Coughlin Chevrolet of Pataskala

I can’t complain about a free service I was in and out in 30 mins ! So great job technician. Since you guys asked for my feed back I’ll throw it your way ! I got a snack in the machine it got stuck the lady at the counter encouraged me to shake the machine. Also when I arrived the tv area was nice but carpet was stained or dirty not sure which. This could be unattractive to a new customer. The sales men where huddled together talking about the cavaliers game. Didn’t seem very interested in anything. Over all being a new customer and new to the area. The service was quick and painless I do appritiate that, but overall cleanliness of the waiting area and helpfulness of staff was so so.

They are terrible. They never called back like they said they would to give me a quote and get my car in to fix it. I had to go somewhere else to get my car fixed. I would not recommend their body shop.

Let me start by saying I never bought anything here. I bought my new 2015 Chevy Silverado at LASH and had the most AWFUL experience. I refused to go back. I heard a small tick in my engine and took it to Coughlin to get it looked at since I still had a warranty and I’ve heard good things. I told them my truck had a small tick and felt like it shook when it idled. They assured me the shake was normal but they kept it over night to look at it. The next morning at pick up, the tick was fixed (loose bolt in dash), they diagnosed my truck and tested the idle to which they found nothing wrong, they fixed my flat tire which I never even ASKED them to do!!! Annnnd they ordered me a recall part for my hitch that I never asked them to do!!! They had PHENOMENAL customer service and did way more than I even brought it in for! AND they didn’t charge me a dime :) completely recommend them to anyone!

Probably the worst dealership experience I have ever dealt with in my entire life. The body shop repainted my 2015 RAM 5 times. Killed the batteries on it. Put a total of 450 miles on it. Lied to me numerous times about why it wasn’t done correctly. I would never recommend sending any paint work to them. I had to file a case against Coughlin through Chrysler to get someone’s attention. Pat Davis was brought in to remedy the situation. Would not call me back. He promised to take care of this problem. My truck came in for a simple bedside factory blemish repaint. To date we are over 8,150 $ in expenses. I was urged to take it to another body shop to have it done. Pat Davis has not called me since in over 13 days. I am writing this so you know what kind of a business your dealing with. My truck was not in my possession for over 53 days. Thanks Coughlin. Please do what’s right. You owe me that much .
J.R. G.

Our experience at Coughlin Chevrolet was just wonderful. Jason was our sales person. He was extremely professional. He worked with us to be sure we were completely satisfied with the terms of the vehicle we were purchasing. The sales manager Bob was also very willing to see that we were happy. I would not hesitate to purchase another vehicle here. This was probably one of the best experiences in purchasing a vehicle we have had. You are sure to receive the best possible service.

One of the best service experiences I have had in a long time. I had a scheduled appt. with the body shop, they got me right in and everyone I spoke with were very nice and professional. They treated my concerns as if they were their own concerns.
I did not have an appt for my oil/​servicing but they were able to get my car in and take care of me with no problem. The service department guys were great.
I wish I lived closer so that I could deal with this dealerships service dept. every time I needed their services.

I bought a 2015 Colorado. Kevin was a great salesman, he worked with me and was able to get my extras taken care of in a quick fashion. He always kept me informed. He also gave me good info on getting new wheels, as the truck I bought came with 16’s and I wanted 18’s. Financing was quick and painless, I got a great rate. I test drove, did paperwork, discussed my trade in and finished everything in under 3 hours. My spray liner, cover and side steps were finished quick and look great. My whole experience was great. I would definitely recommend you guys!

My Corvette was taken in for the service on time and ready earlier than promised. Thanks!

Top notch service! I am in Florida and my daughter is in Columbus. We were looking at helping her get a Spark and Jared made it easy!
Since we were not able to be there for the purchase, we were nervous, but it was perfect! We got a great deal and even though my daughter had to go alone, she was not pressured at all. She was well treated and the deal was the deal with no fuss.
We couldn’t be happier with the integrity this dealership demonstrated. Thank you for the deal, the service, the great little car, and for all your help!

Randy in service has been great. My 2012 Sonic has had a vibration problem in the back end and they’ve tried three times to get rid of it and Randy said it was the shocks. It has been frustrating for me and I’m sure also for them, but not once have they given me any attitude. They just keep on trying new things. Hopefully the shocks do the trick. Thanks Randy. So if you are in the market for a new or used car be sure to buy it from Coughlin Automotive. They will definitely give unrivaled service.

On 3÷11÷2015 I decided it was time to upgrade my vehicle. I have always loved my Chevy’s, having owned a 1988 Caprice Classic, a 1998 Chevy Silverado, a 2002 Trailblazer, but there was no way in hell I was going to Taylor Chevrolet in Lancaster again so I decided to try Coughlin in Pataskala this time.
My experience was great, all of it. I found the car I wanted online, their online inventory was current and up to date. When I arrived at the lot to work with Eric who I spoke to on the phone, my car was ready to test drive. It should be noted that I arrived with my brother, and between the two of us who just worked all day, we was a hot mess and I wouldn’t have been surprised if someone thought we were there for handouts.
We (my brother and I) test drove the 2011 Equinox, and I appreciated Eric not offering to come along. Test driving a car is a personal thing, best done in comfort, and with a sense of ownership already bestowed. After the test drive I decided to move forward but I wasn’t able to complete the deal that night so I had to come back the next day to do the finances and trade-​in. I wasn’t looking forward to this part as my experience with it before had me sitting around for hours and dealing with bait-​n-​switch or discrepancies between what I was told by the dealer and what the finance department was telling me. If you read my review on Taylor, you will understand my concerns.
This is where they shined.
So on my way home from the test drive Eric called and said my approval went through, with a better rate than I hoped for. The next day I mentally prepared myself for all the negative things that the car buying process is known for but it turns out that it was all in vain. I arrived at the dealership at 4:45 and walked out with keys in hand, financing taken care of, insurance quoted, and a smile on my face at 5:40. Less than an hour. I am still geeking out over how streamlined the process was.
I hope that moving forward I will not have to update with anything negative, which could happen because of after-​its-​off-​the-​lot-​care, but right now, we are off on the right foot, and Coughlin in Pataskala gets my recommendation.

I bought a new Chevrolet from them in late January 2015. Overall, the experience was a positive. They were easy to deal with via email. There was some confusion when I arrived to pickup the car, causing a delay of a couple hours, but they did correct that and honor the price we had agreed upon. From the manager John Riley to Keith and the rest of the team, they turned a situation that could have gotten ugly at other dealerships into a purchase where I left as a happy customer. It’s a nice, large, modern dealership — I would recommend them to a friend.