US Post Office

Time: Thursday 9:45 am.
NO ONE is working the counter/​register. I just got here, but there are 3 other customers who have apparently been waiting here since 9:00 am for someone to show up!
The manager of this branch is present, but apparently she can’t work the counter/​register without the specific employee assigned to that position??? What??? You have people waiting here — why can’t you operate the register?
I have never seen anything like this before in my life. Why even open up the office if no one is available to do anything? Might as well close up and put a paper on the door that says closed.

I have yet to relate to any of the other reviews so far.
Sure, the workers here are not the happiest or peppiest people, the venue is tiny and there are longer than expected waiting periods (especially during rush hour) but what do you expect from a Post Office?
My favorite part about this location is that it’s conveniently close to me in Rittenhouse so if anyone around the area needs to ship packages but are on a budget, I’d recommend coming here over Fed Ex or UPS.

Worst experience? Yes, indeed. It does not matter when you show up the line is always out of the door. It’s not how many people work here, but rather how slowly they do so. I mean common it is 2014 and ½ of all shipping can be done from home! Try to avoid this place at all costs. My issue was printer broke, never coming here again!
Ps: added one more star, because when I finally got to the front of the line lady was very nice and friendly. Despite the line and the craziness. Just want to be fair!

I’ve had to come here on several occasions but I always postpone it for months because I never have an hour to waste for buying stamps. I second the other Unilocaler’s comments: one employee who takes approximately 20 minutes per customer. Friendly, sure, but a complete and utter disrespect for one’s time. Avoid it like the plague if you can.

I went in today for the first time to purchase stamps and the clerk seemed friendly and helpful. They have a selection of greeting cards and some other items for purchase. I actually had trouble finding the post office but two people had told me where it was, it’s smaller than I expected. I will come back though, mainly because of convenience.

It’s 4:30pm on a Monday… there’s one staff at the desk and about 15+ people in line. Some people in front of me has walked out, frustrated and tired of waiting. This clerk has spent 15 – 20 minutes on one customer. Unreal… this is why I hate going to the post office!

When the post office just did their rounds of layoffs why did they keep all of the assholes and fire all the people that were actually nice and treated people with respect? This branch now has all new faces none of which were as pleasant as the old staff were to deal with. Furthermore when did they get supervisors that want to act all high and mighty? To the uptight bitch who wanted to give me parenting advice you can go fuck yourself I hope you get laid off next and will be working on a stripper pole in six months.

I can’t stand this post office.
I really can’t stand this post office.
It’s typical to wait in line at the post office, I acknowledge that. But lines that normally go all the way to the door (which is a long way from the front of the store!) — and lines that move at a snails pace?
Why don’t you have automated machines in here? Do you want all of the people who work in center city to go crazy? I would normally save this errand for my lunch break, but two separate occasions of this taking up my ENTIRE lunch break caused me to change my lunch hour to a later time only to realize that this line never ends. You can’t beat the system at this post office. You will just about ALWAYS wait in line.
The employees are friendly, though. Almost too friendly. Not that that’s ever a bad thing, but when you have a line of 20 people looking at you, wouldn’t you feel some sense of urgency? Nope. Never. What would happen if we knocked through this entire line and there was nobody waiting? We can’t have that. Let’s go slower.
Just thinking about this post office raises my blood pressure. I’ll gladly walk 10 blocks to the go the one near 30^th street station, which — can you believe it? — has automated machines!!!
I wish I could give this place a zero.

My Lord, I dread this place like no other. Yes, there are a couple of pleasant people that work there. But they need more help for sure. Or some way to make it go faster. No matter what time of day I go, the line is minimum 20 minutes long and that’s a good day. There is a sign on the door that tells you to call some number regarding service that takes longer than a certain time period. Conveniently the line is consistently busy. Grab an adult beverage before heading here. It’s going to be a while.

Given the lack of funding for the USPS, it’s almost understandable that the staff is lacking both in quantity and quality.
Unfortunately, at this location (worse than 1500 JFK Blvd) will take you about 20 – 30 minutes to be helped. On this particular visit, I stopped by at 2PM and it took about 20 minutes before I was helped. There was only young lady who was helping a line that was literally to the door. She was quite nice and capable, but unfortunately, there’s only so much that can be done with one person. Sadly, there were at least two other people working there, but they were busy ‘organizing.‘
Clearly, upper managements needs to get a handle on restructuring the USPS’ business model and training. It’s an essential part of America, but clearly money should not follow bad business.

It’s your typical post office. Usually the line is to the door and the employees are pretty slow but today business was empty and the trip was quick. The employee at the front desk had a good sense of humor, which is different from my past experiences. Overall it’s just what you’d expect from a post office.

Time of Visit: Saturday, 11:30AM
I frequent post offices (because I am a sucker for handwritten correspondance), so I am used to lines and marginally helpful staff. Even considering my love of letters, this post office is one of the worst I have personally experienced.
Others have commented on not having enough counters open: ditto. The line was practically to the Front Door (which is an inordinate wait time if you have been here), with only two counters open. I had my letter pre-​addressed with the correct label, but their forms counter was missing the most basic of forms/​labels, including the one I would have needed.
It was also super-​hot inside: either the A/​C was not functional or everybody was physically getting hotter out of frustration/​waiting. The only thing keeping it from a one star: my teller was very helpful and polite, which did pleasantly surprise me.
While I will continue to send letters, I will probably avoid this post office to send them.

I’m not really a fan of the post office, but my first time at this location I was surprised by the service. It’s the best I’ve seen in a while. I did have to wait in line about 5 people deep, but it didn’t take longer than 5 minutes. I’ve experienced much worse at other locations. Another plus about this place is they have a better selection of shipping supplies than others.
As for what everyone else is saying… I completely understand. I don’t plan to go out of my way to go here, but it beats 15^th street and 9^th street by far.

Our tax dollars at work. Lisa was right; you do have to stand in line here, just to get stamps! The hotel I was staying at ran out of stamps, so I went here to buy them. I was not impressed of course.
They do not have vending machines!
If you need to mail something and need to fill out one of those delivery confirmation slip, you better be prepared. They will tell you to go back to the line if it’s not filled out. They have a big sign that states that all forms have to be filled before approaching the counter. However, they got rid of all the pens! Needless to say, I was less than amused.

Mrs. Sheila knows it! I had a swell time.

Sullen, lethargic employees in an equally depressing venue.

You can almost put money on it that you are going to stand in line at this location. They have only 3 windows and the majority of the time they only have 2 people working. I was so annoyed, I just needed stamps and my bank atm was out of them, the bank told me go to the post office! So I go to the post office hoping to get some stamps from one of the automated machines but apparently they removed the machine from this location. The only way to buy stamps is to stand in line. Apparenlty its the way of the future… no one buys stamps at the post office any more.
Its never happened to me but if you don’t have your stuff together when you get up front, they will tell you to get out of line, fix your mail and then wait in a side line to get back in line. This is not my first choice but since its the closest to where I work, I frequent this location more then others.