Animal Emergency of Countryside

What a wonderful experience! The whole staff was so kind and caring while my dog was examined. The price was extremely reasonable for the peace of mind I received and the great care my dog got as well. Bravo to the staff at Animal Emergency Urgent Care. I hope I never need to use them again but if you or I ever do we are lucky to have them!!! A+++++

I see someone else gave a review with a similar experience regarding the cost. First off, you know when you take an animal to an emergency vet you are going to pay so I was prepared to pay the $ 86 dollar office visit when I called ahead, I was fine with that. I didn’t much care for the people running the show there to be honest but I care about my dog and I just wanted him to be ok. Ok so we do the office visit examination and nothing found wrong (he was lethargic and walking sideways) I will say in all fairness the vet did a very thorough examination so that part was great. Here’s where we get into what I deem «fraud». Fraud to me (in this scenario) is hidden costs not made available to the consumer. drummed up charges given to the consumer at the point of payment time, not making the consumer aware of «said charges» prior to services rendered. THAT to me is fraudulent practice. Ok so we go from $ 86 to $ 400 .YES $ 400!!! for office visit and lab and a few pills (the pills were the cheap part). How did we arrive at $ 400!!! A lot of drummed up extra non standard lab charges on my receipt it appears to drive up the bill. I had to sign the credit card slip to take my dog home but I am going to contest $ 300 of the charges as «fraud» explaining to the credit card company I was NOT informed/​not quoted prior to service. Amazing how the vet and vet tech «hid» when it was time to present and pay the bill. Cannot recommend this place at ALL. Wont be going back!

I needed to have a dog put to sleep at this hospital. Agreed this is a really difficult situation for everyone. My dog could no longer breath. The vet insisted on giving him a sedative to make it easier to give him the shot. You need to sit for 15 minutes until the shot works watching you beloved animal gasp for air so that it was easier for the vet to give the shot. It was horrible. It was a Yorkie who was unable to move much at this point anyway. The vet just wanted to make sure that she could give the shot easily. My dog was laying on the table just gasping not moving around. No other vet would have let him and my family suffer for that amount of time. This was not the first dog I have needed to put to sleep but the experience for all of us was HORRIBLE, HORRIBLE, HORRIBLE BEWARE if you really love your animal. I seriously doubt this vet’s ability.
If I could rate 0 stars I would. I now use the emergency vet on US 19 near Innisbrook. 1,000,000% better. DO NOT GO HERE.

Hated my experience. Customer service lies about prices. Acted so friendly on the phone (I was told prices would be similar to my day vet) and then when I came in for a visit and surprise surprise… the treatment cost was $ 600 MORE than my vet. On top of that, after being misinformed by the front desk about their prices they couldn’t even waive or lower the visit cost of $ 84 (total of maybe 3 min with the vet in the room and 15 min of me sitting waiting)! I dont appreciate someone messing around with money like that. Be honest and up front with people. Worst place I’ve ever been too. I would never recommend this place.

We have been here multiple times with our two dogs as they choose to get sick after 5 pm. This place is responsive, offers good care and has saved our boys more than once.
We’ve been here for a bone stuck over the lower jaw. For vomiting and diarrhea. For symptoms of pancreatitis, and other problems that I can’t recall.
The vet was there promptly (if they weren’t already on the premises), they listen, provided prompt and effective treatment.
Highly recommend this facility when your regular vet is closed.