CollisionMax SuperCenter

Super crapy work! 3 try’s and still not wright! This place is the McDonald’s of autobody! Do not use!

I was very unpleased with the over all service. I never wished to experience this or to write this. I was missing parts of my car that was VERY important such as the door panel cover was falling off, the intake cover was missing, all of the clamps of the firewall were missing, there were missing screws on the bumper, and I’m weary of any issues that may arise. I’d like to feel safe in my OWN car. Besides these facts, the customer service was completely unacceptable. I felt like no one cared enough to help me. No one called me about my parts coming in, I had to call when Collison Max said they were. OR to notify me when my vehicle was ‘READY.’ They didn’t even offer anything for the inconvenience. I expected much more out of the body shop and Geico. I live about 20 minutes away from Collison Max with a hectic schedule, and I had to make 3 going to be 4 trips there now, YET Nothing for the inconvenience such as a gift card for my gas, or whatever would have been GREAT. But unfortunately, I have to take my car somewhere else to MAKE SURE IT’S IN PROPER RUNNING CONDITION. WHICH I HAVE TO PUT MORE MONEY OUT TO HAVE SOMEONE TO LOOK AT. I would NEVER ever recommend either of these services to anyone.

Someone backed into my car but was nice enough to leave their info so we went through their insurance. Geico recommended them and I was very happy I went there! I had damage on the front and back driver’s side door. I took my car in on a Monday and they told me it would be ready by Friday but to my surprise it was ready by Wednesday! I was happy to have my car back early and my rental was nice.
My car was beautifully detailed and no signs of the damage to be found.
Very professional and daily phone call/​text updates about the status of my car. I would go back if needed!

I have never had experience with a body shop since I have never been in an accident of any kind. I guess every dog has its day and eventually it was my turn to take the car in for some bodywork since the bumper got jacked in a parking lot.
I was referred to CollisionMax through my insurance provider (Geico) since they have an on site claims adjuster. I had an appointment and from the minute I got there, to the time I left I felt taken care of, appreciated and the customer service from both the Geico adjuster (Keith) and the CollisionMax team was excellent.
They gave me an estimate, lead time and set me up with a rental while I was there since they also have an in house Enterprise office. I did not have rental coverage on our insurance and CollisionMax informed me of their rental assistance program and I was able to have a fully covered rental (up to $ 30 a day) while the repairs were done. It was so helpful cause after a $ 500 deductible, the last thing you want to do is fork out more cash.
The car was done sooner than promised, I was followed up with multiple times and overall I couldn’t have been more pleased with the service and work done on the car. The fact that the work is guaranteed is also a plus.
Despite the inconvenience of having to leave the car for repairs, the whole experience from start to finish was the most painless process as possible. If this is how their service always is I would not hesitate to bring it back here if services were required.

I’ll be the first to admit it; I don’t know jack about body work. But I do know a bit about customer service and I can definitely say that CollisionMax represents in that department.
I had to get an estimate for my car. The insurance company set me up with an appointment at CollisionMax. Afterwards, the body shop called me to confirm and make sure I knew where I was going, etc. I arrived a few minutes late but they didn’t seem to mind — although it seemed very busy at the time. It didn’t take long for them to get started on my car and the person who did my estimate was very nice. After about 20 – 25 minutes I was done with an estimate in my hand. They invited me to have my work done there, but said there was absolutely no pressure to do so.
Very Nice! Definitely felt appreciated!