty company was a different story…

I just had my AC repaired by Above Par Heat and Air.
Great job !! Quick service, even this time of year, the first week of hot weather. The service man was friendly, proffessional and knowlagable. He called to let me know he was running a little late, no problem !!! He called ! My AC was fixed and I am very happy with this company. I will recomend and use this company again. Five stars !!!