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Specialties
We stand apart from the ‘Geeks’ and impersonal computer stores though our old-fashioned personalized service, certified experience, and broad expertise.
Rochester’s Personal Technology Expert makes House Calls!
* Computer Repair & Service for MAC & PC: Computer Setup; Computer Troubleshooting; Virus, Spyware and Malware Removal; Fix Windows Errors & «Blue Screen of Death»; Performance Tune Up; Computer Upgrades; Hard Drive Recovery & Replacement; Upgrade Windows or MacOS; Transition from Windows to Mac.
* iPhone Repair: Cracked & Broken iPhone Screen Repair, iPhone Battery Replacement, Charing Issues & More.
* iPad Repair: Cracked & Broken iPad Screen Repair, Setup, Troubleshooting, Tutorials & More.
* File Transfer, Backup & Data Recovery: We can help you back up BEFORE disaster strikes, or help with File Recovery after the fact. Did you purchase a new computer? We can transfer your files! We can also recover Data from failed or failing hard drives!
* Personalized In-Home Computer & Technology LESSONS! Topics include: Computer Software (MAC & PC), Internet Banking, Mastering Facebook & Social Media, iPhone® & iPad® & More
* TV, Stereo & Electronics: What to Buy, How to Use It; Installation & Setup; Home Theater Picture & Sound Optimization; TV Wall-Mount Installation; Consolidate Multiple Remotes Into a Single Intuitive Remote Control
* Managed Services for Business: 24÷7÷365 Help Desk, Proactive Computer & Network Monitoring, Managed IT Services; On-Site Service.
History
Established in 2007.
Tech Superhero delivers computer and technology services to home and business clients seeking an ally in the digital age. From computer and electronics repair to personalized consultations, lessons and home theater installation, our unique blend of old-fashioned personalized service and cutting-edge technology expertise sets us apart from the geeks and impersonal computer stores.
Our success is largely attributed to personal referrals from Baby Boomers and Millennials alike, who appreciate Tech Superhero’s high standards, personable service, and jargon-free approach to customer service.
We Make House Calls! Serving Homes & Businesses in Monroe Country including:
Brighton, NY
East Rochester, NY
Fairport, NY
Henrietta, NY
Irondequoit, NY
Penfield, NY
Perinton, NY
Pittsford, NY
Victor, NY
Webster, NY
With our Internet-Based Remote Support technology, no customer is out of reach, as long as you have an Internet connection!
Meet the Business Owner
Eric S.
Business Owner
Eric has a passion for technology and enjoys sharing his knowledge in a way that’s accessible and easy to understand. Eric started Tech Superhero to provide a refreshing alternative to the geeks and impersonal computer repair stores.
Eric began his Technology career over 17 years ago, setting up Mac & PC computers for faculty at Cornell University. Since then, Eric has worked for companies such as Staples, PAETEC (now Windstream), and Paychex. Eric is a longtime Mac enthusiast with over 20 years of extensive hands-on Mac and Windows experience. He got his first Mac in the mid-1990s and is equally comfortable with all iterations of Mac OS and Windows.
In addition to his extensive experience, Eric also holds the following certifications:
* CompTIA A+ ce
* Dell Technician
* Microsoft Windows 7
* Microsoft Partner