Scott came out quickly on a Saturday late morning from another call. Although it appeared to be a fan motor, he checked the capacitor and fixed the problem quicker and saved me a couple of hundred $$$ in parts by just changing the capacitor. He checked the charge and even washed the condenser down with the hose before leaving. They were friendly, helpful, and very professional. I have saved the card and will be calling them again, if I need service in the future.