Marquis Villas Resort

avoid this hotel. Motel 6 is in better shape and has more to offer. I am a timeshare owner for this resort and if this is what they offer me… imagine what you will get. The elevators are broken. The heater was broken. December is very cold in the desert. We drove four hours for this! Mad as hell…

Definitely a dump. Dated. Non-​working elevators. Last updated in the early 1970’s. NON-​REFUNDABLE once you book and also charged a resort fee once you check in. This place is a rip-​off! I was asked to give this place a 5 star review. I think the price should be $ 39.00 I was billed almost $ 200.

First let’s start with positives. The rooms are very clean and location is great. Walking distance to downtown. This place is a embarrassing. No elevators which they did tell us when we made reservations. But one elevator had been out for at least a couple of years. The kitchen need new appliances especially stoves not from the 1970. Rugs have runs in them what a mess. Lastly it like Diamond Resort is not interested in this property because as members they are always trying to sell but they were selling a different Palm Spring Location, Palm Canyon Resort. Very Strange.

Went to Palm Springs for work conference and thought I would be relaxing after a long day of work. Instead I stayed out and stalled going back to my room because I couldn’t stand the idea of me hanging out in this disgusting, filthy, and broken down «suite». Let me just say Beware!!! This is place is creepy, run down and just dirty. I’ll start with the carpets dirty, stained, and ripped. Furniture is stained. Curtains are filthy and dingy. The only reason I didn’t check out and go somewhere else is because work had the entire team staying there and that wouldn’t have shown my team spirit but it has to be the most disgusting room I’ve ever stayed in. Oh and this place is so run down the elevators were not functioning so I was forced to carry all my luggage and personal belongings up 3 flights of stairs. You would think they would have accommodated us and have a bell desk person take it up but then again they probably didn’t have one on staff. That would be too much like right!!! Believe me when I say STAY AWAY!!!

The room smelt, no elevator, no hot water in shower.
Explained to front desk no hot water in shower who really couldn’t care.

OMG time warp… Ripped carpet stained curtains 1070’s microwave, 1990’s TV, I can’t even with this room :(elevators not working… hallways are scary… Cold water in the shower… Door won’t close… Renovation not even close…

Just finished staying here. I am giving it three stars because the room was very spacious and we had a great view from the large balcony. The décor was very outdated and def not contemporary. The elevator was also broken and we stayed on the third floor. Dont get me wrong, I love to workout… Just not on my getaway.
The hotel is perfect as it is within walking distance of everything. I was pleased with my stay but unfortunately Do not think I will be returning.

I can’t say enough how much I enjoyed this place. stayed one night a few weeks ago and everything was perfect. I work in hotels and have learned that Being nice will get you a long way (applies to life). The front desk staff were so helpful and accommodating to a first timer. I know that the elevators are currently not working but i said «a few stairs won’t kill me for a better room and view».
The room was amazing. Pool view, so large, full kitchen with everything you need to cook. the balcony was exactly what i was looking for.
I cannot tell you how great this place is and once the renovations are completed it’ll be even better.

Elevators not working, stairwell dingy and damp. Rooms date, bad carpet, old unmatched furniture. When we arrived at room, noticed AC was not working. We called, and a man came up and said the compressor wasn’t working, so he reset it. We went out for the evening, and when we got back late, the room was still 85 degrees. I called down again, and was told that there was nothing that could be done, and no, I couldn’t have a refund. Needless to say, we slept very little.
The next morning we went to check out and complain. Wes told me that he would speak to gen mngr and call me within 2 days. we didn’t ask for a refund, just one night’s stay after the AC was fixed. I waited 6 days and then called Wes. He had completely forgotten about us. i was cut off and called back. I was put on hold. Finally Wes came to the phone and said that his gen mngr wanted to give us a $ 50.00 refund. I had paid 3 times that, so told him to keep it. We weren’t even asking for a refund.
Obviously, they took our money, didn’t provide a clean and comfortable room, and didn’t even care enough to try to repair the relationship. of course, we will not stay there again. But not to worry, the Marquis management doesn’t give a damn. I wanted everyone to know our horrible experience.

LHuge disappointment. Trash in pool. Murky water… no a\c in hallways… only four umbrellas and two are broken. Hardly any shade. Worried to see our room. Very run down. Not what I expect for a Diamond Resort. Stayed at many different chains and will never book here again.

The resorts elevators are not going to be working till January. The gave us a room on the 3^rd floor bc that was the only room with a king bed. There was no accommodating what so ever. The place has the nerves to charge for resort fees when their elevator to the resort doesn’t even work. Horrible customer service.

Just went there this past wknd hoping that the former Unilocal reviews weren’t true. Here is what I experienced.
Checked in to be told that the elevator has not worked in the past 4 – 5 months– really…
I was placed on the top floor on the other side of the compound and was told that the first floor was totally booked. I went outside and all the lights were off except a few (same thing the next day and parking lot was ¹⁄₆ capacity). Had to carry all my stuff up 3 flights of stairs and same thing every time i wanted to go to the pool, gym, etc.
Room was big, pretty clean but dated as hell and got bites on the couch from god knows what and the carpet was filthy but i expected that.
Next day went to the pool (decent size, loud gross kids, barely any shade, and oil from this rotund girl caked in it– she left a huge trail of oil everywhere she went. Guy and girl drinking in the pool for 3 hours, didn’t see them go to the bathroom once– wtf…
Asked for tennis rackets to get 2 rackets with no grip tape at all and 3 flat balls. Asked for rackets with grips and was told that the guy who grips them comes in January– really??? impossible to play with no grip and flat balls. what a shame…
The Cable and Internet goes out All Day and called a few times to be told some BS and asked if I would be charged the Service Fees we are charged for such amenities as Cable and Internet being that they weren’t working. YES WE WOULD.
Last day– I call to ask for a checkout extension to be told that they are completely booked (on a sunday). The whole resort was at ¹⁄₈ capacity the whole wknd. I couldn’t wait to get the hell out of here and go home.
Apparently, there is not a cent that goes into the maintenance of this place (tennis racket grips are like $ 3!!!)
The Reception Always has an excuse ready that points the finger on everyone but them. Personally I got so fed up with the BS lies… ruined my lil Palm Springs vacation.
Should’ve stayed home…

