All American Air & Solar Systems

Great service!
My furnace had been working on and off erratically for a few days, mostly off.
i called a few places but could not get anyone out for awhile, finally I called Mark at All American who had been recommended to me, he said he was booked up but would make it out in the evening after his other appointments.
Of course when he came out the furnace was working fine so was hard to diagnose, but he did some repairs that were obvious and said to let him know if that solved it.
Unfortunately it didnt work, this happened a couple more times and every time the heater would be working when he got there, he finally figured out that there was a problem with my electrical system in my house that was causing the furnace problems!
which I dont know if other repair places would have thought of.
He came out repeatedly after hours, didnt charge me for parts that he replaced that he didnt think were the cause, and was very professional and seemed to really want to help people out.
Highly recommended!

I received a call from a tenant in Rohnert Park whose heater was not working correctly. Being that it is so cold, I feared it would be a few days before I could get someone out there and I didn’t want them to wait through the weekend.
I called All American Air and Solar and told the problem. I asked when was the soonest they could get out there and he told me he would get someone out there within a couple of hours. One of the owners showed up, as promised, explained the problem to me, repaired it and told me if there was any other problems it was under contract now. These guys were fabulous and I’d recommend them in a heartbeat.
On top of all of this, it didn’t break the bank.

The owner came out to our house today (15 min after I called !) as I had just experienced a scare. The Fire Dept had just been here as we thought we had an electrical fire. The FD determined that it was the HVAC system I called All American as they had installed our TRANE 8 yrs ago for us. The owner came out and didnt charge us for his time and spent a great deal of time and care looking into the cause of the burning smell. Once he determined that is was likely the capacitor– he called one of his technicians to bring over the part one he was available and to confirm that the motor was completely operational.
Long story shorter– while we thought we would likely have a cold few days ahead waiting for the part to come in (w Xmas this week) — they had the part and it was installed w/​in hrs of the original call. The technician was also very thorough and even ran a camera up the flue to see if there were any blockages. The could have easily charged us for a new motor instead as it originally appeared that was the problem and the cause of the burning smell. The motor was getting really hot and working over time as the capacitor was faling. We are so thankful to have a warm house on this cold eve. I also really appreciate them explaining the the problem to me in layman’s terms.