Visited on a Thursday evening with a group of 4 for dinner, which it was moderately busy with a few open tables. Our waitress checked in promptly to discuss the menu for food and drinks and noted no changes to the regular menu. Even during the ordering process, the waitress never mentioned any changes to the regular menu, so we expected what was ordered. For dinner everyone had a burger and I decided on having the chicken sandwich, which from a previous visit was really good. All the food arrived cooked to order, but one of the burgers and the chicken sandwich were missing avocado. When I asked the waitress about the lack of avocado she noted they were out of avocado and walked away. I never look to have the restaurant comp anything we/I order, but it would have been helpful to know this in advance or to at least offer something post order. For drinks, we ordered a round of beers, which consisted of 2 local craft beers and 2 Coronas. While there was no issue with the drinks or the service of the drinks, the price tag was surprising. Most places serve Corona as a less expensive beer(under $ 5), but Craft has it at $ 6, which was the same price as a craft beer. From a cost perspective that does not make sense given most places would charge a premium for a craft beer since it usually costs more to purchase wholesale from the distributor. At the end of the meal everyone said the food was decent, but could have been better(given the lack of avocado), which I agree. However, what set the experience to be more negative was the demeanor of the wait staff from the start to when the check was basically tossed at the table. While I still tipped 20% on the check, I left disappointed thinking that the 20% should be for the cook staff more than the waitress. I may dine in the future at Craft, but in Manyunk there are more options to consider that rate higher in my book, especially when it comes to something like beer and burgers.
M M.
Place rating: 1 Philadelphia, PA
Very, very disappointing(and expensive) experience here during Manayunk Restaurant Week. The place has a great feel and atmosphere, and I would be more willing to give them the benefit of the doubt because of the rest. week timing had it not been pretty empty. We were waited on by two different waitresses, neither of whom were very friendly or seemingly aware of the other attempting to wait on us. Again– I would be willing to let that go, had we not waited over an hour to get even the first course. The food had clearly been heated in the microwave quickly before being brought out and was subpar. The entire experience lasted over two and a half hours waiting for the three courses, our check, and the cards to be returned to us. Waitresses were less than apologetic and not interested in trying to make up for the hour between sitting down and receiving any food at all. Eventually had to call the hostess over who was very sweet. Super unpleasant for a $ 50 experience, and not even discounted for the ridiculous wait and poor service. Would not recommend, and will not be returning.
Stephanie B.
Place rating: 5 Philadelphia, PA
This place has a really nice rustic yet urban feel. It seems like a good place to come on a date or with a group of friends. I came on a Tuesday evening so it was pretty empty but the tables looked cozy and candlelit. I have seen this place open the windows and have tables outside when it’s warm which is always inviting and enjoyable in the spring and summer! The beer list is nice and the food was creative and tasty. My boyfriend and I had the crab bites, the empanadas and the wings. Definitely tasty and filling. The bartender and staff was very friendly too!
Lizabeth L.
Place rating: 5 Willow Grove, PA
So my second time here and omg that was a big difference! Steak sammy was awesome !! Service was awesome as well! Bringing everyone next time!
Caitlin F.
