The Pacific Coast Center for Oral & Facial Surgery

A trip to the doctor is not usually the most thrilling event, especially to me whose opinion of most healthcare providers has soured recently over bad experiences, but Dr. Stephens put my mother and I at ease. Dr. Stephens’ chairside manner, attentiveness and fastidious attitude provided me with great confidence in his ability, not only as an oral surgeon, but as a professional and a person. While it is not the most inexpensive thing in the world, skimping on your health is not a wise decision, trust me, I’ve been there.

Dr. Frederick Stephens removed four of my son’s impacted wisdom teeth. The front office staff was friendly and professional. The back office staff was knowledgeable and helpful. Dr. Stephens make the whole experience comfortable. All of our questions were answered in advance. Dr. Stephens called personally the evening of the surgery to make sure there were no complications. We couldn’t ask for a better experience.

It is important to know that a top oral surgeon is very expensive. You see a litany of $ 399 implant billboards out there and they are misleading and in my opinion, fraudulent, because it is an impossibility to perform a dental implant on such a budget.
A proper job requires the latest equipment. If your dentist offers implants without even taking a CT scan, stop right there and do not have the procedure completed.
Fred Stephens is very expensive and I still decided to go forward with him. Since 2007, I am now on my 2^nd implant procedure and I am a satisfied patient.
I hate dentistry and I hate the bill nearly as much as I dislike have the work accomplished, however Dr. Stephens uses only the latest equipment, is well-​staffed and I would never consider working with a cut-​rate oral surgeon or dentist for something as significant as the replacement of a cosmetically-​important front tooth.
I can recommend Dr. Stephens without hesitation.

I‘m one of those Blessed people who have only only had like three cavities
no dental work other than deep cleaning .
So need lees to say say I‘m nervous when I have to see the dentist!
Ever one was professional courteous patient understanding!
I had four wisdom teeth removed and I would recommend them to Every one!
caring service is so rare these days!

Feeling so blessed by the care my daughter received yesterday at PCC! She had woken up that morning with inflamed gums due to wisdom teeth irritation. I called the office and spoke with Debbie to see if we could come in for a same day appointment. And I loved being able to fill out the new patient forms on-​line! She returned my call within 30 minutes AND an appointment for the afternoon. Dr. Stephens and his staff were amazing! The saw us right at our appointment time, took the xrays, explained the procedure for extraction, signed the paperwork, wrote the check and my daughter was in having the surgery done. Dr. Stephen’s came to the waiting room to update me after the initial numbing shots were given and then came out to let me know when the surgery was finished. He said he was going to call and check in with my daughter later that night… and he actually did! We walked out of there about 45 minutes after the procedure had begun. I highly recommend this oral surgery center!

Dr. Stephens was recommended to me by my brother for which I am very grateful for. The Dr. is the BEST! he is kind, professional and very knowledgeable. The staff is simply amazing.

I wanted to review before the end of the year. I had a crown that cracked & needed removing. Staff was very friendly & knowledgable about what my insurance coverd & didn’t cover. That being said, I opted not to get an implant at the time of removal, but still plan on going back. I also had a biopsy on the roof of my mouth here, again Dr. Stephens & staff all great. Get the gas it’s the best money I’ve ever invested in! Only negative thing is I play badminton & was dying to get back on the court, Dr. Stephens disagreed that badminton was a workout & didn’t believe you can break a sweat!

I was referred by my primary dentist for suspected TMJ. Dr. Stephens was very nice and thorough with me. The only complaint I have is with the billing. I was told they they would accept my insurance and that all is covered. I specifically had the secretary verify all this prior to my appointment, only to get a bill later. I would have never gone there if I had to pay what I am paying for a simple consultation and X-​ray. Costs are bit unreasonable.

Dr Stephens and the staff of Pacific Coast Center for Oral and Facial Surgery are the best. Two of my children have had their wisdom teeth removed by Dr. Stephens and he was exceptional. In addition, he and his staff provide the best follow up care in the industry. Well done!

I was referred here by my primary dentist for an implant surgery. Dr Stephens took care of my tooth. By the way… I think Dr Stephens looks like Al Pacino…
In terms of pricing, this whole process was extremely expensive and my insurance was an unwilling participant. But, I was going for extraordinary care and good work. The staff and Dr Stephens took really good care of me on the day of surgery. I was extremely nervous so joking eased my anxiety.
The whole process was as painless as it could be and was super fast and successful! I had zero issues and my primary dentist was exceptionally pleased with the way the implant healed.
If you can afford it, please come here for oral surgery. It’s a very decent place!

I was so lucky I was referred to Dr. Stephens. My dentist (Dr. Labriola who is also awesome!) recommended him when he noticed that my jaw pain was likely caused by my wisdom tooth in my upper right jaw. (I was born with only one.) So I rushed over for a consultation that day with Dr. Stephens and he managed to get me in the next morning to have it removed! I was a little freaked out so we did the sedation option for the anesthesia. It apparently only took 10 minutes, I felt nothing, and was in and out in less than an hour. Dr. Stephens is very competent and puts you at ease. Who knew surgery could be so no big deal?
Anyway, I highly highly recommend him if you need your wisdom teeth out. His staff is also great. Very friendly and attentive. I was so lucky to find him!

