Knights Inn and Suites

This place is an absolute dump I urge you people to stay away from this place because it’s a mold hell hole with the staff to match it. Seiously, the AC leaked all over my bags. I wish I could not give a star or a negative star for this place.

Stayed here while visiting my aunt and was worried because of reviews. Don’t worry. Rooms were clean, prices were cheap and the staff is awesome! They even let us do a late night swim as long as we kept it down. Not sure what the others were expecting, but we were very pleased.

Probably won’t ever stay here again. They advertised «Hot Breakfast.» I booked for 16 days on a business trip. They advertised a rate online which I took partly because the advertise a hot breakfast – NOT a Continental breakfast. I get here, they debited the entire amount for the 16 days and then proceeded to tell me that because I booked for 16 days, that I did not deserve the Hot Breakfast. They obviously cut services here and really is not a good place to go. Asked «Pat“about the «hot» breakfast they advertise on a big banner on the building but somehow I don’t deserve a «hot» breakfast because I booked the long-​term room? Makes no sense. Stay away from here.
Added:Although there was a bait an switch feel on this stay, I’ll give the manager credit for addressing my concerns professionally and ultimately fixing done room problems so credit to the:-)

If I were to describe my experience with this hotel in one word it would be repolsive. I have stayed in many Whyndam hotels and this, by far has been the worst one. My room was horrible; the ceiling had what appeared to be mildew, the AC made a horrible ticking noise and made the room feel damp instead of cool, within seconds of taking a shower, the water had reached my ankles, the ironing board was filthy, the iron did not work, and the phone was disconnected. When we asked to change rooms the, Pat, the Manager (if I could call her that) said they were booked and we’d have to pay for an upgrade. She was very rude and got very irate when we asked to cancel our reservation. She said she had to charge us a cleaning fee since we used the shower. After arguing for a few minutes she said we could leave without being charged. I asked for a confirmation but she just walked away and told us to leave or she would call the police. I checked my cc statement and low and behold, she charged my card for the full stay. I dont know but im pretty sure this is stealing. Im in talks with whyndam directly but they dont seem to care to do anything about it. My advice: stay away; there is cheaper and better hotels out there.