Kaiser Permanente

worst medical center I ever seen ! I having kaiser insurance for 5 years, but seen in hospital once for my 3 month baby then i wait for two hours in urgent care reception to wait for a doctor. Finally came back home without visiting dr. …worst nurse and worst reception. be ware of pasadena urgent care …

Very Well kept location. All the staff are very friendly and helpful.

When I first signed up for medical insurance, I chose Kaiser because I knew the Pasadena office had free parking. My dad warned me against going with Kaiser, and I should have trusted him.
While the wait staff and nurses are pretty friendly, the manner in which my anxiety and depression was treated is absolutely horrendous. For about six months of my life, I experienced major anxiety where the «fight or flight» part of my brain was switched on during every waking hour. Any anxiety sufferer will know how difficult it is to live their life with adrenaline pumping through their veins every minute of every day. I spent a little bit of time in therapy, and found that it wasn’t doing anything to help. My anxiety got so bad that it turned into a full blown depression. It got so bad that I went an entire week without sleeping and got into a car wreck at work. After that I decided it was time to medicate myself before I did something worse. I went to my doctor who prescribed me 10 milligrams of an anti depressant called Celexa. She also prescribed me ibuprofen to help with the massive chest pains that I had been suffering from. (Again, adrenaline.)
I went home that day, took my anti depressant, and ultimately had the worst night of my life. Anxiety is ultimately fueled by fear, and this pill elevated my fear by about 100 percent. I spent all night puking just trying to feel something other than that fear. I also spent the entire night thinking about how jumping off the Colorado bridge would be a nice escape to what I was feeling. I have NEVER been suicidal before in my life, not even in the darkest hour of my depression. But that drug that I took made me. It wore off about 24 hours after I took it, at which point I called my doctor to explain what happened. She said «well I GUESS I’ll refer you to like a psychiatrist because you sound a little… extreme. You might even have like, bi polar disorder since you like, didn’t sleep.» So it turns out I could have talked to a psychiatrist the entire time, yet was never given the option to do so until after I went through my horrific experience on Celexa.
So in walks the psychiatrist. I told her in detail about what happened to my mind while on Celexa. And what does she do? I honestly assumed she’d explain to me a scientific approach to my anxiety that my therapist could not. But no. she tried to throw more drugs at me. Not just another anti depressant, but a generic form of Xanax as well. «oh, your anti depressants made you want to kill yourself the first time, lets throw you on a MEDICINAL COCKTAIL» Makes perfect sense doc.
At the end of the day she wrote me out a prescription that I never picked up. And I am SO glad that I didn’t. To those of you who suffer from anxiety and depression, meds are NOT the answer. Your anxiety is caused by your body panicking at the physical sensations due to the negative feelings and emotions that you experience from your thoughts. The cool thing about feelings and emotions is that they are temporary! Look at the sensations you get when you’re happy. You don’t panic at those sensations. But when your body panics at the sensations caused from an emotion like fear you eventually become stuck in the same old place. I learned this by going on the Linden Method. Best $ 130 that I ever spent in my entire life. He really is a life saver, he taught me how to turn off the part of my brain that causes my body to panic. I can now live my life the way that it’s meant to be. Had I had gone on the medicinal cocktail that the psychiatrist wanted to prescribe me I would have never known that.
In conclusion, I plan on switching insurance as soon as my open enrollment comes up.

The acme of uselessness. 15 years after a very unpleasant experience being a Kaiser member, I thought for sure things would be better this time around. So far I’ve just experienced an incompetent medical staff whose lack of information sent my daughter to the emergency room. And then, file a grievance? You get a letter saying that it has been resolved and that they are doing something, though they can’t tell you what, with the staff. File a claim? Months go by, meanwhile your bills are going into default, your credit rating is in the dump, and you leave message after message on their answering machines, which never get returned. Call the operator? Can’t find a manager, or even the right department. Finally got through to a live human being after 4 calls, let’s hope something comes of it.

From my experiences as patient and a former employee, this organization is one of the best for healthcare. Kaiser is always providing innovative ideas for improving health and giving back to the community in so many ways beyond the quick and efficient care they provide at their medical centers. They seek to lead as a model of care for others to follow. Here is where it all happens for Southern California. Thrive!

This is a review for the cafeteria. It has really, really, surprisingly good food for breakfast. Reminds me of the Pantry downtown. I ordered pancakes and Hash Browns. The cafeteria also has large windows and open seating that gives you the campus office park feeling at Google. A real surpirse.