Called and asked if they had an item in stock and the person I talked to said they did and I asked them to hold it for me, to which he replied they had plenty in stock. Came in the next business day and they didn’t even have the item! To boot, one of the sales guys in the retail store was super rude. Good customer service is a dying art in this country, so I shouldn’t be surprised. For larger orders, I’m sure they’re fine. For an item or two, shop online. Experience was severely meh.
Derek T.
Place rating: 5 Los Angeles, CA
One stop shopping for grips, electricians, cam ops, lighting, etc. If you work on set, you must check this place out. Very helpful(and young) staff. Most of them work in the biz. Very large floor space, and great equipment. Prices are a bit high, but you get high quality products here.
Claudine S.
Place rating: 5 Los Angeles, CA
My student discount pays off big time here! I always get great, friendly service without the wait. This place has everything you need. Why go anywhere else?
Tida C.
Place rating: 4 Pasadena, CA
Came here the other day with my fiancé. They have loads of things equipment fr stage and movie sets. Lots of different types of tape and pretty helpful staff. I’d say the things were kind of pricey, but they do give a student discount which is nice!