If you have a rare car, or a Volvo with RWD and 4 cylinder engine(like an Amazon, 140,240,740,940) this is by far the best shop in Eastern WA. Use these guys for major work like valve lash adjustments. If you own a newer Volvo(850,960/SV90,SV70,S80), anything with a White Block, this is the only shop in the Tri-Cities that it is safe to take to for routine and scheduled maintenance. Do not take timing belt jobs to anybody else locally, they will mux it up and you’ll have to go to Simmonsons anyway, this time to have your motor replaced for snapping a belt.
Don M.
Place rating: 5 Seattle, WA
My Volvo was acting up on my way to the tri cities. The next morning I called Rob at Simmonson as soon as they opened and asked if he could check out my car. I needed to get back to Seattle that day. He said he was busy but to bring it in. At the end of the day I had my car back with an explanation of what was wrong and what they did to repair it. The bill was less than estimated as well. Thanks for the great service Simmonson!
Tina T.
Place rating: 4 West Richland, WA
Honest and up front. They gave me a list of what needed to be done and how much each was and then helped me decide which repairs were the most important and needed to be fine first. They picked me up and dropped me off at home before and after the repairs. Lost one star though because when I came to pick up the car, they had performed one repair that I did not approve.