Frank’s 2000 Auto Detail

They are not as good as I thought. Left a lot of water marks on my car’s hood and all 4 doors. Interior had a lot of their staff oily finger prints. I lost my sunglasses after leaving my car to their shop for 40 min, though I have no proof. Because I found out 2 days after their car wash. Frustrating. I have had this pair of sunglasses for 6 years. Whoever stole them must be disappointed because the lenses are prescription. I have never taken out of my car, I’ve always left them in my car. Sigh…

I highly recommend Frank’s auto detail services they do an amazing job. Prices are also reasonable I would definitely recommend everyone that I know to him. Great job Frankie!

I’ve never been here and I called for some general information and the guy was so uninterested in helping and he hung up on me when I was In the middle of talking. I called back again and stated that the phone dropped and he said «ok». One phone call just lost a monthly customer and it’s frustrating because this company has such great reviews. I’m big on customer service and if that can’t be delivered through the phone then I don’t care to give you my business.

A couple days after taking my 7-​year-​old car to Frank’s, I was giving a coworker a ride and he asked «is this a new car?» Frank and his team did a great job with interior cleaning and shampooing, and did a thorough wash and wax of the outside. Frank also noticed a few particularly rough areas on the surface, and he scrubbed them with clay before waxing, at no extra charge. He offers a full clay detailing for additional charge, and I’ll probably request it next time, since he did such a good job.
The place does have an informal feel to it — kind of like you’re driving up to Frank’s house, parking in his driveway, and handing him your keys. If you’re ok with the informality, this is a great place to get whatever you need done, at a good price.

Frank and his team are incredible! Super friendly, very competitive pricing and makes your car look brand spanking new! I have had several unfortunate incidents with hard water stains that look horrendous on my black car, Frank is always there for the rescue! I highly recommend him!

Excellent service and great job.

Frank’s auto detailing did a great job washing our car. It’s like new again. They were careful and got every corner of our car clean, including the coffee stains. I’m very happy.

They did an amazing job. My car was so gross inside from our dogs and it came back looking new. I couldn’t believe it. The drawbacks were well worth the tradeoff. I will be back!
Pros:
Nice service
Great quality work
Easy to set up the appointment and drop the car
Cons:
Didn’t price me beforehand (though I should’ve asked)
Took longer than they said they would

Does a great job. Will make your car look like new inside and out.

Franks a nice guy and sometimes they do a good job. I agree with many others that they are unprofessional. I made an appointment on a Saturday morning and when I arrived there was a sign on the door that they left to Vegas… never again. Wasted my Saturday morning and they never called me to appologize.

Frank does a good job washing cars. It usually takes 30 – 45 minutes though, so if you are in a hurry, this is not the place for you.
However, whenever I get something more serious done, such as a wax or a full detail, I always have to go back over the car and catch the leftover wax and missed spots. This is what I would expect from a conveyor belt type car wash, not from a small single stall spot.
In addition, he accidentally damaged my leased car. It was minor and Frank offered to fix the damage but my confidence in his shop left me with a feeling that I would rather not return to deal with the dilemma.
In the end, I paid for something that was supposed to make my car look nicer but has damaged my car.
I don’t think this should deter you from using Frank’s shop. He is a nice guy and will fix any mistakes that he makes, which is a mark of a good shop, my issue is that I just do not have the time to deal with issues once they arise. I cannot spend more time dealing with car stuff than I already am to get the car detailed in the first place and there is always something I have to do to make the car perfect after a wash, a wax, or even a much more expensive detail.
I was bringing my 2 cars here for the last couple of years but now my search for a good detailer will continue…

I wish I can give this place Zero Stars! I called to make an appt. and the lady hung up on me! So tried again and she answered with a loud «YES??» So me being a little confused and said is everything okay because this doesn’t seem like a professional customer service and she replied with «do you need anything?» And I reply back okay I’m done bye!

