Lush Color Bar & Salon

Guys — just don’t go there. They are not comfortable cutting mens hair. First visit things turned out well — second visit, not so much.
I’ll be taking trips back downtown so I can get a decent haircut. The suburban experiment failed.

Unsure which was more distasteful — Holly’s work or her incredible unprofessionalism.
I went in there for a braid. I had a 4 p.m. appointment. She suggested a waterfall. I agreed.
Ten minutes later, after combing out my hair and fiddling around with it, she was done.
Now this is where I’m in the wrong — I let her.
She never washed my hair. She never even thoroughly combed the hair out. When I first sat in her hair it was in a pony tail. She pulled the ponytail out, and combed it for a few seconds with a big comb.
I did ask her why she wasn’t washing my hair. She said the hair would hold better dirty. Oh God… You gotta be kidding me. That is why we have hair products! Besides, my hair holds VERY well. But she continued on talking about how it’s best not to wash it.
I just stared at myself in the mirror. What could I do? I hadn’t been to a stylist in 5 months since I was growing my hair out, so I was just grateful I was getting my hair done since it was growing out so much.
When I was paying, I told her how unsure I was of the hair. I told her it wasn’t the braid I had came in for and that it didn’t appear as if it was tight enough to hold. She then told me that’s why she didn’t wash the hair, and how there was no need to be concerned about the hair.
By 9 p.m. the entire waterfall was falling apart.
I called her the following Monday, and she responded, «How long do you expect the hair to stay? What did you do to it?»
I said I did nothing unusual to it, and I explained how it so fell apart that I had to pull the hair back into a hair clip.
Her response, «That’s what YOU decided. I didn’t do that to you.»
I cannot describe how incredibly disgusted I was with both Holly’s work and attitude. Totally useless.

Went to the salon for the first time since I lived in the area. I haven’t dyed my hair in over two years. I showed the stylist a picture of what I wanted. Dark brown base with light brown & ash blonde ombré. She glanced at the picture and said «Ok, so the highlights will start a little further from your roots since its ombré, is that okay?» I agreed. She gives me a full head of foils and adds toner.
Once blow dried, all I had was VERY coppery brown and yellow blonde highlights that looked grown out. No ombré effect or blending at all. I told her. She tried to fix it twice by adding toner and dye. I ended up with brown hair with lighter brown highlights that look grown out. Nothing like I asked. It didn’t look horrible after all the fixing but it wasn’t what I wanted at all. She said any time you go from dark to light it will be coppery but I went blonde in the past and its looked 50x better than what she did. I left and didn’t complain after being there for almost 5 hours, but after I got home, I regret paying.
The girl who cut my hair was really nice and did a good trim. But I will NEVER go there again. I paid $ 150 for the cut and amateur color and now I have to find someone else to fix this and give me what i asked for.

I have been coming here for a couple of years. I’ve had nothing but great experiences. Ellen colors my hair and she does a great job. Lisa cuts my hair she does a great job, she will cut your hair too where it fits your face and if the picture won’t look nice on you she won’t do it I love that in the stylist. Recently I went to Emily and she did a fantastic job also.
I have gone to many salons before and this is the longest I’ve ever stayed never walked out with a bad haircut highly recommend !!!

This was a difficult rating to choose because my first 2 experiences were good. I brought my daughter in to get her eyebrows waxed and they were very nice to her. However, the last time we went, we arrived 5 minutes late because I had to pick up my other daughter from her dance class. I apologized to the receptionist for being late and asked her if it was okay. I am very respectful of other peoples time and would have gladly rescheduled if that was recommended. But instead the stylist came to the front and merely called my daughters name so I assumed it was fine. She barely spoke to her during the entire process and never gave her warning as a common courtesy like they did last time. After we left, my daughter said it seemed to hurt more this time and her eyebrows were REALLY red. Much different than our first two experiences. I cannot believe the stylist would take it out on a young girl, instead of simply rescheduling the appointment.
This was very unprofessional. If someone is late to where it presents a problem, they should say so and reschedule. Not rush the job with with an attitude just to bill them. I would not return.

I read good reviews. I brought a picture of the style I wanted and mentioned that I had been letting my hair grow after a very bad thinning cut two months prior. I said the back of my hair had strong curls and could not be too short or it just sticks out. I also mentioned that I used a curling iron to finish the style. I came away with a man’s cut so short that the back is about ¾ inches long. The front is longer but not styled. Nothing like the picture I brought. It will now take probably 3 – 4 months to grow the sides and back to a point that, hopefully, I can have my hair styled. Prior review mentioned «subtle cut». I wish I received a subtle cut rather than a shearing

After my consultation yesterday I was put immediately at ease by Emily and Jaime. I was growing my hair out after two bad hair cuts in the last few months.
I left today happier than I have been since last year. I am completely 110% happy with the subtle balayge from Jaime and the awesome revamp and subtle cut from Emily. Both ladies were awesome and I recommend this salon to anyone who wants their hair done by actual professionals, who actually know what they are doing and love what they do as well! I’m leaving the country next month for a military relocation and I am so happy with the outcome that I re booked with them both the day before I leave just so I don’t have to stress about my hair.
I went to a top salon in the area for almost three years and finally got fed up about six months ago. I sincerely wish I had given Lush my business from day one. The prices are competitive with other top salons in the area but the results from Lush are by far better! In my opinion, you have to pay a little more if you want cutting edge and trendy hairstyles, I have no problem paying 10−15% more for amazing hair. This is the place to go!!!

