Robert A Wortman, O.D

Several years ago during a lens fitting I asked for a prescription so I could shop around on my own for contacts. Dr Wortman hemmed and hawed as if he wanted to order them from his office which made things awkward so I went along with it. Over the years I have accumulated unused lenses I can no longer use. Yesterday I called 1800Contacts to order lenses only to find out that had I bought my lenses through them, I could have returned the lenses no matter how old for whatever reason as long as they were unopened. The rep suggested I call Dr. Wortman to see if they might have a similar policy of buying back lenses which I did. The staff has always seemed very «know-​it-​all ish» and when I put my question to her she gave me the expected «you want to what??» attitude and put me on hold. She came back on the line and reminded me that my lenses were 4 years old and, no, they have no such (outrageous) policy. I pointed out that others do have such policies and that it was merely a question (no need to pour on the condescension). I didn’t appreciate her tone in light of the fact that had I not felt goaded into buying my lenses through the office I could be returning 12 lenses for the same price that I paid for them and getting new lenses in effect for free.
On another occasion when I was in the office for an exam (and why I no longer go to Dr Wortman) I specifically told the staff when I made the appt, and Dr Wortman when I was in the examining room, that I was only there for an eye exam that was covered under my medical policy — no glasses, no contacts. Just before I was ready to leave Dr Wortman said, while you’re here, I may as well check your eyes to see if your prescription has changed. I thought this was something he was just performing a nice gesture as I had made it clear I didn’t want a lens fitting or eye glasses exam. When I checked out I was given a bill for $ 50 for a lens exam!!!
I don’t appreciate being nickel and dimed and feeling like I’m shopping for a used car.

As I write this review, I could go on about how I called Dr. Wortman’s office on a Monday morning with a very minor but painful eye emergency and was told to come in within the hour to be seen, or I could tell you how nice the staff was to me when I called for a last minute appointment. I could tell you how I didn’t have to wait long at all in the waiting room, or how thorough and obviously competent Dr. Wortman was during my eye exam. But I think to really give you the feel for the quality of doctor he is, I will just say one thing. He is the first doctor I have ever, in any field, heard say the words, «I just feel so badly that you’re experiencing this discomfort.» Dr. Wortman (and his office mate Dr. Biscardi) are aces. Their consistent 5-​star reviews are not a fluke.

Wow — I am totally impressed. I scheduled an appointment here based on the positive Unilocal reviews for Dr. Wortman and his colleague Dr. Biscardi, which seemed like a slightly strange way to pick a medical professional — but all the reviews were right. I’ve worn glasses/​contacts for almost 20 years, and I’ve been to a lot of optometrists and ophthalmologists during those years for routine check-​ups and some occasional issues, and I don’t think I’ve ever had a better appointment. He was incredibly professional, really knowledgeable, very thorough, listened to everything I had to say to understand my previous experience with contacts, made sure to explain everything to me, and even took the time to help me figure out the best use for my one-​time insurance discount on glasses/​contacts, and to do a quick repair on a pair of my old glasses (rather than trying to convince me that I had to buy a new pair). All-​around excellent.

Dr. Wortman was a fantastic eye doctor. I just had my first appointment with him yesterday and was very pleased with how thorough he was.
My appointment was at 3, and I ended up being admitted by 3:30. I expected a bit of a wait because when do you ever go to the doctor and be admitted on time? Once I was in the examination room, I felt I had Dr. Wortman’s full attention. He made sure to explain to me every thing he was doing and what that meant, and how he viewed my progress.
He fitted me for contacts and truly listened to me when I said, I want quality, but cheap contacts. He tried on two pairs on my right eye and we finally settled on a good fit, which was reasonably priced and good quality.
I am definitely very pleased with my experience here and found Dr. Wortman to be very personable, thorough, and he made me very comfortable throughout the whole process.

