Suncoast Dentistry

I have been working in healthcare for 33 years. I can say this is one of the worst places to experience fear selling and up selling services. I have very good teeth, as they have told me on each and every visit, my entire life.
BUT, at Suncoast Dentistry I always need something else. Many times before the doctor even enters the room. This is not some rogue hygienist selling additional services, since they all have tried to create a fear as to my pending dental issues. In this last event color was placed on my teeth and I was told to have deep plaque under my gums, and that I would be in pain very soon if I did not get this taken care of.
The last deep cleaning I needed (they said one and a half years ago) I would need antibiotics to be inserted into my gums. The antibiotics needed to be ordered. Ordered and they inserted 25% into my gums and told me they would hold the remaining 75% for me. They did the same with my wife.
Today they could not remember the story so at first «no, we sent those back to the manufacturer» Then a few minutes later, «no those had expired so we threw them away». We I pushed the issue again the hygienist, «so do you have the antibiotics»!!
In my opinion, you sold them to someone else. Since you don’t know if you sent them back or you threw them away.
Healthcare is hard enough. To have this blatant dishonesty is unacceptable. And while I am sure a few people have had good experiences, I can not extend any alcaldes to a «professional» medical practice that directs their staff in this manner. You have a oath and it states nothing about money in that oath.

Customer service is lacking and pricing is high even with insurance. Once my crown work is complete I will be looking for a different dentist.