Reading the reviews here I wasn’t expecting too much. In all honesty, I was expecting to be disappointed. Thankfully, I wasn’t! The place is old and outdated, but it was fine for my husband and I for a quick weekend getaway to Palm Springs.
Yes, the rooms are HUGE! Comes with a tub and shower, 2 toilets, 2 TVs (not near the toilets lol) and a king size bed. I should also mention that it’s a full kitchen fully stocked! It’s also close to downtown Palm Springs, about a 5 minute walk, so that’s a huge plus!
I’m gonna have to give it 3 stars due to the look of the place. The beds need improvement big time. The room was fine, but it’s not up to standard for being a 4 star hotel, they really need to improve on the quality of the place.

Never in my life will i return here again it was my first time here and will be my last this place was filthy an nasty… the beds were uncomfortable stupid elevators havent been working for 2 days and they dont give a shit the carpet was sooooo dirty there were roaches in the cabinets wouldnt reccomend anyone to stay there

This place, overall, sucks.
1) the beds are literally canoes. So if you feel like going camping instead of sleeping comfortably, this is the spot for you!
2) one word. Cockroaches.
3) carpets are horrifically stained and dirty. Gross.
4) on a positive note, the kitchen was a nice perk. It was the only place in the room where I felt comfortable.

I stayed here as a gift from a friend and the room to me was very nice not much different from staying at any other hotel. The rooms are huge it’s like your own apartment full kitchen (not that we cooked anything :) … we ate out while there) the bathroom is huge 2 toilets walk in closet a tub & shower dinning room and living room tv in living room and bedroom. Although the TV channel selection sucked. And yes the decore might need some updating its a nice place to stay the staff was nice and overall it was clean… As clean as most hotels are … The pool area was nice they have a tennis court and I think a basketball court. Mainly a good place for family to stay at.

Wife and I enjoyed the close proximity to Palm Spring attractions; Hard Rock Café, other restaurants and clubs etc
Staff very friendly and knowledgeable.
They recommended Standby golf and I landed a green fee at Mesquite for $ 19 including cart!
Queen sized bed comfortable…
Yes, the TV is not HD or up to date but I don’t vacation to watch a lot of TV anyway. Picture and sound were clear though
Pool and spa water sparkled on Sunday morning and wasn’t too crowded either.
BTW folks I didn’t see one Roach or other other varmint in 3 days so apparently their pest control company is doing a good job.
Also you will feel safe walking with friends and family in this area.
Bottom line folks is we had an enjoyable stay and I would recommend it to friends and family :)
Vincent Wallace

This hotel was not worth the money.
The beds were like canoes, they were very uncomfortable.
It was dirty. Our shower smelled and the shower head was dirty. The carpet and curtains and the bedspreads were filthy. If they were clean, they were very stained.
The water trickled out of the sink in the bathroom but there was no pressure. There were knobs missing in the shower and the microwave too because everything was so old.
It was also so loud we might as well have been sleeping on the freeway, which can’t totally be their fault.
The pullout mattress was EXTREMELY uncomfortable, even worse than we are used to with the standard spring pullout beds.
The worst part of all was the already early checkout time which we hurried to make. When we walked to our car the maids were already waiting outside of our room 30 minutes early and every single time we left to our car to carry something down or came back to our room 3 minutes later, we were asked if we were ready. It wasn’t even check out time yet.
Also, the elevator bounces when you get to the floor and is a little scary. We had to pry the elevator doors open once even. The permit for it expired in 2014.
Basically, it was not worth it at all. We wish we would have stayed almost anywhere else. It was a joke to charge 250 a night to stay in a place this old.

I did not use a Groupon or any kind of deal. I paid full price. The room is absolutely condo sized huge. There are two toilets, a full kitchen, living room, patio, and large bedroom. I didn’t find the bed to be that uncomfortable or the room to be unclean but certainly the place could use some updating. If you’re nostalgiac for your grandma’s apartment, this might take you back.
It’s conveniently located close to the good restaurants and the convention center.
The biggest knock on the place was the surly person at the front desk when I checked in. I’m not sure why he was so unhappy but his uncaring attitude showed me that he didn’t really care about the place. When I checked out, the lady was much friendlier but it was already too late.
If you don’t mind being grunted at and have a liking for 70’s décor, this hotel has huge conveniently located rooms at a decent price.

You get what you pay for. This hotel isn’t expensive for what you get. The staff is friendly. I have stayed here 3 times and enjoyed it. It’s close to many restaurants which makes it very convenient.
The rooms are 1 bedroom apartments.
The only downfall to this hotel is their furniture. It’s a bit disgusting. Some rooms are better than others but I would suggest they purchase or clean the carpets and furniture.
This time around we asked to switch our rooms because the furniture was gross and the front desk did with no issue.