This salon is a hidden gem! Jackie is who I see and she is truly amazing at her craft. Nothing fancy just get colors and cuts but it not outrageously priced and when I once went to a color I hated there was no issue to change me back.
Lia B.
Place rating: 5 Trenton, NJ
I started coming to see Stefanie probably about a year and a half ago. I came in with a terrible pixie cut. I walked out with amazing color, and a fun style. I have never had a bad experience here! Step always brings new life and fun to my hair. All of the girls are so friendly and funny! The owner, Diana, remembers my name and little details. It’s more like coming to a friends house than going to a salon. I live in New Jersey, so it takes about 40 minutes for me to get here with no traffic, but I would never go anywhere else.
Tara L.
Place rating: 1 Croydon, PA
I wanted to try a new hair salon and my friend«highly recommended» this salon and the stylist, Diana, who is also the owner. I called to set-up a consultation w/Diana and when I arrived @ the salon, the receptionist NEVER had NO clue what I was talking about; so I was introduced to another hairstylist, who would be coloring my hair a completely different color than I am originally use to dyeing it. I showed the stylist a pix of the exact haircolor I would like dye it and she said that there would be no problem whatsoever. I went to salon the day of my appointment(a little late b/c of traffic) and when I asked the stylist if I could see samples of what colors she was using, she refused to let me see it until I kept insisting I wanted to see it for myself. Her reasoning is b/c the«samples are deceiving.» The stylist began dyeing my hair; but she was too busy talking to everybody but me. She was talking to another customer in the next chair to me and the 2 other stylists around her, not paying too much attention to me. After applying the dye, she had me sit in front of the store, where I could NOT hear myself think. The television was way too loud, other women getting their hair dyed were walking in and out smoking, one stylist was doing her own hair while the other hairstylist was getting a manicure done by someone in the salon. As I was sitting to be processed, there was dye coming down the back of my neck that I had to get a towel myself to wipe off until my hair got washed. When it was time for my hair to be shampooed, the girl must have spent 5 minutes cleaning my hairline b/c the stylist left the hair dye all over it. It came time to dry my hair and it did NOT meet my expectations at all! The color was alot darker than the picture I described and I explained my displeasure. I was told to give it a few days and if I didn’t like to come back and I could have some blonde highlights put back in my hair. Before I left the salon, I asked the owner, Diana, her personal opinion and another hairstylist put her 2 cents in and said that my hair looked lighter than the pix. I did not see it. I was promised that if I was not happy w/the color, I had 10 days to come back and get blonde highlights in my hair at NO charge. I had schedule another appointment; but I was too sick. After that, NO one at the salon would return my calls and when they did, they were EXTREMELY rude, especially the owner. Even though I am still within the 10 day frame of getting my haircolor corrected, Diana stated on the phone to me that the«stylist gave me exactly what I wanted»; therefore if I wanted the color fixed it would cost $ 60.00″ When I mentioned what the stylist had told me about if I was dissatisfied w/the darkness of hair that all I had to do was call the salon & she would fix it for«free,» the owner, Diana, stated that I must pay $ 60.00– no questions asked, even though I still have 2 days left on the«guarantee» the stylist promised me! This salon is very«unprofessional» and when u try to call, u can barely hear the person on the end of the phone. I would NOT recommended this salon to anyone. They do NOT stand behind their services and if you are dissatisfied with you hair color, they will talk their way out of re-doing ur hair. In fact, one stylist made a «snide» comment stating: «O, did u look in the sun and see something completely different?» My lesson out this experience: Do a couple drive-bys around the salon to see the clientele and the atmosphere around the salon. If I would have done that before my appointment, I would have seen a completely different salon than the time I went in for my consultation.
Neen P.
Place rating: 5 North Wales, PA
I used Alicia for 10 years now. She is fantastic. She won’t do anything that she knows will not make you look good. She moved to this salon a little while ago. Love it. Very clean and modern, good hours, nice color and product line. The girls all get along real well and great conversation happens amongst everyone there. Easy to make appointments, and if you leave a message they call you back the next business day. Tips must be paid in cash so be prepared!
Modero R.
Place rating: 4 Philadelphia, PA
The only reason for the downgrade is that they did not call me back within 24 hrs(like they always did) when I left a message asking to make an appointment with Rodica. I called back a few days later and it turned out Rodica no longer works there. I haven’t tried anyone else for waxing there but if they had called back I may have tried someone else. They were always nice.
Kate C.
Place rating: 4 Bustleton, Philadelphia, PA
Very modern, clean place. Nina did an excellent job on my hair!
Juanita P.
Place rating: 5 New Haven, CT
My friend Deborah introduced me to Glamour Hair Salon, which is a hidden gem! I came for the Brazilian wax and I am glad she brought me here! The lady who did my wax used numbing spray and she did a superb job. I don’t remember her name but everyone in the salon knows that she is the best when it comes to waxing. She was really nice, sweet and THOROUGH. I always expect a perfect job because body waxes in general are not cheap, and Glamour Hair Salon didn’t disappoint.