Holy Smoke’s American Bistro & Bar

Service is extremely slow! Don’t go for lunch or you’ll spend your entire lunch hour sitting waiting for your food. I’ve had better BBQ at Sonny’s. Enough said.

I’m 5’11″
I can’t reach the urinal. I feel a little discriminated against?
Beer’s cheap though.

Don’t go. On a Friday during lunch time the place was empty. Food took 45 minutes to come out.

Gordon Ramsey! Jon Taffer! Please save this restaurant! I’ve been to this location several times in the past months for their pub poker games, but haven’t tried anything other than an appetizer or two. I love the Great American Songbook music and Rat Pack pictures on the wall and expected a full meal service to be excellent. Foolish me. I took my family out to dinner expecting a decent meal and was shocked to be served what can best be called «Lazy Kitchen Food.» The onion rings on my son’s Memphis burger were clearly pre-​packaged/​frozen/​reheated. My pulled pork was sloppy with mediocre bbq sauce and tasted remarkably like Costco’s bulk pulled pork. (I didn’t need the extra two cups of sauce they served it with — unless I was going to make it into a stew.) Sides of beans and slaw were similarly disappointing. My wife ordered the grilled shrimp salad and received a salad with exactly two, yes TWO, medium-​sized shrimp.
All-​in-​all, the portions were ridiculously small for the price and the food was bland and tasted commercially produced, with the texture and consistency of thawed and reheated cafeteria food. Like I said… Lazy Kitchen Food. The menu is promising, but the execution is not up to contemporary standards. To quote Harry Chapin, «Full time consideration of another endeavor might be in order.»

Good was ok. The brisket was tender but nothing special. Ribeye was tasty. Mac and cheese and collard sides were prepared well.
So why the 1 star? Server was ok. Somewhat attentive but not friendly. Then as I was leaving the men’s room I watched one of the kitchen staff exit the stall without even thinking about washing his hands. No excuses at all for doing this. Never will go there again.

This is place is so overly priced for such low quality food! I wouldn’t go back if the food was free! They should just stick to the bar thing…

Omg! Their food is so amazing! I love their wings! They’re the bomb! But the best thing ever is their BBQ chicken pizza — Oh my god — to die for! Very good service and amazing food and decent prices — what more can you ask for? 5 STARS, BABY!

Don’t do it! They say the brisket is slow cooked for 12 hours. It must have been under a hearing lamp for 11 of those hours. Don’t do it!

We have given this place multiple tries and every time something went wrong. The first time our waiter forgot about us completely and took 20 minutes to receive our drinks and never returned to place our food order. The following time we also waiting an extremely long time for our food which would of been understandable if the place was busy but there were a few people at the bar and maybe 4 tables.
This past time we decided to get carry out. They told us 20 minutes ended up being 45 minutes. They still got the order wrong. And neglected to tell us on the phone that they were out of ribs so they took it upon themselves to substitute for chicken without telling us.
I gave them 2 stars only because they food is good. If you can get past the wait and poor customer service, then you’ll definitely enjoy the place.

Food was great but very slow service really undermined the experience. If this restaurant figures out how to operate better they will make a lot of money.

Service was terrible. People were nice but sloooooow. Food was pretty good. My son’s chicken fingers were terrible. My flank steak was good. Overall the service (or lack thereof) ruined it.

Food was very good, but the service was slow. Took about 10 minutes for server to come over and greet us. Food took forever to come out of the kitchen, but when it finally did, it was very good. I’d recommend this as a take out location.

Been there twice. The first time was good. The second was f – king horrible. My wife ordered the NY strip RARE (emphasis on RARE!!!). When it came out it was literally about a ¼″ thick. It was white in the middle. So much for rare. She sent it back and asked for the ribeye (again RAAAAAAARE! — I mean knock the horns off, whipe it’s ass and throw it on a plate!). This thing (like the first steak had obviously been frozen and microwaved). It was WHITE inside! Who cooks a «rare» steak until it is white inside. If you have the choice of eating at this place or picking through a dumpster, pick the dumpster!

Decent place, food was on time and was good, pizza good, pulled pork a little dry but much better than other that Ive had. service was attentive. Overall OK competent place. Can get reliable food and drink there in a laid back atmosphere. Get the feeling that if they had a better sign from the street that it would be a lot busier.

Brenda is great. make sure she tells u what to have. food is good. fresh. ribs good. brisket fails. have the smoked wings. Enjoyed very much

Probably the worst BBQ ever. In no world was this «award winning» brisket actually given an award unless it was for «participation».

They don’t give me an option for ZERO stars so had to give it one.
Went with a friend and two kids for dinner around 6pm. The place was dead but we figured we would try it out. BIG MISTAKE!
The service was horrible. Here is the list:
*they did not have the Mozz sticks which is on the menu.
*the food took FOREVER
*when it finally came out, the brisket was cold (and served on a huge plate with nothing else on it). The kids pasta came out wrong (by the time they fixed it… the other kid was done with his grilled chicken– which had cheese on it that may have been plastic).
*oh yeah, the salads came out with the meal.
*server (they only had one) was all over the place.
Kids get free scoop of ice cream. We waited 10 minutes for one scoop. We got up and did not even wait for the ice cream.
We complained and their excuse was «they were busy». There were 4 total table in the whole place.
This is BY FAR the WORST place to eat in Palm Beach Gardens.

Awful! Horrible! Disgusting!
On Friday May 23, 2014 I went here after several beers to grab a bite to eat. I should have read the reviews before going.
The food is by far the worst food I’ve had in 20 years.
We all ordered burgers at different temperatures and they all came out Nuked, dry and tasting like propane.
I ordered their burger topped with brisket and it too was dry and nasty. All the food had a weird taste to it: old, dry and it tasted as it had been previously frozen after it was cooked and freezer burnt.
The onion rings came out and the batter crumbled when you try to cut them as if it was made out of sand and they too looked old and nasty.
The food was so bad that one can’t help to think that the owners, managers, cooks and waiters just don’t care and take no pride in their work. The food looked like dog food gone bad.
I will never ever ever return and will tell everyone I know about this awfully disgusting experience.

This restaurant does not have the business it deserves. Please go here! Pulled pork is amazing, mahi salad is stupendous. Never tasted pulled pork so good. It’s not fancy, just simple with good service and good food at reasonable prices.

This place has gone down quite a bit. Ordered ribs the other day and they were unbelievably dry. My date’s fries were soggy and cold, and our beer was not cold enough. Service was slow and distracted (though they chatted amongst themselves a lot). It’s a pity, because I used to love Holy Smokes.