Skyway Towing & Services

Felt the need to throw my opinion in here as well, needed a tow for a vehicle I bought. Lady at the front desk was short and to the point which might rub some people the wrong way but she was still friendly enough. After having to cancel the first day due to paperwork issues, she was still friendly and had my information ready to go the next day. Driver showed up a good 15 minutes early before our scheduled time got the car loaded and we were gone before he was even supposed to be there.
Only minor quibble I had is that after the fact I realized I was supposed to get the first 5 miles free, but judging by the bill I did not, though I m also not sure what mileage he showed so no biggie. I think the majority of bad opinions come from AAA customers, and to be honest its no secret that AAA is a pretty lousy company to tow for so maybe that’s the problem there? Overall they got the job done right and at a reasonable price, I d use them again.

I didn’t realize that Skyway Towing did not do off road tows, but apparently the lady on the phone thought I should have known that. She was extremely rude and short with me. I had explained that I barely had service and asked for a number to a towing company that could help us, but was promptly hung up on. Not only horrible customer service, but that lady also lacked any basic human compassion. I would strongly recommend staying away from this company.

The lady on the phone was extremely rude to me when I called to cancel a tow for a friend who got the vehicle running. I was very nice and said thank you and she hung up on me.

Shady!
You’ll know what I mean when AAA sends them your way. Can they do the job? Yes, but you’ll be left with the feeling that thier attitude and customer service is clearly not a concern since they pretty much have the contract with AAA for this area. Prepare to be unsatisfied with these guys. They are straight up disrespectful. How about a some good olé’ fashion «we’re here too help» attitude rather than «I have better things to do» attitude.