Called this place at 6pm the night before. Took me first thing the next morning! My car interior was filthy with food stains from my various gastronomic adventures. THEY DID THE MOST INCREDIBLE JOB! MY CAR LOOKS BRAND NEW ON THE INSIDE! Got our every stain! Cannot recommend these guys enough! So friendly! 10 stars!

Good for special protective wax and getting rid of unpleasant upholstery oopsies.

I made a reservation 3 hours in advance and all the staff were gone except the reservationists when I arrived. I assume this place is good based upon previous reviews, but they are not professional.

Amazing service — done with a lot of care. I paid $ 25/​car for two vehicles — as promised, everything was cleaned and spotless.

Called promptly at 8am to see if he can fit me in at 10:30 for a car wash. I just bought a brand new Mazda3 GTS and the car dealer did a very crappy wash on it. She was a showroom car so has lots of scuffs etc. Anyways I got here and he immediately let me know he was running a bit behind and offered me to sit inside.
About myself: I have severe OCD and am very weird about people touching my car– especially my brand new 33 000 dollar car. So I looked on Unilocal to find someone who caters to people with nice cars and who are clean freaks.
I just watched him finish cleaning what looked to be a 60k dollar audi… He was using a horsehair brush to get all of the little grooves and used a leaf blower to get any residual water out of the creases of the outside. YES! I love this! I have a very strong attention to detail! I can tell he takes pride in his work. I also just asked him for an estimate to get my windows tinted and he quoted me 185. I will be back in 2 weeks to get that done as well. I have had my windows in other cars tinted at another shop and they left a bunch of streaks along the leather of the insides of my doors… I can tell Frank won’t do that. I have found my permanent car wash. I will never go anywhere else. Definitely recommend coming here is you don’t mind spending extra money to have a very detail oriented car wash. This is a place for car people. Not your average joe who doesn’t mind a dirty car.
They are currently washing my car in the shade and I can tell they don’t miss anything! I’m so happy and relieved because I don’t necessarily want to spend 5 hours washing my own car lol. Come here if you want quality work. You get what you pay for

WOW!!! I was REALLY impressed with Frank & his car wash/​detail service! First off, looks can be deceiving here since it’s not much to look at and seems like a shady place but when I pulled in, Frank immediately came out to greet me! After describing my problem (I bought a 2014 Ford Fusion & had it shipped to where I’m living but when I received it, it looked used & old due to how much dirt was on it), Frank knew what he had to do to fix it. I told him I wanted it to look & smell like the new car it’s supposed to be. He suggested I leave it with him overnight (since I dropped it off so late in the day) & I could pick it up the following day. He then offered to drive me home AND pick me up personally! Now THATS SERVICE!
I was a little nervous leaving my car since I’m new to Pasadena, let alone California but I’m glad I did cause Frank came through on many levels! Pinot only did he pick me up the next day but when I saw my car… WOW! It looked like it was still on the lot at the dealership and smelled like it should inside! Frank is a very nice man with an excellent work ethic. I HIGHLY recommend his car wash & detail service.

Frank promised he’d get my very dirty car clean by the end of the day, and he did more than that. I showed him some nasty rust spots on the roof and the door, a few tattered stickers that needed removing, and my old grainy headlights. The price was more than fair, and the car was ready as promised.
When I went to pick it up, I almost didn’t recognize it. It was better than new looking! The rust was gone, as were the stickers, and the headlights had a almost like-​new finish. Frank and his team went the extra mile and made my «baby» shine again. I will definitely be back and will recommend Frank to all my friends.

Family owned business serving Pasadena for many years.
Great service. Incredible knowledge of auto detailing and all of the necessary equipment to perform the job properly. At one point I had a scratch on my car and they buffed it out and you couldn’t even tell the scratch was there, it was amazing. I see Ferrari’s and Aston Martins as well as Volkswagens here so doing a great job and treating every customer with respect is their way of doing business.