Boswell Party Supplies

Came here to get items for my daughters birthday, not a lot of supplies but different supplies that are not at a regular party store… More variety of colors, and themes. Could use some organization though.

Has what I need more or less for our party needs. Seems a little dated inside and cluttered. BUt get the job down and its convent. Been coming here for a long time. Never any lines, so you can get in and out quickly.

They have always had what I’m looking for (for two childrne’s parties). Adn the balloon selection is pretty good. I’ve never really been to another party store nad my expectatons were met. Tons of different party options. I look here for party supplies before I go somewhere else.

We ran into this place to look for some last minute party supplies. My wife decided to buy our son a little railroad engineer’s cap for his railroad theme birthday party next week. I realized I had a coupon for the place and went back less than an hour after we bought it. Most places will give you a credit back or just refund and ring it up again.
The lady behind the counter did not seem like she wanted to be their on Super Bowl Sunday because she was not helpful at all. She said she would not be able to give me a credit back and that only a manager would be able to take a return and ring up the transaction again with the coupon. She was not the manager and that person would not be back until Tuesday.
Sorry, you are SOL!!!
I left because I had more important things to do that day and didn’t want to spend a minute more hassling about it.
Anyway, how do places like this continue to exist in such a tight economy and with Party City up the street?!!
The customer service in this place was nonexistent!
Take everyones advice and move on!

Customer service is crappy! I came into return stuff that I didn’t use for a party and the guy behind the counter couldn’t help, he said a manager had to do it. Um ok, where’s the manager… apparently she would be back from her break in 20 minutes. I’m sorry if you’re a manager, you don’t get a 20 minute break, especially when there’s no one else in the store and a customer needs help… that’s why you’re the manager, specifically for situations like this. I am so super irritated by this place, won’t be going back.

Horrible customer service! This Boswell’s is the poster child for why customer service has become so horrific, in retail especially, in this country. My daughter wanted to get a last minute gift for a 4 year old friend of the family. She got to Boswell’s 3 minutes after they «closed». Another customer was still in the store at the register finishing up but the door was locked. We knew EXACTLY what we wanted to buy and in fact could even see it through the window. We waited for them to let the customer out and then pleaded with them to let us go ahead and purchase the product explaining we knew exactly what it was. The woman who unlocked the door was inexcusably rude saying that «no they closed at 5:00 and there was no way she could let us in regardless.» I commented «this is the kind of customer service you have?», in disbelief and all she did was reiterate her same comment about closing at 5:00. The woman who exited was parked in the car next to ours and she heard my daughter and I’s conversation about how we could not believe what had just happened. She said that she was in the store finishing up her selection and the clerk had come up to her and was rude telling her she had to finish up as they were closing. She said he still had his register open and could have easily helped us quickly. What is becoming of customer service??? Do these people NOT GET IT that it is us «invasive» customers who pay their pay checks so they even have a door to open and let customers in or out? You can bet if it had been the owner (unless they are a total and utter failure in business) that we would have been happily welcomed in so we could make the purchase and contribute to the cash flow that keeps them in business.

This place has everything that Party City/​Party America has & then some! Also for half the price! I’m SOLD!

Like a previous comment, this place is unorganized and dirty. I felt so bad being the only customer in the store, I forced myself to buy something. Mistake! When the guy scanned an item, he noticed it was lesser than the value on the price tag so he changed it. Are you for real!?! And you wonder why your store is completely dead. I would have said something but at that point it felt so pointless to even waste my time.

I went in expecting to be disappointed.
I walked out with 5 different shades of costume make-​up, rainbow eyelashes, a hobo nose and a smile.
Their prices are great. For instance; the only make-​up I could find at Party City (this time a year) was a tiny generic pack for $ 6.99. At Boswell’s I was able to pick out large packages of the specific shades that I needed, for less than the one pathetic pack at Party City.
The store may be a little disorganized but they have everything you could possibly need for a costume party. I did notice that their selection of party sets (plates/​napkins/​decos) were limited compared to Party City but if you are looking for large scale party supplies and costumes, this should be your first stop.

We are hosting a Greek Theme Bday party for the soon to be Bday boy. What we have been trying to do was make a Medusa Piñata and it was next to impossible to find one. I did happened to stumble upon a Ms. Dracula Piñata that looks similar to a Medusa. For under $ 10.00, we bought it and added a few Snakes. Now all I have to do is make Baklava and make Pita Chips, and we ready to roll.

I don’t care how old you are, helium balloons are always fun.
I stopped by here on my way to Rachel H.‘s birthday celebration at the Captain’s Chest (
) to pick up some balloons to add to the festivities. I walked in and asked for two metallic «Happy Birthday» balloons with three orange balloons each. The staff here are great, and worked together to prepare my balloon bunches more quickly. The main woman helping me asked if it was for a guy or a girl. I am still not sure why she asked because she ended up using every color of ribbon to make cool ribbon curlies on each of the bunches. Maybe she would have used less if I said that they were for a guy? I don’t know. The other woman asked her why she was using all the colors and she said «I like colors!». Thank you, Boswell’s lady, for standing up for what you like and making some very festive, colorful, balloon bunches for less than $ 15.
I agree with some others that this place is a bit pricey and messy at times. No matter, I will still go there for my balloon and crêpe paper needs.

They are not as good as Party City. This place is terribly organized and dirty feeling. I needed «Wild West» themed things for a show I am going to for work and their section of «Wild West» is the size of a pubic hair.
I wish I was closer to Party City in Brentwood they probably would have more of what I was looking for.

They usually have what I need. Great staff and well organized.

Shopped here for a birthday party. Good selection, but kinda pricey.
So I stole a superball.