The White Room

I used their catering services in August of 2014, when I wanted to host a birthday dinner for my brother and his partner. From the very beginning, I always talked to Shannon, and she went out of her way to make sure that everything was prepared for the event. I am VERY HAPPY to say that Shannon, Lala and the entire staff exceeded ALL of our expectations!!! They paid attention to detail, and the menu was FANTASTIC!!! I will definitely use them again for engagements in the future. These guys just got a frequent client! WAY TO GO Shannon, Lala and staff!!! Congratulations on a job WELL DONE!!! Because of you, the evening could not have gone better!!!

We had our wedding reception here in March 2014. We selected this venue because it was more reasonably priced than some other places locally, though still $ 20+ per attendant. Prior to the event the owner was nice, but sometimes difficult to get ahold of. Lots of phone tag. All decorations and setup of food went well, but the day of the ceremony wasnt great. The cake cutter we paid extra for was not present when we went to cut it, neither was the cake knife, so we stood awkwardly waiting while our friends and family stood around us. The cake topper we had special ordered was broken prior to the reception beginning, an honest mistake by the staff. The cake topper ended up being lost or thrown away by the staff and we did not get this keepsake back. Also, the owner left during the event which is fine, but she was our point of contact for the event and we didnt know the other staff she left behind. Servers for drink refills were very under dressed (baggy untailored slacks and a plaid shirt). At the end of the event all of the leftover food was not packaged to take home for our family who brought our things home after our departure for our honeymoon. After the event the owner became more difficult to get in touch with. Our decorations were picked up, but some of our artificial flowers were missing. We had to go back and ask about the additional flowers, which were being used as decorations for someone elses event. As a whole this venue was more affordable than a few other places, but the attitude of the owner was unacceptable. No effort to replace the cake topper they lost. We were told «if the cake topper was that important, you should have assigned someone to take it home for you.» We certainly did not expect it to be broken and trashed, there was no plan for that. No apologies. We would not recommend this business.