WindowRama

Walked in on Saturday with a list of 30 windows. Only 1 sales person was at the store and 2 people were already waiting as he was explaining to a nice couple different styles of doors. 10 minutes in and he was still going on and on and on. Sorry I left kind sales guy, I had to be at work on Monday. If you visit on Saturday pack snacks and pillow, it will take couple of days to price your windows. 3 days later got a quote over the phone and price for Andersen 200 series was $ 65 more per window then Big Home improvement store. Not worth the wait.

I bought decent Windows from them. However, when I looked for a storm door, their product line was limited, and the salesman could not direct me to another vendor. However, I was impressed with the patience and knowledge of their salesman and believe that they can be trusted with your business even if you lack the knowledge of a contractor, who is probably their main customer base.

Ugh. What a bad experience. I ordered a Therma-​Tru replacement front door with sidelight and:
1) There was a manufacturing defect on the door. So now I have a front door that is not fully secured until the replacement part comes in. The strike plate hole was nowhere NEAR the door latch! I can’t believe it left the factory that way.
2) The blind insert inside the sidelight window doesn’t close properly.
3) Worst of all, the glass surrounding the inlay design is clear glass, not frosted. I told the salesman many times that I needed privacy for this front door, and right now, I have very little. The catalog description is a privacy rating of 8. I rate it a «2», and I’m very upset. Neither the WindowRama people or the factory will address this. The photos in the catalog were very, very misrepresentative of the actual product.
Stay away. Use Pella. I’m sorry I didn’t.