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Specialties
CIA continues to be an industry pioneer by maintaining a 24-hour on-site conference calling and customer service support center to directly meet clients’ needs. The ever-growing company offers the quickest and most reliable Blast Voice Messaging, Conference Calling, and Click to Dial systems available in the marketplace. CIA remains HIPPA compliant and SOC 2 Certified, allowing their products to cover markets from education and healthcare, to legal and financial. Co-founder and CEO Joe Vaccarella has over twenty years of telecommunications experience, while the rest of the seasoned senior management team boasts over fifty years of diversified industry experience. Most recently, CIA has partnered with industry juggernauts such as Salesforce, Tier1, ANALEC, NEXJ, and Singletrack. The company’s state-of-the-art services have made them a leader in the telecommunications industry, as well as the choice provider for Wall Street’s top financial institutions. They have achieved this recognition by maintaining multiple carrier neutral data centers on a global scale, in order to uphold only the highest level of call and connection quality.
History
Established in 1997.
The foundation of CIA can easily be traced back to a noticeable gap in the marketplace after the co-owners were approached by a large financial institution for a solution to its communications issues. CIA immediately knew they must create a platform for financial institutions to relay large amounts of information quickly and securely to large numbers of clients and investors. This product, known as «Blast Voice Mail», eliminated the need to listen to outgoing voice mail greetings, wait for a tone and repeat the same message over and over. With a few simple mouse clicks, users of CIA’s groundbreaking system dialed numbers and left messages for virtually unlimited numbers of clients at the same time.
CIA’s Blast Voicemail service was such a success, that the company was featured on CNN’s «Moneyline» as the first company to develop a product to maximize research analysts’ and traders’ time. This distinguished revelation lead CIA to become the choice messaging and dialing technology provi