Gregg Balis, DDS

In my life time I have had three major mouth surgeries. Wisdom Tooth Removal, Molar Extraction, and most recently, a route canal done by Dr. Balis. I have never had a surgery go so well and heal so fast. I recommend Dr. Balis to anyone I know. Basically, he cares about you and your health. That is very hard to find now a day.

I left this dentist after he canceled my 7am appointments twice (due to an emergency). The first time they called to cancel, I was already in the parking lot. The second time, I was down the street. Both times, they did not offer to reschedule while I was on the phone. I had to call/​email another time to get an appointment in. That was also a headache.
After the second cancelation I decided to go elsewhere, and get a second opinion. Originally, Dr. Balis recommended that I needed 5 or 6 cavities filled ASAP on the right and left sides of my mouth (to prevent needing root canals), possibly some bonding (?) on my front teeth, wisdom tooth extraction, a night guard, etc. There was no offer for a cleaning, or a deep cleaning, which I thought I needed since I hadn’t had one in years — he wanted to get straight to filling my cavities!
From what I remember the total quote for all the work was something around $ 2k (with insurance). Maybe less — I don’t know because they still have not answered my requests to send my records over to my new dentist! Radio silence from Dr. Balis’ office.
Well, saw my new dentist (who is amazing — Dr. Kelsey at Bliss Dentistry) — and the first thing he said was a deep cleaning was needed. The gums are the foundation for your teeth so you need to start there first. He also confirmed that I had NO cavities. What. I was in shock.
All in all, the work that I am getting done through a new dentist totals around $ 400 (that is with 4 wisdom tooth extractions). That’s a big difference, and I feel like Dr. Balis was being dishonest — not a good feeling.

I was referred to this dentist and actually had an extremely bad experience with them.
The first line of defense for them is a chronically rude receptionist every time I called. I’ve had others tell me they had the same experience.
I was a new patient and went in for a general cleaning/​X-​rays. They failed to tell me that the X-​rays were not covered under my insurance and proceeded to do them without me knowing this information – until I got the bill…
I called and had to deal with the (extremely unhelpful) receptionist who informed me that the billing manager was out on leave for MONTHS and that I’d have to wait (this brings up late fees on this bill as well as a side-​note.)
Called back about a month later, still no billing manager. The receptionist did inform me that Dr. Balis himself is contesting this charge because the X-​rays were done and that he wasn’t going to waive this.
I finally got to the point on the phone with this receptionist where I had to say «Well, we can play the blame game for as long as we want but it won’t resolve anything. I will be calling my insurance to dispute this charge and will be looking for another dentist. I was a new patient and don’t feel like I can trust you all to tell me the truth about the coverage I’m getting when I visit.» Her response was «Ok, bye.»
This is an example of a «cheap» dentist that tries to get you for each little thing he can. I do NOT recommend.
Two more things:
1. I work in customer service and would never treat people the way this company did.
2. The person who referred them to me is now also looking for a new dentist. t

I have to say — I hate dentists. well maybe not dentists, but going. I get anxiety, even writing about dentists brings back very bad memories. I can say that Dr. Bayliss is very compassionate to people with fears. He and his entire staff do everything they can to ease your fears and make something so unpleasant a good experience!
I lost a cap on my front tooth and they were able to get me in on the same day and I wasn’t their patient! My temporary cap looks so good I am afraid to get the permanent! They have been so patient and so accommodating, knowing my fear and have even phoned me several times to remind me to come in! I paid for the cap, they could easily just keep my $$ and forget about me. They truly care about their patients and only want the best for my dental health. I’ve been to many dentists in the past but have to give the entire staff kudos for being so patient and do tolerant of my fears. Thank you Dr Bayliss and your staff for the great work you do!

Dr Balis was my dentist when I lived in the Palm Desert area. I can’t recommend him enough; he is gentle, caring, and very knowledgable. He filled several cavities for me over the course of a few visits and did a root canal. I never felt even a pinch of pain. If you live in the desert area (or are willing to commute for an awesome dentist) and are looking for a modern, clean, and painless dentist office with a great dentist to go with it look no further. Highly Recommended. David

If you are looking for a dentist with ethics, who actually does the work himself, explains what he is doing, take his time and who CARES, Dr. Balis is the one. I had some work done by another dentist in Rancho Mirage, and the results were horrendous. Dr. Balis repaired and replaced that work. It took some time, but well worth it. I will NEVER go to another dental office again. His staff is great as well. NOT one complaint. Dona Molinski

Dr Balis’ dental office is one that I can strongly recommend. I have been a patient of his since the late 80’s and have referred many patients to him. All have been very happy with his practice.
I have a belief that if you go to a dentist and they give you a script for pain killers after they treat you, then you are at the wrong dentist. I’m a wimp and will not tolerate pain. Balis is as painless as you can get when he performs major dentistry. The only negative I have is that he is very slow and methodical. But hell, I would rather have that then someone that is fast, reckless and states that you may need pain killers afterwards.
Some facts:
He takes most dental insurances however not all. I use Delta Dental and he is in their PPO plan but as a preferred dentist. That mean you still get negotiated rates but they are higher then the other PPO dentists.
Good news is that there is another dentist in his practice that takes most of the insurances that he does not, and he too is very good. At least all the people I have recommended to him tell me so, including my wife.
The other important fact which I think is important is that all of his staff has been there with him for a long time. In fact, I think the lowest seniority person has been with him more than 7 years. That shows stability.
So if you are looking for a dentist I would recommend him. Again, Again, and Again.