If you were like me, the last five or more years debating whether to remove those wisdom teeth that never grew out. They do not bother you or hurt now, but you are afraid one day down the line those wisdom teeth that you never took out start to cause problems.
I was referred by my dentist to Dr. Stephens for a consultation. My dentist wanted me to see a specialist because like I said, my wisdom teeth never grew out and the extraction would require more expertise. The staff and Dr. Stephens were all very nice and happily addressed any questions or concerns. We looked at x-​rays and had a 3-​D image scan of the upper and lower jaw to show the exact location of each wisdom teeth and the nerves close to each tooth. Dr. Stephens thoroughly explained how he plans to extract each tooth and greatly reduce the chances of any complications during the procedure. I felt very confident I was in good hands after the consultation.
The surgery was a great success. I opted to be sedated because all wisdom teeth had not grown out and the extraction took approximately 1 hour. I recommend that if your procedure may take over an hour to be sedated or if you feel nervous about being awake during.
The full recovery period was 3 weeks as expected. The recovery period can be difficult due to not being about to eat and oral discomfort, but medication and rest will get you through it. I went back for a follow up exam about a week and a half after the extraction and was worried I was not healing properly, but the staff and Dr. Stephens looked carefully at the wisdom teeth cavities and assured I was healing just fine and clean them out for me.
This kind of procedure you only need to do once or for some, never at all. I chose not to ever worry about wisdom teeth that never grew out and I highly recommend Dr. Stephens.
I would say the only drawback for anyone considering having their surgery done here is that my insurance did not cover all of the expenses and you may be paying much more out of pocket expense that you would like. All I have to say is that it was completely worth it.

If you or your kids need to remove wisdom teeth, you should go to Dr. Stephen. He is a great doctor with magic hands and my life saver. Just make story short. 24 years ago, in early 90′ I had a bad wisdom tooth, my general dentist spent 3 hours tried to remove it but ended with broke it in half then he had to call up Dr. Stephen for help. Next day, I went to Dr. Stephens office, he only took about 5 min to remove that tooth. After 24 years, my daughter needed to remove her wisdom teeth. I was not sure if Dr. Stephen was still there. I googled it and found his photo. Amazing! he was still in Pasadena but in a different location. So I drove about 1 hour and half to there, asked Dr. Stephen to remove my daughter’s 4 wisdom teeth at one time. He did not remember me though.lol. It was a wonderful experience for my daughter too. She was very happy after the surgery… Thank you Dr. Stephen !

I had a good experience with Dr. Stephens who checked out my random wisdom tooth that was impacted and advised me on the issues and pain I was having. I had a good rapport with him and he was very thorough in his explanations. I didn’t have to have work done by him but he definitely put me at ease and calmed my nerves about potential work. I would recommend him if you have to have oral surgery.

While he is Ok as a dentist, his insurance billing is making me take my other 2 children elsewhere for their wisdom teeth removal. My insurance allows for 2 oral exams per year which is reserved for seeing their pediatric dentist for preventative care. I was unaware that Dr. Stephen’s bills for an «oral exam» as part of his consult and it was then sent to my insurance. Consequently, my daughters regularly scheduled check up was not covered. I have never had this happen when I or my children have seen an oral surgeon. An oral exam was never performed by Dr. Stephens. It was more like a consult before surgery and the cost of wisdom teeth removal should have included this consult cost. BEWARE! I tried to talk with his office about changing the billing code, but they were very rude and did not seem to care about business at all! Will NOT go back.

Very professional staff! Plus the surgeon who did my son’s oral surgery, Dr. Wes Hill. You guys are awesome!
Things were explained in layman’s term, so I knew what to expect after. They’re all extremely nice. Facility was squeaky clean and the bathroom was well maintained. I was confident that the procedure will be done without complications although I wasn’t allowed to watch the surgery.
Referral was made by Dr. Stephen J. Giovanisci, DDS.:)

The only reason I gave them a 4 star is because this was my first time going to them. I was referred by my dentist who is also new and is located in the same building. Had to have wisdom teeth pulled (upper) and was totally scared. Dr. Hill and the nurses in the office took care of me (one allowed me to use her iPod to drown out noise of teeth being pulled). It took about 15 — 20 minutes for the procedure.
I had it done Friday and the pain level was a 1 at most. Great office and staff.

I saw Dr. Stephens to have all four of my impacted wisdom teeth extracted. From the moment I met Dr. Stephens at the consulation, I knew I came to the right place. He took the time to address all of my concerns and made sure I was comfortable with everything. Scheduling and financial coordinating was very easy and straight-​forward, his staff is so nice and accomodating. After my extractions, they made sure I was comfortable and took great care of me. That night Dr. Stephens personally called me to make sure I was doing okay. This office definately cares about their patients and goes the extra mile. So glad I was referred here!

dr. stephens is a real professional. i was a little nervous about getting my wisdom teeth removed, and he made me feel very comfortable and patiently answered every question i had. he’s very charismatic and his staff are friendly as well.
my only complaint is that i had to wait for hours before i got in to see the doctor, so i’m not sure if they were running behind on scheduling, or what.
nevertheless, during the actual procedure, he was quick, and the recovery was fairly easy. i would give a five if it weren’t for how long i had to wait.