The food is still really good… but I have to drop them a star as the girl(s) that answer the phone are really freaking rude and are terrible at their jobs. I get really aggro when I call there anymore as they don’t listen and you have to repeat what you want a minimum of three times… because they’ll ask you twice, then say«please hold» and come back a short while later to have to ask you again. I suggest that the ownership look into this ASAP as there are plenty of other really good places to eat in Fishtown/Kenzo now. They might try calling Central Pizza on Girard to order something and see how a real pro takes delivery orders on the phone. –Darth out!
Katie S.
Place rating: 1 Levittown, PA
The delivery driver is fantastic but the owner of this establishment has no consideration for the patrons of his business. We ordered: 3 pizzas: 1 bbq chicken pizza, 1 pepperoni and 1 cheese and 30 wings. What arrived: 1 buffalo chicken, 2 cheese, 30 wings When we called to report the error the first thing the OWNER asked was if we touched them and said that we must have ordered buffalo chicken bc the person would have asked us if we wanted onions if we ordered correctly.(As if we would know that) when asked what happened to the pepperoni, he claimed they must have made a mistake. So they could make one mistake but not two? He immediately said that they would collect the pizzas from us, «don’t touch them». When told that his customer service was terrible the owner replied stating that his food is good so It didn’t matter. 20 mins later the correct order arrived. The customer service that was shown to us tonight was a blatant disregard for the business’ future. The pizza might be decent but what good is that if half of your order is wrong?
Lauren B.
Place rating: 5 Philadelphia, PA
My fiancé and I have always loved Franco’s, specifically their chicken parm sandwiches. However, now I’m even more impressed with the people who work there than I am with the food. I accidentally dropped my car keys, along with some trash, into the dumpster right after I picked up my food. They spent the better part of ten minutes helping me fish the keys out when there was no need for them to do so. They were so exceptionally kind to me, and I’ll always be appreciative!
R G.
Place rating: 5 ASTORIA, NY
My boyfriend and I just moved to Philly from NYC. I spent over 8 years searching for really wonderful, classic(«not fancy») pizza and couldn’t find any. Franco’s has finally satisfied our craving for a great local pizza spot! They ingredients always taste fresh, the pies are always crispy and the toppings well balanced. Plus, they are affordable and the gal who works the counter is always nice. We’re excited to try all their speciality pizzas!
John H.
Place rating: 5 Philadelphia, PA
went there food is awsome but the driver missing all his teeth was scary i thought the owners pulled them out to fix the cracks on the sidewalk .his name was JUKE anyway food is great phone girls are great …
Wendi L.
Place rating: 2 Robbinsville, NJ
Sorry guys I ordered take out based on the positive Unilocal reviews and wasn’t satisfied. I ordered a plain(the best of the three), bbq chicken and chicken margarita. Both really lacked flavor and the pie wasn’t cooked for long enough(chewy dough). Garlic knots were a cute add on. Fries weren’t crispy enough either… Won’t be eating here again.
Samantha C.
Place rating: 4 Philadelphia, PA
So good. However you have to get the pizza well done or it’s a floppy mess. Delivery is always quick. And everyone seems friendly. They have the best sauce. I would give it 5 stars if they cooked it an extra few minutes. Only ever tried the pizza there.
Victoria P.
Place rating: 5 Philadelphia, PA
I love their pizza. And all(?) orders come with delicious garlic knots! This is one of my favorite pizza places in the area. I usually order delivery, and they make and delivery pretty quickly without sacrificing quality.
Laura P.
Place rating: 4 Northern Liberties, Philadelphia, PA
Trying to find a decent, local pizza spot in Fishtown that doesn’t require pre-ordering your dough or waiting in a long line has been a struggle since I moved to the neighborhood about 6 months ago. After a late night recommendation from a friend, we ordered a plain pizza from Franco’s. The woman on the phone asked us to confirm that we knew it was the Franco’s in Fishtown and proceeded to tell us that our pizza was ready & we could come get it immediately! The plain pizza is thin crust with a nice ratio of sauce to cheese. The next day, my boyfriend and I were slightly hungover and decided to order from Franco’s again, this time ordering a Franco’s special pizza and a sausage pie. The Franco’s special is a garlic lover’s dream with whole cloves of roasted garlic, fresh spinach, mozzarella and spoonfuls of sauce. Could use a bit more sauce next time. The Sausage pizza was also delicious, but a bit greasy. This is understandable considering the type of meat. Overall, we were very impressed and will be making Franco’s our local pizza spot.
Haley B.
Place rating: 3 Philadelphia, PA
Prices are wrong in all internet listings. 3 apps cost close to $ 30. The girl behind the counter curses at the cooks constantly. Makes for an awkward transaction. Food has a lot of garlic which is good if you love garlic. There are many places in our great neighborhood that are nicer and less ghetto than this place. Overall food is fair, and staff needs customer service lessons. Prices could be cheaper for what you get.
Lara s.
Place rating: 5 Philadelphia, PA
This is our go-to when we want to stay in. You could do delivery from some trendy place but you’d be missing fresh, delicious Italian that is inexpensive and supporting your local business. They never disappoint.
Melissa S.
Place rating: 5 Philadelphia, PA
Franco’s happened to put a menu in my mailbox a few days before I was having people over. I decided to try them and was pleasantly surprised. The delivery was FAST and friendly. I ordered 5 pizzas and later had to get a few more. They were all delicious! The garlic knots that came with the pizzas were a big hit as well. Will definitely be ordering from them again soon. The woman who took my order was friendly, gave me a special I didn’t know about, and was patient as I decided what to get.
