Clean Green House Cleaning

This place is a scam– they don’t answer or return calls nor emails. Living social keeps promoting them too. I’ve tried for over a month w tons of calls etc.

I tried to use a Living Social voucher, too. No one would answer the phone. I got my money back, but they still have the deal posted! I even told the CSR that I’d seen other people were having difficulty redeeming the offer.

Purchased a living social deal from these guys today, I have called now about 15 times and they either do not answer or they answer and hangup. After reading all the reviews here it clearly shows me that these guys are just out to collect on living social deals and not deliver. STAY AWAY!

Horrible. Took 1 week calling 20 times leaving 3 messages for no one to return my calls. Randomly one lucky day someone picks up the part owner. Make my appts for all 5 sessions just in case they get too busy again to not return my calls or pick up the phone. 3 weeks I wait for an appointment. Read all the negative reviews. Call again a week before my scheduled 1^st appt to confirm. Again I call several times until one lucky day a girl picks up and sounds like she just woke up and told me she’d call me back at 1. No call so at 3pm I call living social and describe their poor customer service. Finally they get a hold of her and she calls me back the next day after I call living social again. Confirms that «for sure» someone will be at my place on Monday. Today is Monday, it’s 9:51. There is no one is here. I call twice no one picks up. I call again and the girl who told me someone for sure is coming tells me «so sorry this is not normal.» Says will call her boss and get back to me today. Okay what time will you get back to me? «Sometime today.» I say when will you because I can’t stay inside all day and wait for them to show up. «Well if they did not show up today no one is coming today.» Pardon? You’re not even going to see what’s going on and do your best to get someone here? «Oh well um okay let me call my boss. I will call you back». Um okay please do what you can to call me within the hour even if you don’t have an update. «Ok. But I don’t want to promise I’ll call you in 10 minutes and what if I don’t and then you’ll be upset». HUH? Are you 12?
Living social what were you thinking having a working relationship with these people? And you continue to do so after all the negative complaints.
Zero stars for living social and clean green house cleaning.

I agree with all the other reviews… This place is terrible! No one showed for my appointment and when I tried to call to see if they were coming, I kept getting their voicemail.
I purchased the living social deal, I called to book my appointment right away but no one answered the phone. I called back 3 times and emailed once before I got in touch with anyone. When I finally did reach someone, it was an angry man. He was very short with me and told me he could not accommodate me until May. I told him I would take any appointment before April 7^th, so he booked me for April 7^th at 8am. I wasn’t confident that he really had scheduled me for an appointment so I called back 2 weeks later to confirm. I confirmed with a very nice woman. She had my correct address and my appointment time, so that made me feel better. On the morning of April 7^th I waited for almost and hour for them to show up. No one called, no one showed, and no one emailed! I must have called them about 20 times that morning and I was sent straight to voice mail.
I have requested a refund from Living Social. I will also write Living Social to encourage them to remove the deal from the site and not do any business with this company.

Called and called and called without ever a call back. Horrible customer service! Unable to review the quality of their work because they would not return my calls!

I would give 0 stars if I could. Purchased the 5 package deal and was told no appointment available until May 1^st. Additionally only included «light housekeeping «no windows, mopping, showers. The very rude man on the phone is running some scam so beware. I’m asking living social for a refund today.

Please note that I did not actually use this service. My review is based on my experience trying to book and initial appointment with this company.
I purchased a Livingsocial voucher for 5 hours of cleaning from this company. The only restrictions listed on the voucher were that the 5 hours must be used in one visit, and that the five hours would not include refrigerator cleaning or move in/​move out cleaning. After purchasing the voucher, I immediately called to schedule my cleaning. No one picked up the phone and I needed to try back several times. Finally I reached someone, who immediately told me that what I bought was «basic» and that if I want my kitchen, bathroom, or windows done that would be extra. He told me it covered sweeping and dusting and tried to up-​sell me. When I said that I would just like to redeem what I paid for in the voucher, he told me that in a house my size, I would not need the whole 5 hours. His lady would dust and sweep and then leave when she is done. I quickly replied that the voucher did not list all of the exclusions he listed, nor did it say «UP TO 5 hours» and he said «you can’t get everything with a coupon.» I said fine and agreed to just book my appointment for what I paid for. He said «someone will call you back in a minute to schedule.» That was over an hour ago. I just went onto the website to request a refund for my voucher. It’s interesting because I have found many MANY wonderful service providers through livingsocial, and when I like a company, I stick with them. This company could have had my business for life, but they made me feel like my business did not matter.
Avoid avoid avoid.