I always get an excellent haircut here at Lush from Lisa! Love the staff and the salon.

Finally!!! I have put off posting my review on Unilocal because I am selfish when it comes to giving out that answer EVERYONE I encounter asks me since stumbling upon the reviews here for Lush about 2 years ago, and I know I was always nervous about letting someone I have never been to nor seen their work cut, color and style my hair for the first time. If you’re like me and you prefer to have a skilled colorist only complete your coloring needs and a skilled stylist/​hair cutter only cut and style your hair, LUSH is for you! I also like to experiment with complicated colors and highlights and lowlights that are what I call free-​hand, the colorist just uses her vision to create a balanced yet not rigidly uniform highlights. If that makes sense? Basically highlights are applied in a manner which isn’t even, perfectly symmetrical lines matching all throughout so you can NEVER let those roots grow out, but all over and in different sizes and the look achieved is completely balanced and complementary to each other.
And if you feel that each hair «artist» should know their trade well enough to understand what colors, styles and cuts would make you look even more amazing without you having to direct them — LUSH and Tiffany, Holly and Lisa should be on your speed dial.
But if you think you know more than a stylist who has professional training and prior experience; and you regularly argue/​tell them you want to look like Jennifer Aniston but you look like Whoopi Goldberg, then maybe this type of creative and professional salon is NOT a good fit for your needs. Let’s face it, when you leave the salon, you are a walking ad for their work and if what your asking for will look like cr*p but you want it anyways, then that will reflect negatively on them.
Tiffany, Holly and Lisa are pros, and as such, I always simply tell them do what you know would look the best or rather make me look amazing, and I may add what I don’t want, but I have complete and total confidence in «my beauty team». I know my job well and they know theirs. Otherwise everyone would be doing their own hair.
Other positives: They will NOT push you to buy product, at least not in my experience. Many a salon forces their employees to sell, sell sell their products. I abhor that and simply enjoy my few hours I spend here at Lush, no stress, no work, family or other things to tend to but me! And I leave feeling beautiful at a reasonable cost — to me, there’s nothing better and no better salon than Lush.

Holly is a miracle worker! I came here today for the first time and will definitely be back. I needed to have a jacked up cut fixed from a horrible hack job that I got done at another place. I wasn’t really sure if anything could even be done without chopping it all off, but Holly worked her magic and gave me the best cut I ever had! You definitely get what you pay for, so you’re gonna spend a little more here, but it’s so worth it! Thanks Holly!
Update:
Holly is on maternity leave… Congrats! So I seen Emily for my haircut. She was just as great! My hair looks awesome! Either one of these ladies are a guaranteed perfect haircut. From now on, I will just ask to see either one when I call to schedule a cut!

I came here because of the high reviews on Unilocal.My experience was just OK, nothing to rave about. My colorist was Tiffany, the color was not what I wanted, she gave me a lot of golden highlights with some lowlights. Not what I asked for, but she decided what would be best for me and did it her way, even though I asked her not to, and asked her to give the the color I wanted. My stylist was Lisa, very sweet, very talkative, very nice. The haircut was just OK, more like a trim… it looked the same as I walked in but a little bit shorter. Also, I didn’t care for the «attitude» of the girls/​stylists, the overall salon.
OK ambiance for a salon.
I’d like to give this salon a rating of 2.5, even 2, but because Lisa was so sweet, I’m giving it a 3.

I went to lush this week and had the worst experience ever with Tiffany. I wanted ombré done to my hair with natural colors and she basically dyed my entire head strawberry blonde an just left about an inch at the top with my natural color which is basically black. She teased my entire head with knots and it took 45 mins just to untangle it, it was very painful. I was in there for 3 hours and paid $ 125 and she didn’t even dry my hair or style it to see if it came out good. I immediately went home and called my usual hair dresser to fix this huge mistake. I will NEVER spend another dime here again.

Have been going to Ellen for color and Holly for cuts for a little over a year now. I have never been happier with my hair! I have had premature gray for years and it was previously hard to color. Not anymore. It’s a very comfortable salon with friendly and attentive staff. I highly recommend it.

