Dennis Emergency Restoration

I used this service when my second floor’s washer pipe burst and flooded most of the downstairs and substantially damaged both floors of the house. I searched online for a restoration service, so I could get it all fixed in one haul. I called a few places but Dennis Emergency Restoration was the most reasonably priced for the services they provided. I spoke with Yalmar and he was super friendly through the entire process, and didn’t push for unnecessary work. I would definitely recommend them to my friends should they ever need any help with their homes.

As a property manager in the Pasadena area, I have known Dennis and Yalmar since 2008… they’ve always done great work, are very punctual, polite and reasonably priced for the work that they do.
As a general contractor specializing in high-​end homes, I have had occasion to recommend Dennis and Yalmar to my clients and they also have been very pleased.
Also, aside from carpet cleaning and steam cleaning, they offer emergency water damage mitigation and restoration services and I have used them in that capacity twice as well. Both of those times they arrived well-​equipped and took care of the problems and standing water and were able to dry the areas out to prevent mold and mildew…
So, all in all, nothing but great things to say about this company and the owners!

I had a mold issue in my master bathroom and master bedroom. Yalmar from Dennis Emergency Restoration came out gave me a reasonable estimate for the work. Yalmar and his crew did an excellent job. They were timely and responsive to all my concerns.

We had a toilet that leaked for years over a pipe that caused it to burst and leak for months. This caused water damage and mold! Yalmar and Dennis Emergency Restoration handled the demo on our master bathroom, bedroom and hallway. The hardwood floors were removed, tile, some walls and mold abatement. Underneath our house they had to sand and clean beams and remove mold. It was a HUGE mess. They made this stressful process better by keeping us posted the entire project and removing the mold. We trusted them with our home which we had to move out of for almost 2 weeks. They were very respectful of us, our house and did an excellent job. I had a few places bid on the project and their bid was the best. I recommend you always get multiple bids and discuss expectations for any large job like this. I highly recommend Yalmar and Dennis.

I am a Property Manager and use Dennis Restoration about two times a year. The last job had a broken toilet that was leaking for over two hours before the tenant came home. Yalmar and his crew showed up about an hour and a half later. They were efficient, water was sucked up and had the blowers in place within an hour. We were able to avoid much more damage because of the speedy response. Definitely, I recommended them when things get bad.

My water heater broke a few weeks ago and caused a big mess in my home. I contacted Dennis Emergency Restoration. They arrived at my house quickly and helped me get my house back together. Thank Yalmar and Dennis.

I recently had a leak in my kitchen and dining room. Yalmar and his team were able to help me throughout the entire process.

We manage multiple properties throughout Los Angeles County. Dennis Emergency Restoration have been assisting us with many water damage and mold remediation jobs. Yalmar and Dennis are reliable and professional in their business. I recommend Dennis Emergency Restoration for any water damage or mold remediation services.

I would give this company a negative star rating if I could. I received a pre-​paid carpet cleaning as a gift. I called to redeem it on ¹⁄₂₉ (scheduled for ²⁄₁₄). Yalmar Martinez told me that I would need to text him my address with the specific instruction of leaving my key under the mat. I did that, and he confirmed the appt. I proceeded to make arrangments to have my dogs out of my home so that they would not interfere with the work being done ($ 50 to have them at doggie day care), and I made sure to have all of my furniture moved to make their job easier. I come home to find they did not show up. Not only did they not show up, but I received no phone call stating that the work would not be done. Apparently, Yalmar failed to mention that I would be leaving a key under the mat, so the cleaners left when no one answered the door. When I came home to find that my prepaid service was not done, I immediately called Yalmar; what I got from him was beyond frustrating. NO APOLOGY. NO EXPLANATION. Just an «oh. well, let me see if there’s anything I can do». I asked him for the owners number, he wouldnt give it to me. I asked for an immediate call back, and he is now ignoring me. Keep in mind that they already have the money for the service that was not done! Being in property management, I work with a lot of different vendors for restoration and cleaning. This is BY FAR the most unprofessional and rude company I have had to deal with. Apparently they dont care about their business or their customers. I highly recommend NOT using this company unless you are into guessing whether a service is going to get done or not after you’ve paid them. I am in the process of trying to get my money back so I can go with someone else who VALUES their business. As for Yalmar… You might want to go into a different profession where you don’t have to deal with people, and you wouldn’t need any organizational skills– because clearly, these are not things you are good at.