Apropos

Worst experience at a small retailer in a very long time! My aunt and I drive to Paso Robles the Friday after Thanksgiving to have lunch and do some holiday shopping. All was going so well until we walked into this place! I spotted a really nice blue jacket. The rudest saleswoman asked if I wanted to try it on. I said yes. She then proceeded to bring me to a dressing room, I told her that because it was a jacket, I’d try it on at the front mirror. Mind you, people, my aunt and I were the only ones in the store. She proceeded to unbutton the top two buttons then asked me if I could pull it over my head. Excuse me? This lazy snoot didn’t have the energy or the customer service skills to unbutton a jacket? Pull it over my head??? You’re kidding? I chose to ignore her rudeness and I loved the jacket. Then my aunt saw it in a wine color. I wanted to try that on also. I didn’t bother asking Lazy Snoot to assist me but when I looked in the mirror, I saw that she was telling the other sales rep «she had to try on both!» and the other rep sniggered. Really? With not a single other person in the store, these two didn’t have the time to button up two jackets? And they were disparaging the only customer in the store? Needless to say, I left the $ 100 jacket behind. This place is what gives small businesses a bad name. Went to Macy’s the next day and got a very similar piece for $ 27.00. These two snooty lazy «salespeople» should be jobless for the holidays! They could have had a sale. Instead they get this review and the hopes that they will change their ways.

I am a long time customer of Apropos. In fact I think I spend way over $ 1000 a year there. I am irritated that they did not allow me to return an inexpensive ring I bought the day before which I thought was too big for my finger when I got home. I did not see this policy on the receipt of not returning jewelry. In any case they should consider the customer before they make a decision. I don’t want to shop there anymore.

Beware! I bought a blouse, sweater, and earrings and the blouse did not work out. I went to return the 3 items the next day and was told the store does not accept earrings for returns, and clothing is only to be exchanged or credit given. I was shocked. Everything still had the tags and prices on them. The earrings were still in their bag. Now I have $ to spend in a store that I have negative feelings about. When I was trying on a dress that felt too small, the shop keeper said, «oh you mean it actually fit you.» Rude! Beware!

if you are looking for a dress for a special event, this is the only place in town (and slo too) and kim is the best. she went out of her way to help me find the perfect one. great service, very appreciated.