Brooke W.
Place rating: 5 Philadelphia, PA
Delivery is always on time. Pizza is banging. The woman on the phone is sweet and attentive. I highly recommend their«The Works» everything pizza. You can’t go wrong with Franco’s.
Mario A.
Place rating: 5 Farmingville, NY
As a native New Yorker I am quite picky about the pizza that I order in philly. Franco’s pizza is very solid, and always fresh. Their delivery is extremely quick. All the other food that my roommates and I have ordered has always been good as well. If you’re looking for a well priced local pizzeria then this is your place.
Tim Z.
Place rating: 1 Philadelphia, PA
Francos has great food but Tony who works there is a terrible person. Franco himself called me out of the blue and said he had a letter from his merchant services saying I accused them of a fraudulent charge(mind you it was Franco’s how decided it was me). I told Franco that I had no idea what he was talking about and I tried to help remedy the situation. I called my bank twice and 3way called with Franco himself twice so my bank could tell him that I never opened any claim or made any report against him. Franco and I ended the phone call on good terms and I told him if he needed anything to let me know. Fast forward two days and tony who apparently manages called my wife angry and abusive to the point she was in tears over this. Be advised to stick to cash or another restaurant because none of this made sense to me at all. Getting a pizza for dinner one night turned into over an hour on the phone and an abusive phone call. Mind you if I did call and report fraud how did I then continue using my card with no issue and also use it at Franco’s again?
Sarah P.
Place rating: 4 Philadelphia, PA
For simple pizza delivery in 19122 or 19125 this is the place to order from. Fast delivery and good Brooklyn style pizza. Sometimes there are complimentary garlic knots with your order. These things should come with a warning. I crave them more than the pizza! If you are going to order them, just go ahead and order a dozen. You’ll be happy you did. Heads up: They sometimes charge more if you pay with a credit card.
Jennifer T.
Place rating: 4 Philadelphia, PA
My husband and I order from Franco’s all the time! One of the better pizza places in this neighborhood. We love their wings and their«Brooklyn» pizza, which is essentially a margarita pizza but square, at least that’s how I would describe it. We’ve also had their cheesesteaks and calzones and both were decent. Not a huge fan of their salads but no biggie… this is a pizza joint after all. More recently, I also tried their turkey club sandwich and it was AMAZING! One of the best turkey clubs I’ve eaten. It’s HUGE and comes with coleslaw and a large bag of fries… all for under $ 8. If you are in the area and looking for some good pizza and wings, I highly recommend Franco’s. P. S. I always seem to get free garlic knots with my delivery order which is a bonus because they are delicious!
Kelly S.
Place rating: 3 Philadelphia, PA
Got the buffalo pizza, it was very tasty and I understand the nature of this style of pizza but I wish there was a tad more cheese. The sauce fortunately saved this pizza — it was flavorful, great texture and homemade! I’m excited to try other types of pies, as Franco’s has a good amount of positive reviews. Bonus — two complimentary garlic cheese knots to tide us over before we could get our pizza home. Awesome!!!
Chanthorn H.
Place rating: 5 Philadelphia, PA
I like pizza, but I’m not in Love with it. This pizza shop with make you LOVE pizza. This place is so good that I went twice in one week. Yup, it was that good!(not good for the waist, but so good in my mouth and belly) Now, as you can tell from some of my other reviews that I’m a HUGE meat person. This is one of the places where I can eat a plain cheese pizza and be completely satisfied. The cheese pizza is to die for. The cheese has that string when you bite into it! Now, you may think that«string» is weird, but to me, it means that they use very fresh cheese and it was melted perfectly. It’s also the type of pizza that when you watch someone eat it and see the«string,» you drool! As for the sauce, seasoned with love. Hahaha. They put the right amount on and it doesn’t weigh down the pizza making it all soft. If you are in the mood for meat, go for the Polpette Pizza. It’s topped with their meatballs, which to me, taste homemade. Yum! If you want simple, yet a little more than just plain, grab the Brooklyn. It’s a square pizza topped with Mozzerella cheese, basil, and tomato. If you do order this, make sure you give them time because it takes over half hour to make. Overall: Come grab a pie. You will not be dissappointed. I can’t wait to go back!
Thuy H.
Place rating: 5 Philadelphia, PA
They definately deserve 5 Stars! This is my absolute go to spot for pizza. I have gone back plenty of times already and each time, they just keep getting better and better. They are by far the best cheese pizza I’ve ever had in my life. And the brooklyn pizza is also AMAZING! Last night, husband and I were craving pizza and first place that came to mind was Franco’s. I called in the order(Polpette pizza which has meatballs, mozzerella, tomato, and cheese) while we were driving home from work and just went there to pick it up. While waiting for the final preps, we ordered a slice of cheese pizza and it was Heaven on a plate and in my mouth. Dough was nice and crispy, not burnt like other places I’ve been. The sauce and the cheese were also perfect. They put the right amount of sauce where it didn’t make the pizzza soaggy, and the cheese had that wonderful stringyness freshness to it. Once the pizza(was finished, we took the box into our car and opened it up to look at it. Oh boy, we were so excited that we took a meatball off and ate it. Again, I felt like I had an orgasm. Hahaha! Once we got home, we dug into the pie right away. Soo good. Just go here! You won’t be dissappointed.