Palms Imaging Center

I had two ultrasounds performed her at Palms Imaging for various reasons. Customer service was great. I had to move my appointments around a few time due to my work schedule and they were good about accommodating me.
The day I went in for my ultrasounds, service was fast and the techs were knowledgeable and overall, I felt comfortable. My results came to my provider in a timely manner as well, often times taking less than a week. The lobby was always neat and clean and so were the examination rooms. Would return for other services.

Today was my 3^rd visit there. The staff up front could work on personality. The girl today was extremely nice. My wait time was 15 minutes. The staff in back Linda and Cole are excellent! Friendly and have a sense of humor. I would recommend it!

Worst place ever went for our first ultrasound of our baby and they would not let me share the moment with my spouse. We are so mad and frustrated with it because it was such an important moment we won’t get back.

My experience here was stressful and annoying. I will not recommend this place to anyone

Great experience from beginning to end every time.

The reception service at this facility leaves A LOT to be desired. Glum faces, bad attitudes and rude service about sums it up. I literally stood there in front of two women who were flipping through papers and trying to look busy for a good minute before one of them looked up and said, «Did you have a question?» Ah yeah, rocket scientist, that’d probably be the reason why I’m standing in front of you. Not the brightest bulb in the package, for sure. Note to the HR staff here… the two snits running the front desk are the first people your patients encounter… hiring people with nice, friendly attitudes would be a really good idea.
As far as the rest of the staff goes, i.e., nurses, aides, etc., they were wonderful, friendly and courteous! However, because of the unfriendly, rude service I received at reception, two stars for this facility… steer way clear of them if at all possible!

Terrible service and terrible wait times. We had an appointment at 330, and waited an hour to get seen… And then I wasn’t allowed to go with my wife for an ultrasound? Terrible everything. Go somewhere else if you can.

I’m only 29, but due to family history my doctor wanted me to have a mammogram. Needless to say, this is a pretty scary thing for multiple reasons. I work in Oxnard and wanted to find a place close by — that’s the only reason why I chose this facility. I write this review with a large amount of experience in the medical field.
EVERYONE at Palms Imaging was outstanding. They turned what could have been a horrible experience into a great one that I will have no problem repeating year after year. The girls at the front desk were courteous and had a sense of humor. I waited an average amount of time — I was early so I expected to wait. I was brought back within 5 minutes of my set appointment time by the female mammographer. I found out later by another patient that other local facilities very often have a male performing the mammograms. Perhaps if this wasn’t my first I may not have cared… but it was really nice to have someone handling me who had the same body parts and understood how the process felt. Again, because of my age the process seemed a bit altered & she had to «shoot more views» than average, but she explained exactly what and why she was doing what she was doing which made me feel at ease. I then waited about 10 minutes in a «women’s waiting room» for the Ultrasound tech. Again — another female! Once the ultrasound was completed the radiologist came into the room and let me know everything looked good — but explained in detail the importance of each test, what they do and don’t show, and how often I need to have them.
All in all, I left educated, feeling great, and my «OH CRAP!» situation turned into a «Ah! Not so bad!» situation.