This is a very long overdue review as I have been a patient of Dr. Wortman’s for over 10 years, even prior to the Wortman and Biscardi practice. Prior to seeing Dr. Wortman, my past ophthalmologists and optometrists insisted on Gas Permeable lenses which feel like glass and made my eyes red. Whenever a tiny dust article gets into the lens, it is excruciating. Granted, I thought the reason I could not wear soft contact lenses was because I was very near-​sighted (–11 OS, –12 OD).
When I first saw Dr. Wortman, I complained about the gas permeable lenses, and he found that I can wear soft lenses and found the perfect pair for me. I cannot tell when they are on, and in fact, I fell asleep with them on once!
Fast forward approximately two years ago, my eyes were red and so I was treated for pink eye, but when my eyes became even more red over time and painful, I immediately called Dr. Wortman who fit me in literally the next morning. He found out that my eyes were protruding so my lashes were hitting my cornea, so he referred me to all the appropriate specialists. In other words, Dr. Wortman was the first person to diagnose me with Grave’s disease.
This all goes to show you that Dr. Wortman spends a lot of time and care with every appointment. I appreciate how after he addresses all of your questions and concerns, he then summarizes the entire visit.
For the above reasons, Dr. Wortman is the best eye doctor you can get.

Dr. Wortman was excellent. He spent 45+ minutes with me, was thoroughly knowledgeable about the condition I have, and was able to fit me into a more appropriate contact lens than I had been wearing. His office staff was very helpful as well. I would highly, highly recommend him, and I am a resident physician going into ophthalmology as a profession!

Dr. Wortman is extremely gentle and patient. He takes his time to listen to you and is very thorough with his explanations. I didn’t come in for contacts or glasses so I was a little hesitant at first because I thought it would be better to go straight to an specialist, but he found a solution and is making me feel much better! So glad I found this office!

Great doctor, highly recommended. Very old-​school, but in the best possible way. If he thinks you’re abusing your eyes (e.g. by wearing your contacts too long) he’ll call you on it and tell you what you should be doing. He took lots of time to examine my eyes and learn about my concerns; I never felt at all rushed, and he patiently answered all my questions. His exam was thorough, and he noticed something that, I now realize, had been an issue with my eyes for years but that no one had ever noticed before. It turned out to be nothing important, but it was remarkable how much time and care he took over several visits to be sure. His office is pleasant and efficient and I never waited more than 5 – 10 minutes for my appointment. A very positive experience.

I frantically called Dr Wortman’s office when my only pair of glasses cracked in half. yesterday morning. It was a hellish 24 hours of taped nerd glasses or extreme squintiness.
I went on Unilocal and he was the first office that accepted Drexel’s Student Health Insurance (Sidenote: Why doesn’t Modern Eye on Penn’s campus take any student health insurance?) and were able to get me in at 11am the next day.
I walked in today and was seen within 15 minutes of my appointment time and Dr. Wortman was really awesome! He took my poor, mangled spectacles and said he could give me 2 options with them: Try to tape me back up so I could get by or try to find me a pair of frames that matches the lens and switch them out. He was very up front in telling me he couldn’t promise that he would have something that would fit around but he got someone to look while we did the exam. I thought that was very awesome, as most optometrists that I have gone to in the past were not so accommodating.
They were able to find a pair of frames that matched my lenses! I now had a nice, sleep pair of (inexpensive) black frames. They even got all of the glue and things that wer eon the lenses from my frantic attempts to keep my glasses together!
The lady that helped pick out my glasses was also really helpful. She let me sit and she picked out glasses based on the colors and stuff I wanted. I wanted something a bit funky. We found the perfect frames for me (thank god I didn’t pick the most expensive) and she was great about helping me find the perfect pair with the right options at the right price for me.
I can’t wait to pick up my hot new glasses within two weeks, but thanks to Dr. Wortman, I’ll be just fine in the meantime.

Dr. Wortman is one of the best doctors I have ever gone to. He takes his time and really cares about his patients. I would highly highly recommend him. The assistants that work in the office are also extremely friendly and helpful.