Terrible! I should have read the reviews. Got a full acrylic set and there was a huge gap between my nails and the acrylic. Every single nail was lifting from the nail bed… Management did not care. No REFUND offered, just a gift card… which is of no use to me because I’ll never come back here. This shotty work violates basic nail application safety code. I’m at risk of developing a serious fungal infection. Off to a better salon!
Korene S.
Place rating: 5 Hollywood, FL
Disclaimer: I do not come here to get my nails done. I come here for waxing done by Ally. I have been going to her for years. Started with eyebrow waxing, then moved to armpit waxing, then to bikini. She is the only one I trust. I stopped doing my pedicures and nails here when I realized the work was the same quality as the cheaper salons in my area. My rating is based on the main service I get here. When I used to get my nails done here depending on the technician it didn’t last too long. They don’t accept tips on credit cards so bring cash.
Sidney S.
Place rating: 4 Pembroke Pines, FL
I’ve done my nails here before and it’s never a hit or a miss. They’re JUST okay. I’ll usually do my mani or pedi with them if I’m at the mall already. However, if you need to do your eyebrows I definitely recommend them. All the girls are great, but Allie is the best and typically most wanted there. If you’re trying to go see her be prepared to wait a little bit. Especially on the weekends.
Tana L.
Place rating: 5 Hollywood, FL
Been going to this place for mani/pedi and wax over 10 yrs! Love It! Always have a ton of colors to choose from. All staffs are very friendly. I highly recommend KT Nails to anyone who is looking for a great nail and wax spa :)
Stantia B.
Place rating: 1 Hollywood, FL
Very very misleading and bad customer service! They supposedly close at 6:00pm on Sunday’s, So I went around 5:20pm-5:30pm. The lady at the front desk asked me what I wanted done and I said acrylic nail full set. She said that they’re not taking anymore people? Then I asked don’t you guys close at 6:00pm. She replied saying«oh yea we do, but we’re not taking anymore people.» How does that make any sense?! This was my first and LAST time going to this nail salon. I’ve never went to a nail salon that closes before the time listed and it was an emergency that made me go there since I saw that it closed pretty late.
Lisa G.
Place rating: 4 Pembroke Pines, FL
Most of the time I have a great experience. There have been a few times where the prices were different during the week verses the weekend and they never had a price list, But as if two weeks ago talking with the owners they now have a price list when you walk in and there is no difference on weekdays verses weekends. Kevin is wonderful at doing nails most of the time my nails last more than 2 – 3 weeks. So ask for Kevin he has great customer service and his work is awesome.
Zuleika R.
Place rating: 1 Davie, FL
I have to say, the service was friendly and quick, but the work I get done was really poor, next day one of my nails broke 3 days later 2 came off, I felt like the lady was rushing me and she wasn’t taking enough time to get it done right!
Karen C.
Place rating: 4 Miami Gardens, FL
While home for Spring Break, my nails took a «terrible hit.» I was in Pembroke Lakes Mall and stopped in at KT Nails & Spa for a mani-pedi. Well, I have to admit that I was pleased with both the mani-pedi I received from Rachael. She was friendly and quite professional. I walked away with a beautiful mani-pedi, and a smile on my face.
Lois B.
Place rating: 1 Hollywood, FL
This place is awful. The pedicure tubs smell like a dirty toilet. If you care about cleanliness it is not for you. The manicure tools seem to just be sitting around just before being used. At other, more professional salons, they are visibly sanitized and a fresh set taken out of a container of some kind. Also, there is at least one rude worker(the older woman) who seems to be very negative and frustrated. She argued with me because I didn’t want to have red or pink nails, then deliberately left my hands under the UV light too long, then sprayed them with alcohol to burn me just because I didn’t want the color she recommended., and they have a limited amount of gel nail colors. If you’re a conservative person who does not like flashy colors, forget about it! Go to V & Mi Nail Salon at the other end of the mall instead
Myriam V.
Place rating: 3 Easton, PA
It is fine for a manicure place in a Mall, nothing fancy but clean. You can get mani and pedi for 30 dollars, chairs can give massage to your back while you relax. If you want french it’s 5 dollars extra. They also offer gel polish. You can give it a try, just keep expectations at ground level
Neha C.
Place rating: 5 Hollywood, FL
I went here to get a gel manicure last week… I didn’t hav to wait and the place was nice and clean… Diana was really nice and friendly…
LeoMo T.
Place rating: 1 Washington, DC
GROSS!!! If I could give this place NOSTARS I would. I went to a male technician that sits towards the front of the salon. After I sat down and started to look around I really wanted to run. I didn’t want to make too much of a scene and since I was there to keep a friend company, I decided to stay. Mistake! First, the place is filthy. It was very dusty in there. I was grossed out by the technicians hands… he looked like he just got off of his other job changing the oil on cars! Second, the technician pulls out a file that clearly had already been used. Third, he CUTME! Son of a &*^%^%$! Fourth, the manicure lasted about a day. I know, I know I should have walked out after all of that. Take it from me, I saved you a trip.