Ed’s Service

I took my car in a few times when his son worked there, Heath. and a few times thereafter.
I like to work on cars too so I would sometimes go to Heath for advice, I thought the father was just like his son! Boy was I wrong after having trouble doing the work myself I finally gave up and brought the car into heaths father, let’s just call him fat ass because I really never got his name anyway, I was told it was shocks so I figure I save a few bucks and do the work myself but remember I am no mechanic so I got the shocks in but couldn’t finish because you actually have to know what your doing for some complicated areas and clearly I didn’t anyway long story short he seen the new shocks that he previously told me to replace. I really didn’t think twice that someone would become vindictive and break the shocks on me and on top of that The ac system too. The front was straight down to the ground like a low rider which wasn’t that way when I brought it in there.
I’ve been meaning to tell this story for a while now but have been way to busy until now. Here you go fat ass! Paybacks a b-​word. Loser! I hope your business suffers for doing that to me when all i wanted to do was save a few bucks.

As a single woman new in town I had to call BBB for nearest car service with a good rep. They told me about this place, I’ve been coming here for over 5 years. Grateful for their honesty and business.

Ed’s Service is what I consider to be one of those businesses that just makes America great. Family owned, great service, good advice, and they will take care of you — you can trust that, in the rare instance that there’s something else wrong with your car, that they are telling you the truth and not just trying to get more work.
And on that note — appointments are really recommended as their customer base is large.
In summary, if you are looking for a garage of any sort that you can trust to do what you need and be fair at all times about it – look no further than Ed’s Service!

I have been going to Ed’s for years. HONEST, RELIABLE and… GREAT WORK. How often can you truly say that?!

Ed’s Service is hidden on a side street just outside downtown Peabody. I would not have known it was there if it had not been for the glowing recommendation of some long time customers. «Ed’ll take care of ya» I was told. And take care he did. I called to make an appointment and described what I thought was going on. Now, keep in mind that I have no car knowledge to speak of, so I did what anyone would do to self-​diagnose the problem. I went to the internet. Based on my research, I concluded there was a problem with the CV shaft and that it needed replacing. Here I was all proud of myself, thinking I was all smart and so happy to not sound like a complete moron talking to the mechanic. About an hour later, I received a phone call letting me know the CV shaft was fine, and that the only thing wrong with the car was I needed brakes, which turned out to be a much less expensive job that what I had originally thought was going to be needed. Sweet! I had dropped my car off early in the morning before business hours and was driving again by noon. Oh, and a pleasant, time-​saving surprise, when I went to pick up my car, I saw a new inspection sticker was on there. I was due for one that month so they went ahead and took care of that for me. Everything about this experience was pleasant. The staff was courteous and professional every step of the way. I will return here the next time my car needs some work.