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I had an appointment with that same woman. I found her to be very knowledgeable and patient and helpful to me. It was my first time filing taxes and I felt very comfortable with her. And I’m a member of a minority.
Andrew G.
Place rating: 1 Tacoma, WA
From the very first moment of interaction with my tax care specialist here, I felt far from welcome. I suspect this might have something to do with her being an older white woman, and me being a bit on the young and brown side. She talked down to me the entire time and seemed to be going out of her way to make me feel like I was failing at life, and accordingly, wasting her time. I gathered my documents and went elsewhere. Funny thing though, when I made it known that I was taking my business elsewhere, even the friendly, smiley receptionist at the front desk dropped her«friendly» act and wouldn’t even look me in the eye. Nice.