My friend has been taking her baby girl to this clinic since she was born and has had a great experience each time, so this review is 3 stars because I don’t want someone just glancing at the rating to think Dr Bejarano isn’t good. He gets 5 stars. However, the nurse practitioner who«helped» her daughter yesterday deserves less than one star. I’m going to refer to my friend’s daughter as Jane because I don’t want to disclose her real name. Anyhow, Jane had been dealing with a terrible cough and lots of congestion for a few days and my friend took her to this office to get some meds for her. After waiting the usual ridiculous amount of time it normally takes in a doctor’s waiting room, Jane was called to the back. Unfortunately, the doc was out and a nurse practitioner had to take his place for the day. She checked Jane’s throat and ears and… Well…that was it. Keep in mind that my friend doesn’t even live in Pasadena, so she drove all the way over there to wait forever just to have an appointment that lasted less than 2 minutes. The practitioner told her that Jane was fine and that they could leave. That would have been great news if It wasn’t obvious to even a blind person that Jane was ill. Today, Jane was seen at another doctor’s office and we found out she has an ear infection. How did the nurse practitioner not notice any inflammation yesterday!!! She was given an antibiotic and also some meds for her congestion. Had Jane’s mom trusted the nurse practitioner at this office, only God knows how bad her ear infection would have gotten.