I have two peeps that I go to at this place for color and a cut, and they are awesome. I don’t know if everyone else there is awesome, but those two are.
I recently went with a raspberry red color and people flipped the f*ck out at my work. Everyone loved it. I got compliments ranging from coworkers to the gas station clerk. Then again that is about all the places I really venture out to most of the time, but I am sure if I went to cooler places besides work, the Shell station and Portillos people would rave about it there too.
***TIP***
If you want to leave one, bring cash. They do not put it on debit/​credit cards, which you will probably be using unless you carry large amounts of money in yo pockets after getting your awesome hair did.

I found Lush via Unilocal & made an appointment to get my hair colored. I had been coloring my hair dark brown with box dye for about a year. I’m naturally a dark blonde and I just got tried of keeping up with dying my hair dark so I was looking to get my hair colored as close as I could get to my natural color. Also, I really didn’t want to go through highlighting to get my hair back light, so before I made the appointment I asked if they would be willing to just color my whole head dark brown to light brown/​dark blonde and they said they would. So my appointment was with Liz and she was great. She first checked my hair out, asked me some background questions & said she was going to bleach my hair out but watch it closely because she didn’t want to damage my hair at all. My hair actually lightened up a lot more than she thought. She then put toner in my hair. Checked it & then decided to put some more toner it. I liked that she took it nice & slow & really paid attention to my hair & how it was reacting. Well it turned out beautiful! I love love love my new hair! And I haven’t touched the color in a couple months; she really got the color right on. All in all, it was a little over $ 100. It is a little pricy (especially for me since I’m a college student!) but totally worth it. Especially for major changes. I will be going back here for color & if I feel like a new exciting cut!

I have passed by Lush many times but never thought about trying it until I read the reviews on Unilocal.I am glad I took a chance and made an appointment there. I tend to think places in the burbs look cookie cutter and bland, but Lush was anything but that. I was pleasantly surprised that the salon was very modern and chic.
I was attended to right away, the shampoo girl was very nice, and my stylist Crystal was great. She listened to what I wanted and gave me a very flattering cut and style. I got compliments on my haircut which is always nice. Usually after a blowout my hair looks awesome but then once I wash it, it doesn’t look as nice. I can honestly say, even though it’s not blown out anymore, it still looks great because of the cut. I will definitely go back to Crystal the next time I need a hair cut. I feel the cost is fair. I’m used to the costs of NYC where a good haircut runs around $ 120 without color! So, yes, definitely check out Lush and ask for Crystal! You won’t be disappointed.

I had another great exerience with Holly as my hair stylist and the cut and style were exactly as I wanted.
I will stick with this salon for their great stylists and personable service. It’s good to have a quality salon in the southwest suburbs.

I fly in from San Francisco to get my hair colored by Liz. It’s the downtown feel and the warm feeling of a hair salon in the midwest. I absolutely love it. I always get compliments on my hair.

I won’t mince words: Lush is amazing. I’ve had my hair cut by Crystal and colored by Tiffany several times over the past years (including very radical color changes – jet black to fire engine red in a single sitting – and no, it didn’t kill my hair in the least) and I have always been well beyond satisfied. Appointments are readily available and I have never had to wait more than a few minutes before getting in the chair. What I love about both Crystal and Tiffany is that they’re honest in their opinions but they also listen extremely well. I’ve never once had to say «no, I don’t think I want that” – it’s almost like an intuitive sense. I plan on making some drastic color changes (and perhaps a cut as well) come the end of this summer, and I will not be going anywhere else. Highly recommended! You will not be disappointed. :)

I have been a fan of Lush since the name changed over from Big Blue Marble (3 – 4 years). The new construction and name changed to Lush was absolutely brilliant. The shop is located in a smaller shopping center of Palos Heights, but don’t let that fool you that it is your grandma’s shop. Great modern features, clean lines all the way to the back of the shop. Like the name says this is a ‘bar.’ The bar is the main feature when you walk in, which is where the hostess will great you and get you set up for your appointment. Even if your stylist is still busy with another client, they will come over and great you and talk to you about what you want done. They always have really good advice and know what will work with your hair type, color, and features. They won’t let you leave with a bad cut. The bar is also where you will be seated for a blow dry. It is a gorgeous bar, I absolutely love the tiling.
I have been going to Crystal for my cut and every time I leave the salon so happy. She knows exactly what will work with my hair and will work with me if Im not too sure when I come in. She also is really open to working off of celeb photos and gets the cut down to a T. I have been getting my color done by Tiffany and Liz. Both are amazing with color. They both bleached my hair and were able to get the perfect tone of white blonde every time. And when I finally decided to go back, they both worked on making sure that the new coloring would fade to match my natural color. They both are brilliant. I highly recommend them both.
It might be steep for a suburban hair salon, but you are getting the city treatment without having to travel downtown. Friendly personalities that you dont get too often at the big hot-​shot places downtown. I will continue to be a frequent.