All Seasons Resort Lodging

Prospector Accommodations in Park City, Utah
Prospector
1940 Prospector Ave.
Park City, UT 84 060
If it wasn’t for the great company I came with and our willingness to just grin, bear it and laugh at the situation I would have left the first night.
This place is a SHEER DUMP from top to lumpy bed! There are basically NO REDEEMING points… except location to the very nice GYM Silver Mountain Sports Club & Spa which has nothing to do with this place.
I am writing now at 6am since I woke at 4am totally uncomfortable with the previously mentioned lumpy, springy bed that also takes up basically the whole room (supposedly a «master» bedroom).
The exterior looks like a prison, the jacuzzi sits in a weirdly enclosed courtyard that is dusty, dirty, and still has exposed drywall screws and all showing. Its like they started a renovation project 10 years ago and quit?
In actual apt (you can’t call this a condo, yuk) paper thin walls, you hear everything, doors all stick, the dish water produces dirty dishes and white coated glasses. The filth on the windows and on the deck actually kept us from enjoying the sun. This should have the highlight of the unit.
The 25 year old style vertical blinds don’t open and close and are actually missing slots. of course hits you right in the eyes in the bedroom and on the couch in the den.
This is a real review, Im not a super picky person but wow! the knives are either stained or literally broken.
I actually blame ALL SEASONS RESORT it is their job as the facilitator between the renter, me and the unit owner to make sure it meets STANDARDS of quality. Boy did they drop the ball.
This whole complex should be taken out of any quality rental pool. I have stayed several times with ALL SEASONS RESORTS in the past and had great experiences.
I rented this unit based on their past performance… you guys dropped the ball big time!
Free WIFI what a JOKE it dropped literally 3x’s while writing this review (maybe it know my content :)
Again if you read my other couple of reviews I’m not one of those people who just rant and like to down businesses but come on guys, this is just plain stupid and a way to ruin not only my trip but your reputation as a source of quality rentals.
This place was not acceptable!
I’m sure the review from the person before me is a real review like I said we’ve stayed with this company several times before, but holy cow this place is truly ridiculous

Absolutely TERRIBLE! Worst customer service experience I have ever had. 3 friends and I came out from Atlanta to vacation in Park City.
First off, we walked around for 45 minutes just trying to find out where to check in. (Go to Silverado King if you’re lost) which is not the hotel we were staying at. We were handed 1 room key and a map at check in. We finally find the hotel; it looks absolutely nothing like the pictures inside or out whatsoever! The room was tiny.
The heat put off such a horrible smell you couldn’t stand to use it.
The bathtub didn’t drain properly and the hot water was like warm.
We went back to the Silverado, and went over these issues. They said they would have a maintenance man come out and resolve the issues. Absolutely nothing was fixed when we returned after being on the mountain except for them putting a heater plugged into the wall! Would not accommodate us to a new room or anything.
Oh and last but not least, we woke up to one of our cars with a boot on it because the guy at check in just somehow forgot about parking passes. I was then told it was my fault; even though they eventually reimbursed my money to get it removed.
One of the worst hotel experiences ever! Do not was your money, especially because it will put a damper on such an amazing city!

One star is one star more than they deserve. I checked in and the front desk worker was odd to say the least. He gave me keys to my room and it was filthy! There were spider webs w/​spiders in them. Floors were filthy and beds were worn down to the springs. The walls desperately needed a coat of paint. Stay away from this company if you expect competent staff and clean spider free rooms. This place was a disgrace. Absolutely shameful!!!

We booked a 3-​night hotel stay through Orbitz and the site said the Prospector’s Accomodations pool was open. Upon hearing that the pool was closed when we arrived to check-​in (after our card had been charged) we were told no discount could be given. On Sunday we realized our condo was still not ready so we had to extend for another night. We called the front desk at Prospectors, the man was polite and said our same room was available and we were transferred to the Reservation’s line. At this point, I am greeted by Toya, perhaps the worst customer service representative I have encountered. We clearly stated we wanted to extend our stay, within the same room at Prospector’s, however, she wasn’t understanding. By the time she did understand, she belittled me by saying, «It would have been more helpful if you had said that in the beginning» (!!!). She quoted us at $ 59/​night. Then we were put on hold for 10 minutes. Then we tell her we were upset that we are still being charged the full amount even though the pool is closed. Its summer! And gorgeous out! Clearly agitated, she rudely cuts me off, and says,” You can either check out now-​or stay another night for $ 69.” It reminded me of being scolded by mother and somehow the price jumped ten bucks. She said since we were there for 3 nights already knowing the pool was closed, there is no reason a discount should be offered.
The customer experience was awful. We were crunched for time and staying another night was just the reasonable thing to do instead of lugging our things around for hours to wait for check in at another place.
The room was clean and comfortable, however, upon our first night someone kicked out a front window to the front door so anyone could come into our hallway and it’s still broken. Didn’t get the sense our protection was a concern.
Bottom line: We live here in Park City and had a gap between when we could move into our condo, and we weren’t treated well at all. Bad experience.