Dolphin Carpet & Tile

The service was excellent the installers were great no complaints.
All professional.
Thanks.
Irwin

I was pleased with Dolphin carpet company and with the salesman“s assistance. I found him knowledgeable and with his guidance, I selected my new bedroom carpet.

Dolphin Carpet and Tile always does an excellent job for my carpeting needs in my home and in my office. Please go see Wes, he is awesome gets the job done on time for a great price. Excellent business, excellent customer service, Dolphin Carpet and Tile #1 Give Wes a call 954−430−3636

When in to purchase flooring for my house and needed it done quickly. After a few moments Brian the salesman at the store showed me exactly what I was looking for and could have it installed to meet my deadline. He is measuring me in the morning and having it installed the next day. WOW what service. I’ve found my flooring store for life.

Last summer I re-​tiled 3 main areas, kitchen backsplash, and two bathrooms in my home. I feel I received a good value on the porcelain floor tiles, and I know I got a great deal on a decorative mosaic inlay for the foyer they had on sale. The guys that removed the existing floor tiles (total demolition) did a good job. It took a couple days to remove and they were clean and thorough. The guys that installed the floor tiles were also very good. I was told that both demo crew and floor installation crew worked directly for this store. If I only had floor tiles installed, I would give them 4 stars.
So why the two stars? The company they hired for the bathrooms (shower, wall, floor) and kitchen backsplash were awful. I could list all the problems and aesthetic issues, but it’s just too long. Just find your own contractor for bathrooms and kitchen, and use Dolphin for flooring only, but don’t expect any customer service after the job is done. I recently contacted this store manager about a problem that just popped up now due to a shoddy install by the company they used for the bathroom, and he has yet to call me back as promised.

Dolphin Carpet and Tile is an amazing store. Great selection, but most importantly, is the experience and expertise in the field… The people who work at the store, are folks with years of flooring experience and understand the pros and cons of different materials…
You can go to the big chains like Home Depot but they cant tell you a da#$ thing about anything… They point at different product on display and then sub your job out to some other company who you don’t even know.
I was thrilled with my Dolphin job. Couldn’t be happier!

Not a good experience. My parents spent almost $ 5000 on tile for their condo and received less than adequate service. This company did not follow through with good customer service after they collected the money. The installers lacked in professionalism when they got the corking stuck under the refrigerator and did not say a word. They panicked and placed another piece on corking down and completed the job. My parents fridge stopped working the next day to find out the piece of corking got stuck under the fridge and stopped the fan motor when the tile was being installed. Dolphin Carpet & Tile did not want to pay the $ 80 service call. They also did not want to refund the money for 2-​extra boxes of tiles that were left over. The clincher was when the manager called me back he told me their warehouse had delivered two extra boxes of tiles and I could keep them. How dishonest can he be? I eventually got my parents refund for the boxes and the service call for the fridge but not without much hassle. This should not happen. Shame on Dolphin Carpet & Tile for their deceptive business practices. I will never call them again. Shame on them!