Ace Auto Body and Service Center

Had the best experience ever! My car was done faster than I expected and the work was beautiful! I recommend this place to everyone I know and to anyone I hear needs work done to their vehicle. The staff is very friendly and more than willing to work with you. With awesome customer service and competitive pricing I say this is the best place to go!

My vehicle was here over a month and the repairs were not completed properly. I took the car back 2 days later and made a list of the problems that needed to be corrected, they assured me the car would be ready that evening & the problems would be fixed. I picked my car up 2 days later (not the time frame initially promised) and found the same issues still noticeably unfixed. Do NOT take your car here and expect anything other than the run around and lies. Robert was nice and full of conversation during the time my vehicle was there, but once I made it known I was unhappy he suddenly became rude and impatient.

Do not expect quality service!!! They also have poor customer service!!!
I was referred to Ace Auto Repair, on February 16, 2015. The BodyShop manager gave me a written estimate and I told the guy I could not afford the estimated cost because I was not using insurance to help pay. The manager asked the price I could afford and we agreed on the car repairs and the price. He also replied that «here at Ace Body Shop, in Petersburg, Va., we work with customers and our quality service will bring customers back for future work».
Now, after five months of the car appointments to repair the car to pre wreck condition, as agreed, the Body Shop manager will not do anymore work. I’m very disappointed and frustrated due to paying the agreed price but not receiving the repair work. I still have get the headlight and door fixed plus get the paint blended.
Beware!!!