Second time ordering from here, both times my order was made wrong. The lady who took my order was really nice but the employees making the food were all joking around which could be the reason they didn’t pay much attention to the order to begin with. Would rather go to Brewings.
Darrell B.
Place rating: 1 Pasadena, TX
Recently had a very bad experience at this location. I e-mailed the company about my situation and they ignored my e-mail. This location has careless teens working in there. I called a order in for pick up and I was immediately put on hold. I was 15 minutes away from the restaurant and I arrived still on hold. Walked into a empty restaurant and there where 3 teens standing at the register. I asked them why I’m still on hold and was told something was wrong with the phone which was a lie. I made a order even though I was upset. Got home and they had messed my order up. I was told to come back another day my good would be replaced. Went back 3 days later asked for my meal replacement and the young lady treated me like I had a problem. Parcial of my meal was replaced and cooked poorly. I spent about $ 13 bucks for this meal and felt like l got cheated. Management at this location is horrible. Pass this location by. As a matter of fact go to burn fire wings the wings are better and they have fast freindly customer service.
Yaressy G.
Place rating: 1 Houston, TX
Wings were BURNED and when we return them they said that the oil was«Bad?» They were going to make them again and when they did they where the same.
Matthew L.
Place rating: 2 Pasadena, TX
The only reason I gave this location 2 stars is because of the food. Which is the same at every location. The employees are rude, and obviously hate their jobs. They also take their sweet time making your order. The one on Center Street isn’t much better.
Mary M.
Place rating: 1 Houston, TX
I have ordered several times from here. I finally decided to stop ordering one day because of the food. I had ordered two eight piece combos(hot) .I started eating with my bf until all of a sudden he starts to complaint about a nasty flavor in his mouth after eating a piece of chicken. He said it tasted old and he didn’t want to keep eating. Later on after eating he started getting nauseous and threw up everything. He didn’t sleep all night since he had to get up at least 6 times to vomit. He didn’t eat anything the day after. His stomach had emptied and it was hard for him to eat anything without feeling nauseous. We will never again order from here again.
Misty K.
Place rating: 4 Pasadena, TX
Wings were good and the order was ready when I walked in the door but the wings were very small. The dips and fries were perfect.
Torie C.
Place rating: 1 Houston, TX
I called in my order at 6:40… and was told 17 minutes! Pretty good huh??? Yea… uhhhhmmm… it’s 7:31 and my order is STILLNOT ready! I’d rather you tell me the RIGHT time to be here to pick up own food… Just BEHONEST!
Nichole C.
Place rating: 1 Pasadena, TX
Our wait time of 15 minutes was really 25 minutes. Ordered 20 bone in wings; only 3 wings were drumettes. The Louisiana rub had no flavor and the Hawaiian flavor was mediocre. Had a craving for blue cheese, but this was obviously a store brought dressing, with maybe 5 bits of bland blue cheese scattered throughout. Save your money and go elsewhere. In fact, elsewhere is on the other side of Burke perpendicular to the Spencer plaza and they serve House made dressing. It’s a long wait, but worth it.
Cristian L.
Place rating: 1 Houston, TX
This review is based on their service first they tell us they do not accept $ 100 so we had to get change. I thought the girl put the order in and we could pay when we came back. She told us no that they have to have payment which is understandable but then the second time we order she gets it wrong. We ordered all the wings boneless they came out traditional after we waited 25 minutes. Told the person that seemed to be the manager she said they would remake them and it would be 6 minutes. After waiting another 15 minutes we finally get our correct order waste of a lunch hour. Will not dine in again next time will order to go. They really need to get a handle of the lunch rush there was only like 10 people in the place I do not understand the long wait!
Diana P.
Place rating: 4 Pasadena, TX
I like this location. Always get good service… Pick up or sit in. It’s pretty cool that you can call in your order to be ready by the time you get here. They’ve missed my order a couple of times, but were really good about making it up. That’s the only reason why I gave 4 stars instead of 5.
Chris M.
Place rating: 5 Pasadena, TX
Great tasting wings. Don’t know what it is, but compared to all other wing places they have the best flavors. Especially love the lemon pepper and I do suggest regular bone in wings compared to boneless. Quick service and you can preorder online or an app.