Sonoran Vein and Endovascular

A little history about my position before meeting Dr D’Souza. The last 2 + years life has been hell for me. My health and Medical issues took over my life. Unless you live it or watch it you will never never understand. Going to Dr’s after Dr’s. Specialist that put me in more debt running tests and only to tell me there’s nothing wrong. I was told I was just fat and to excersize and lose weight. But I forced myself to get through work everyday. I would clock out and my legs would say we’re done and I couldn’t make it to my truck so I sat at work for a hour or two. I’d get in the truck and I didn’t want to drive because my legs had no strength in them to use the gas and brake pedal. There were days I would get home at 4:15 and sit in the car until my husband would get home at 6 pm to help me out of the car and up the stairs. There’s been many days my family had to walk up the stairs behind me as I used the railing to pull myself up the stairs and cried. There where days I’d have to sit on the stairs and go stair to stair on my butt because I couldn’t walk down the stairs. I wasn’t able to cook or bake. Hell even showering was painful. I literally lived like those episodes of my 400 pound life. I would come home go upstairs and go right to bed. I would be in bed while listening to my family living life downstairs. I would eat dinner in my bed. I could NOT walk. I would literally live in my bed. I used to go to my primary Dr’s and tell him if I ever die of a overdose know it wasn’t suicide. I would take pain pills just to sleep 3 to 4 hours at night. The pain was uncontrollable. Now I may only take 2 IB Profen PM’s a night if need be. My husband used to rub my feet every night and I’d cry because it hurt but it would help. I’d rarely call out of work even though the pain was out of control. Only time I’d call out was when I couldn’t walk. I was in such a depression and was looking into funeral stuff because I swore I was dying. The day I opened up to a co worker and that was the day my life changed forever. I met Davis who did my ultrasound. What a amazing guy !!! Listened to me cry like a baby and even doing the ultrasound was horrifically painful. He asked me if I needed to take a break, I told him let’s just get this overwith. All I wanted was answers. The next week I met Randy. He also is amazing. They both listened, gave you piece of mind that you’re not crazy like you felt by previous Dr’s. Then Dr D’Souza walked in the room, that’s the day my life was going to change for good. That day I walked out of the office I was on cloud 9. To finally hear that there’s a reason I’m feeling this way and there’s a solution was a emotional time for me. So in a week I start my proceedures. The first one wasn’t bad. The second one was tougher but nothing compared to the pain i was living with every day. The last two were cake walks. And then onto leg #2. After the very first surgery I could feel the difference already. I didn’t miss one day of work for my surgerys. Dr D’Souza puts on music and sings lol. I enjoyed listening to him sing it lightens up the mood and anxiety. Yesterday when he came in I told him I was requesting Christmas music. Lol sure as heck he fulfilled my request. Nothing like having a Dr working to make you better and listening to him sing Frosty the Snowman. I have been able to bake and cook again. So now I bake for them. I am able to be down stairs with my family and starting to be able to start living life again. I had talked to my assistant manager before my first meeting with Dr D’Souza and told him I may need to step down. I love my Department and my associates, but honestly did not know how I was going to be able to stay working. But thanks to Dr D’Souza and his staff for giving me my life back. I had just about given up after years of being told it was in my head, I didn’t know what to do. It was a blessing to find Dr D’Souza and I will be forever greatful. They aren’t just a Dr’s office but the whole staff is now part of my family. I cry just talking about this. They explain before you even go into surgery the healing process depends on your body. I still have pain and days it sucks but that’s because it didn’t happen overnight and it wont be fixed overnight, I am on my feet all day at work and doing stairs, so my body lets me feel that. But once I’m 100% healed my life is going to be amazing. I take it one day at a time. You can’t damage your body for years, in my case this issue has been going on for about 11 years without me knowing, then expect it to be overnight. I highly recommend Dr D’Souza. To date I have had 13 surgeries, I have no regrets and can’t wait to be 100% healed. They can’t make my body heal any quicker than I can. Its all up to my body now to do the rest, If you follow the rules they give you it will happen. I have NEVER EVER had billing issues with them. And when they say they will do something, They will !!! Their Staffing is AMAZING !!!

Most dishonest practice. I have my own individual health plan so everything pretty much is out of pocket. I called and asked for cash payment prices and I confirmed with their billing to make sure I was quoted all the right prices. I then called back and made my appointment as a cash patient for the $ 225 ultra sound quoted price. The day of my appointment I asked the receptionist if I paid cash now. She said I would be sent out a bill. I had my ultra sound done and scheduled my next appointment with the Dr. in which I would use my insurance card since my insurance did cover that. The next day I called their billing again to make sure they had posted the price I was quoted. But they didn’t and instead the office sent it to my insurance. I asked billing to stop it and I would contact the office so they could fix it. After leaving a message with receptionist I was told she would figure what happened. They left me a message on my phone saying that they did all three ultra sounds and that it was sent to my insurance and it would be $ 775. The $ 225 was for just a general ultra sound and I had three done. I was booked for the wrong ultra sound. They refused to adjust my ultra sound price and continued to bill me for$ 775, the wrong price. After all they fixed my bill to $ 225 and said it was their mistake and that the girl that booked my appointment was let go. Finally it was fixed, but not really because now that ultra sound was expired and now they wanted me to do another ultra sound. After dealing with the rudest Office Manager, Linda, I was told they could do nothing and they were already helping me by charging me the $ 225. I then wrote a letter to Dr. D’Souza and explaining my case. I went to the office and handed him the letter and he quickly read it in front of me and said he would discuss it with his staff. He never called me or corresponded with me. This is a poorly and dishonest run business. I paid the $ 225 bill after they sent me to collections for way more. This was a huge stress in my life and I felt cheated by Dr. D’Souza and his staff. I can see now that I am not the only person that this office has disappointed. Just read some other reviews for Sonoran Vein and Endovascular. I just wish they had read them before I went to this office.

During my pregnancies with my two children I developed varicose veins. My OB doctor recommended to see Dr. D’Souza. I was treated last July for one of the effected veins and in January of 2014 I became pregnant with my third child. Although I am on my feet much less than I was during my first two pregnancies, I noticed my leg/​veins have gotten increasingly worse than ever before. Specifically in the area I was treated, my leg is more swollen, tender and the veins are much more visible that they were previously. I do not recommend Dr. D’Souza or his procedures to correct varicose veins.
His office staff, specifically Diane, is very unprofessional and does not conduct business with respect, honesty, or care one would expect to receive from a medical practice.