Place rating: 1 Holden, MA
This used to be my favorite restaurant in Manayunk. After my experience I will never give them business again. Craft was brought up in conversation with my brother and he decided to get me a gift certificate for this restaurant for my birthday. He ordered it on 2⁄18 and kept asking me if I had received my surprise gift. Finally on 2⁄27 he called and told me that he was concerned because he ordered a gift certificate from Craft and could not understand why I had not received it considering I live in Manayunk. He was also concerned because they required him to email his credit card info, a photo of his driver’s license, my address, and his contact info. I was shocked because it is illegal to withhold credit card information and is in violation of PCIDSS requirement 4.2. I told him I would call because I live close. I called and left a message stating how I was disappointed in their poor customer service and concerned because of the email. I don’t understand how a restaurant can screw up a basic gift certificate. I called back a few hours later and the waitress advised me that I the manager said that I would receive my gift certificate on Monday 2⁄29. I never received anything and didn’t hear from the manager so on 3⁄2 I called and demanded to speak to the manager. The waitress said that he was not in and that she would have him call me when he returned… he never called me. On Thursday 3⁄3 I called and demanded to speak with the manager. They said that he had just stepped out and would be back in a few hours. I visited the restaurant a few hours later only to be told that the manager was not there and that he would call me later. I was so annoyed with the situation that I wrote up a statement stating that Craft was required to delete the email due to their violation and void any charges they may have made to my brother’s card. I made the waitress sign it and left. The next day I had to contact a local police officer to get his advice on this situation. I am appalled by their lack of customer service and inability to issue a simple gift certificate. ISSUES: 1. I was never able to get in touch with the manager. He never called me back. What do I have to do to speak to him!!! Deplorable customer service. 2. Craft violated PCIDSS requirement 4.2 by requiring a customer to email his credit card information in order to purchase a gift certificate. 3. I never received the gift certificate throughout the whole 2 weeks of this ordeal. When they told me they would have it to me on Monday it was a blatant lie because when I went to Craft on Thursday I was told that they never charged the card. This was my favorite restaurant and my brother was trying to do something nice and thoughtful by getting me a gift certificate for my birthday and this is what it resulted in… unbelievable.
Kelly C.
Place rating: 4 Philadelphia, PA
This is a great spot for happy hour. They have awesome specials. I know this is a beer place, but they have generous pours of wine. Their fried pickles for $ 4 were delicious. I liked the atmosphere. It was very relaxing and comfortable. Not too noisy. I would go here if you are looking for an affordable, relaxing place to grab a drink with a few friends.
Trish C.
Place rating: 2 Philadelphia, PA
Good beer list. Still looks and feels just like Sapphire. Service was awful. The waitress never asked if we wanted refills or how we were doing and when we asked for a refill she acted annoyed. Won’t be back.
Brianna B.
Place rating: 1 Philadelphia, PA
Tried to give this place a second chance since the service/environment/food went down hill, but still horrible service & environment. We were told it was happy hour & charged more than regular price listed on menu. We will not be returning. Save your time & money.
Kristen B.
Place rating: 4 Philadelphia, PA
I feel compelled to write a review to warn everyone — do NOT get ripped off by ordering a «large format» beer. These are your normal 22ish ounce bottles you could buy at a beer store for ~$ 5-$ 15, depending on the beer. My boyfriend ordered one that is $ 6 in a store, which cost him $ 26. Keep in mind, 22 ounces is less than 2 beers– so more than $ 13 per beer?! The beer I ordered was $ 36(!!!). No matter the quality of the beer, that is an absurd price. Of course we didn’t know this until we got the check, or we would have never ordered it in the first place. Aside from the large format prices, however, I love Craft! They have a great selection of beers on tap, and some of the best bar food in Manayunk. They also have a great happy hour!
Steve Q.
Place rating: 3 Drexel Hill, PA
Surprised they were open Christmas Day but popped in with my son. Had some appetizers and some local brews. The appetizers left a lot to be desired but the beer was decent. Wait staff was friendly and timely.
Nisha G.
Place rating: 5 Philadelphia, PA
Came here 1030ish in hopes that we would be able to get something to eat. This place is one of the only places that serve food late(until 12 to be exact). The food is very crafty, way better than your classic bar food. The bartender knows his shit and they pour some very rare and interesting brews.
Annie L.
Place rating: 4 Bryn Mawr, PA
Some great happy hour specials. Food was pretty good and service was great. The beer pour is phenomenal. Will definitely go again.
Robert P.
Place rating: 1 Phoenix, AZ
Wish I could give this place 0 stars. Was here for roughly an hour and was charged $ 155 for 2 burgers and a couple drinks. When I asked that there must be some kind of mistake, the bartender was very rude. After arguing, they did lower the cost, which wasn’t enough, but I was over the situation already. Then they attempted to charge my card twice, fortunately my CC company caught it. Beware! Make sure not to open a bar tab at the very least and pay cash!!!
Valerie F.
