Community Impact Newspaper

I have been receiving Community Impact for years, and would VERY VERY VERY much like to stop getting this waste of paper in the mail all the time. I do not read Community Impact, I have never read it, I do not want it cluttering my mailbox, I do not want to have to waste my time throwing it away, annoyed at it being in my mailbox in the first place. I cannot find the unsubscribe section on their website, and it’s a true inconvenience to me, not to mention a literal waste of energy and paper.

We look forward to receiving our copy each month. There are always restaurant coupons and articles on different happenings in our area. This is a nice monthly paper and it’s free too.

I am writing this for anyone considering advertising in this paper. Your ad is ONLY as good as the REP who services your account. In my case, I had to have the general manager get involved because my rep would return my texts 4 to 7 days after I texted her. (Even after GM involvement, service did not improve one iota!) (And P. S. to management, not having a rep who genuinely had my best interest was not good business practice either; should have given me a new rep!) I am a small business and $ 1,500 for 3 months of advertising is a big deal. Even if I never advertised with them again, I could have told my clients what a great company they are or that I had a great experience working with them. However, my rep was in NO HURRY to get back to me. It was documented and respectfully reported to management, yet nothing changed. It’s $ 500 a month for the smallest possible ad, and yet, I am not worth their time. Do not expect your ad to look amazing if your rep could not care less about you, either. It will be the most generic ad and your ten year old could do a better job. You will NOT have any communication with said designer. Your rep, who basically ignores you, is the ONLY liasion between you and the designer. So, you tell the rep what you want, and she allegedly tells the designer. When you text your rep the same day the first ad comes out and you express your dissatisfaction, she returns your text (yes, text, when most people have expectation of texts returned that same day) — no lie — responds to your concerns — SEVEN days later. She will continue to put you off and delay all communication to the designer until 4 days before the next ad is due for reprint. So altho you have given 30 days notice for major changes needed, now you will go to the wire, being inconvenienced, literally an hour before cut off, to ge the ad to what you consider tolerable. Its not great, not what you envisioned, and it took an act of Congress, but its tolerable. They have the absolute worst customer service on the planet for what you pay. YOUR rate of return is not even close to what you pay. They tell you it takes consistency, so you will place more ads. I get more business on Facebook and general word of mouth, than wasting money with this publication. The level of service is non existent. … so if you want to throw thousands down the drain and be ignored, be warned. I am so hugely disappointed with the service and results… can not recommend. For 3 months of advertising with CI, $ 1,500… I got 4 clients.

From the standpoint of a local, community newspaper, it seems very solid to me. They have different editions depending on where in the Greater Austin area you are (Central Austin, South Austin, Cedar Park, San Marcos, etc.) They have plenty of information on new and upcoming businesses, sports, pertinent news, op-​ed columns. etc. And I’m pretty sure it’s totally free. So I really am not complaining at all!

Do you ever wonder what that big ass tabloid sized publication is that magically appears in your mailbox every month? It’s called Community Impact.
Contrary to what they promote, I do not believe this to be a news publication… It is a FREE monthly rag that clutters up my mail box, disguised as a news publication designed to shamelessly carry out the interests of the advertisers.
If you want to read cleverly disguised advertorials peppered with editorialized content of the publisher’s personal religious and political bias, instead of real news, read Community Impact.
It reminds me of one of those free real estate or home publications that has articles about the advertisers. I looked at the publisher’s LinkedIn page and his last 3 jobs were selling advertising not reporting the news.
The boast a circulation of over 400,000 people in central Texas — but they GIVE IT AWAY. I send it straight to the recycle bin. What a waste of paper and time.
They may be making money on advertisers, but they are not making an impact on the community, IMHO. They really should call it Advertising Impact.

Very good local info. Helps you see local Goverment in action (Wasting Money). 5 Stars because it helped me avoid the Newly installed Red Light Cameras. You can always find some coupons for Restaurants.

I’d give it 3 stars if it were actually a newspaper. It does have some reports of proposed plans in the areas of P-​ville, Round Rock and Cedar Park, but I wouldn’t call it ground breaking reporting. It is more editorially (opinion) oriented. No thanks, We all know what they say about opinions.
It really feels like a giant advertising tabloid which some might find useful, but I don’t and I wish they would save a tree and and stop cluttering my mail box with it.

I love this paper its quick and to the point, What I really enjoy is all the new and its title says IMPACT News
I also like that it tells me to keep track when the new thrift store will open in Nov on south congress,
And it does not have all the crap you get with other papers all the coupons are in the back of the paper not a separate sheet you will forget what happen to it.
So when you get this paper in the Mail read it .its really fascinating with all it impact news ha ha give a shot.

Ever wonder what the creepy «We know where you live» billboard on Sixth and I-​35 is for? (Don’t bother going to the web site, it’s horribly difficult to navigate and the ‘web stories’ are just regurgitated press releases)
It’s an advertisement for Community Impact Newspaper — a publication that claims to be local despite not having offices in any of the markets they cover except for Pflugerville and Houston. The reporters do a great job despite the publication being nothing more than a vessel for advertising. Don’t you think its odd that only companies that advertise are featured in the business profiles? What they call ‘non-​biased reporting’ should be considered ‘head-​in-​the-​sand reporting’ because they refuse to acknowledge hard news in favor cheery stories about the economy that will encourage people to advertise. The gentleman who said this is everything the statesman is not is correct, because the Statesman is an actual newspaper and Community Impact clearly is not a newspaper. Move over Valupak — there’s a new piece of junk mail in town.
Local? Hardly. Useful? Not really. Everyone Gets it? Unfortunately.

[ROUND ROCK/​PFLUGERVILLE Edition] Everything the Statesman is NOT. Relevant, useful, local information about property values, political candidates, local businesses and city expansion in the north Austin suburbs, delivered to my home. I’d actually pay for this but as with most newspapers their real revenues come in as a result of advertising so it is free to the readers. Support your local businesses because I really like this paper.
An online edition too in case you don’t live in one of the Austin area communities they cover or want to check out an area where you might be living.