Bath & Body Works

Well I have to say that this store doesn’t impress me a bit. It’s not the store. It’s actually the new manager, Sarah. I had to return stuff (w/​receipts) and she made me feel like I wasn’t allowed too. Questioning me why? Many different ways n times. Even though if you look at the bottom of the receipt. It says that BBW guarantees 100%, as well as the fact that I would have gone to the Arrowhead Mall store, but they were closed due to their location moving. The manager at that location told me to come in and she would assist me but I forgot they were closed. So I ended up having to go to the Lake Pleasant location. Nina, the associate who was doing my returns was nice and courteous. I won’t be shopping at this location again due to the rudeness of the manager. She apparently came from the deer valley location.

As Dirty Harry might ask, «How much are you willing to pay to smell good, huh Punk?» If your answer involves the Dollar Store, you can move along, nothing to see here folks.
However, if you enjoy changing out the scents in your sinks at the change of each season as the Princess and I do, this is the review for you.
Bath and Body Works is a great little category killer retailer that specializes in scents (soaps, lotions, candles, misc). As most category killers go, this one also plays the high/​pricing game with the best of them. If you plan on going in without coupons, please do the staff a favor and bring your own smelling salts so they can revive you follow the inevitable sticker shock.
Most of the items are in the $ 10 – 12 range but if you play the game right, as we did last time, you can get the price down to about $ 5 per item by buying around $ 30 worth of products-​if you have the coupons and follow their sales. The product is quality, it doesn’t dry your skin out and I do enjoy the smell.
The one area that really bugs me about BBW is they have yet to figure out how to send me an email coupon that I can simply show on my Smartphone. They insist you print the coupon and bring it in to receive the discount. So much for sustainability. Figure it out guys, everyone else has.
The staff is always eager to help, sometimes a little too much but I’d rather have that than be ignored. Overall, I always enjoy our quarterly trips even if it’s for product that just goes down the drain.