Place rating: 4 Philadelphia, PA
My boyfriend and I were big fans of Sapphire so when we were very interested to try Craft. We have only been there for drinks thus far so I can only review on that and the ambience. I thought the beer selection was great, a lot of good and different craft beer choices. They also had some great happy hour and nightly specials for each weeknight. They had a lot of space outside for outdoor dining and Drinking and the tables inside were perfectly situated in front of the windows. Can’t wait to come back here to eat!
Ken V.
Place rating: 5 Schwenksville, PA
Really, really pleased. We stopped here on a whim needing a late night dinner after a concert. Sat outside on a beautiful Saturday night. Jessie was our server and was awesome. Great personality and knew the menu well. We picked the calamari and fried pickle appetizers, then followed her recommendations on the BBQ Cheddar Burger and the Frenchie(fried mushroom sandwich). The food was great and Jessie was both fun and attentive. Great find and we’ll be back.
Chelsea A.
Place rating: 4 Northern Liberties, Philadelphia, PA
This place is always a good stop. The owners and workers are always pleasant. Drinks are the usual drinks you expect anywhere in Manayunk. As for the food I can suggest the burger, fried Brie, and hummus. They have specials everyday, so check it out and give them a try.
Kayla A.
Place rating: 5 Philadelphia, PA
I live in the area and realized that Craft Manayunk recently replaced Sapphire. We came in this past Saturday with a group of 6 and were able to sit outside. Didn’t think the chairs were the most comfortable but most outdoor seats aren’t. We had great service, our drink orders came out quickly. I was happy to learn that they have multiple ciders available, not all on draft but thats okay. For someone who does not drink beer, that made me really happy. We ordered two appetizers, the fried pickles(sooo good!) and the calamari(also very good). Last night(Monday) my boyfriend and I returned for dinner and drinks. The place was completely empty but the staff was very quick to greet us, told us we could sit anywhere we like, and brought us over menus. We ordered our drinks and had them within minutes. We ordered the hummus and mussels for appetizers and both were delicious. Our server was very on top of the table, making sure we were good on drinks and cleared our plates when we were done. We both ordered the Monday special, which is the pub burger for $ 5. Both were cooked properly and delicious, love the fries that came with the burgers. All in all, we will definitely be returning to Craft, and can’t wait to bring more of our friends out to try it.
Sol M.
Place rating: 1 Highland Park, NJ
This is one of the worst dining experiences my boyfriend and I have ever had. Let me start by saying that we went to Craft during the Manayunk StrEAT Fair so it was understandably busy. We were eventually told that most of the staff working that day were not actual employees but family members filling in. We arrived at about 1:30 pm and were told the wait would be about 20 minutes and we could wait at the bar. After several drinks(and having to find the host several times to remind her we were waiting) we were finally seated at 3:15. We were not greeted, brought waters, or asked for our order. At 3:45 after complaining several times we finally put in our drink and food orders. We did not receive our drinks or food until 5 pm. My boyfriend’s food order was wrong. After having to go inside and complain TWO more times and ask for silverware and napkins(we also were never brought water) one of the servers snapped at me. By the time we got our food the festival was over. We were charged for every single thing we ordered. I would like to add that I am not one to complain at restaurants. If the order is wrong or if I do not like something I never send it back. However, we spent HOURS waiting here. Our server told us that he did not usually work there and that there were only two servers working and the computers were down. I understand that it was a particularly busy day but this was not the first StrEAT Fair for this restaurant. They should have been MUCH better prepared. Oh, the food was fine. I got the Surf n Turf Burger. Not worth the wait. Skip out on this place.
Giuliano P.
Place rating: 5 Glenside, PA
This place is my new favorite spot in Manayunk. Used to be called sapphire which was one rough place to say the least. The food is awesome! Try the fried Brie and the calamari. So good. I’m a sucker for meat so the surf and turf burger is money and the filet is on point. I’m not a huge beer drinker but when I was talking to the manager he told they me they had over 50 beers. Beer drinker galore. Overall place is awesome apparently they have huge plans for the patio outback. I can’t wait