Adams Auto Group

The lot is big and you will have a lot to choose from, which is great. However, be VERY weary on any and EVERY car you look at. Some may be in pristine condition, others may LOOK pristine but are not. The latter would apply to me. I purchased a Dodge Charger from them with generally low miles and in seemingly good condition. The sales process is not the best, but this is one of those «buy here pay here» spots, so don’t expect big name dealership quality. I had not even test driven the vehicle before I was being told to prepare the down payment and to provide this and that to finalize the deal. So it felt a bit rushed and pushy, to say the least. I worked with Eddie who was OK. Once the car was purchased and I drove off… it was all downhill.
The fog light didn’t work, I brought it in and they «fixed» it which in turn left the fog light a dark brown color and about 2 weeks later it began to smoke and went out again. They then had to replace the oil pressure sensor which they did do and it hasn’t failed since, but they didn’t attach the belly pan on the car properly, so 2 miles into my drive home it came off and began dragging on the highway. When I went back to have them fix it, they did a chop shop job by burning holes into it and holding it onto the car with a zip tie and a rope. Then the front passenger shock began to make noises, so I took it back and was told that it may need lubricating and to try that and if it didn’t work to come back. Okay, great, I got it lubricated with professional grade chassis lube. I drove down to Florida and once the temperatures got high, the squeaking became a HUGE nuisance. It was a HORROR and embarrassing to drive around and have people look at your car like it was a tin can. I took it to a shop in Tampa and they found that the mount and the shock were shot. They went to contact the warranty company and the warranty company was MIA. They kept trying and trying while I was down there, and never got a response. When I came back I had another shop try to do the work, but the warranty company was still MIA. I then called the dealer and told them I’d be bringing it in to have them check it and they blew me off. One guy had no idea what planet he was in and transferred me to some other guy who was condescending about the whole thing. I then spoke to Adam, who’s real name clearly isn’t Adam, and he told me to go somewhere and have them contact the warranty company. He tried to be nice, but you could tell he was blowing me off and wiping his hands clean. The car was no more than a month old at this point, and they didn’t want anything to do with it. The first guy I spoke to said they didn’t have mechanics on site when I clearly stood there the day they «fixed» my fog light and saw a mechanic tearing into an E55 AMG to fix something. I also mentioned to them THE DAY I BOUGHT IT that the brakes were making a noise, and it was never even looked at.
The only person I can remember who I can say hands down was great was Melanie. I’m not sure what her role is there, but she was always a real sweetheart and seemed to be a caring individual as a whole. Eddie was also helpful, to an extent. But everyone else was completely disastrous and now I’m stuck paying a loan on a car that is little by little breaking apart. The shocks are shot, I had to spend $ 800 on new tires, the brakes are BEYOND done, the dash has begun to rattle and the list goes on.
On a side note, when I bought the car they said they’d «get it ready» which ended up being nothing. They gave me the car disgusting on the outside and even worse on the inside. It has coffee stains all over, dirt on the seats, a rip on the drivers seat and to top it off they didn’t put the recommended oil in the car.
All in all my OVERALL experience is bad and I would suggest to steer clear. They simply want to get rid of the cars they have at any cost, make their profits, and wave at you while you drive off and no longer become their problem.
Also, DO NOT BUY THE WARRANTY. It’s garbage, check the reviews. (WYNNS)

I bought a very nice SUV from Adams Auto Group and I am extremely happy. They offer excellent service and it was a great experience for me. I highly recommend it to my friends & family. I would like to thank Adams for helping me find a best suitable car for my requirement. I’m very happy with my car.