Lourdes Cano, D.M.D

I blame myself for not looking at my daughter’s dental insurance coverage. I was ripped off for about $ 500. She has MCNA dental insurance through Florida Healthy Kids and they cover fillings with a pre-​authorization. The office staff told me the insurance didn’t cover these fillings and they were giving me a deal. I paid it because my daughter needed the fillings. I called MCNA and they said a claim was never filed for fillings. This is not the only dental office that rips off patients this way. I just went up the street and was charged $ 25 for a fluoride treatment that my insurance covers. I now carry my plan info with codes and co-​pays to protect myself from being over charged. Dental offices are giving estimates without verifying what your actual insurance coverage is. They are showing their charges and what they think your insurance will pay without actually verifying the information. Make sure you know what your insurance covers and what it doesn’t.

This is the WORST place ever. DO NOT come here if you need serious dental work done, or even minor. They seem nice at face value but once you get in, it’s awful. You wait forever (which is not even half of it) then someone sees you and takes xrays and then they leave you sitting there for over an hour while the dentist works on other people. The doctor did not explain anything to me, then they tried to get me to sign some root canal paper and I had NO clue what was going on. I had two people from the front desk, one was an older Spanish woman who is always at the front desk and the other was a younger pregnant girl, both of which were extremely RUDE, try to get me to agree to this procedure that a doctor had not talked to me about. They explained that I needed a referral for this root canal but that they could also do it there with a discount because all of the sudden my insurance didn’t cover it? Definitely some sketchy people. I immediately went to another office and a patient warned me to never go back there. This place needs to be shut down.

After being tossed around from dentist to dentist, I used the app zoc doc and found Cano health. I hadn’t been to the dentist in years, and was ashamed because I knew I needed a lot of work done .
The staff were so sweet, from check in to the assistants to my Dr. They didn’t make me feel guilty. Dr Hernandez and Stephanie are awesome, and made me so relaxed during my surgery. Everyone just is awesome and reassured me about my teeth, and getting deep cleaning. Had a procedure done that I couldn’t afford, and they explained care credit and helped me apply for it, that meant a lot.
My smile is my most prized possession, and I thank these DR for helping me fix it and keep it.

ZERO STARS!!! The orthodontist damaged my teeth and then would not accept responsibility. She even tried to forge medical documents to make herself look right. I would NEVER recommend anyone to this office. Terrible wait times, inadequate staff, and no regard for customers satisfaction. They even have the nerve to be filming some sort of reality tv show program! Worst dental experience to date! I will be filing a formal complaint with the department of health against these quacks.

First time 8 come in here and so far everyone is very nice. I will definitely will come back again.

Call to make an appt. 1^st time customer. Never got a response after leaving voicemail! Wow. Wonder how this place make it in the future. After looking at the beautiful pictures online, I’ve decided to give it a try. The place looks great but the service is exceptionally POOR. It’s funny how they leave that sign up front. Greatest compliment is the referrals of friends and family. Don’t count on that Cano Medical Center.

Went there yearsssss ago because it was close to my house and in a rushed situation due to pain! They are extremely nice but I also recall having «insurance issues» and being sent home with a bleeding tooth that hurt for days! I never went back because although they seemed like lovely people the service itself is what matters and I didn’t have a good experience with the procedure itself. Heck I hurt more over that pulled tooth than I did over my two root cabals that I didn’t even take any pain killers for after that oral surgery. That alone says it all!

i hope someday Unilocal can rating with — stars, I dont want to give them a star. They are the worst. I have been a customer at Cano for many years now. things seemed to always workout and it was convenient because they have dentist, gynecologist, eyecare etc. I had two root canals done here and payed $ 2,500 USD for each. I always felt like one of the root canals was not done correclty and I had to go back more than 6 times to tell them, they would only say that I have stress and thats why the root canal is not healing. then other million excuses were told, they sent me to a root canal specialist so that they can take a look at my root canals because according to them, they dont have the equipment to treat root canals. I called the root canal specialist and their consultation fee is $ 116 and if there is treatment needed is $ 800. I called Jose Cano and asked if they would cover that expense and he clearly said no. so basically they are not responsible for anything they do. it doesn’t feel right? you are on your own! I cancelled my membership today! these people are not doing things right and its not like you pay cheap either!

I have been a customer at Cano for many years now. things seemed to always workout and it was convenient because they have dentist, gynecologist, eyecare etc. I had two root canals done here and payed $ 2,500 USD for each. I always felt like one of the root canals was not done correclty and I had to go back more than 6 times to tell them, they would only say that I have stress and thats why the root canal is not healing. then other million excuses were told, they sent me to a root canal specialist so that they can take a look at my root canals because according to them, they dont have the equipment to treat root canals. I called the root canal specialist and their consultation fee is $ 116 and if there is treatment needed is $ 800. I called Jose Cano and asked if they would cover that expense and he clearly said no. so basically they are not responsible for anything they do. it doesn’t feel right? you are on your own! I cancelled my membership today! these people are not doing things right and its not like you pay cheap either!

I’m in the same boat as Alejandra (the comment before) this people scam the insurance. They are thieves. The guy Dr Cano’s husband is a horrible person, deceiver, manipulative, sarcastic (after he clean up all your benefits for the year in two or three service) Is not a coincidence that this despicable place still exist thanks to the poor people in medicare or medicaid. FRAUD!

I wish I could give this place negative stars. I cannot settle for zero stars either. The people and the doctor working here are so mischievous thieves, liars, and just plain hypocrites.
At first I thought that it was a nice place, they treated me all nice, but then I notice the charges that seem kind of weird. I immediately contacted my insurance and told me that procedure was covered and that I need to file a claim. Whn I went back to the Cano Dental office and let them know, they then tried to cover their asses by telling me that they no longer except my insurance.
If you no longer accept my insurance, why the hell did you tell me at my last visit that my insurance only covered 80% of that procedure and still you were chargin me full price, plus you did take my co-​payment in every visit.
If you lied to me once, you will lie to others as well. One of the reasons that it is good to give reviews is to prevent good hard working people from being decieved by people of such low standards and no professionalism.
With that being daid, I am glad that I noticed their lie and filed a complaint and i received every penny that these bastards decided to take from me. My HARD EARNED MONEY DAMMIT!
I wonder how many other good people they are screwing over. they rape you from behind and don’t even bother to give you vaseline. That is what you feel when you get robbed and at all times you trusted these people.